IPhone 3G - updated to v3.0 - iTunes 8.2 and Windows server 2003 problems!
Argh! I just lost an ability to sync my iphone with my Windows laptop/Outlook running Windows Server 2003.
Everything worked fine until I upgraded iPhone 3G to version 3.0
That forced me to iTunes version 8.2 update.
The AppleMobileDeviceSupport.msi which comes with the latest version of iTunes requires Windows XP SP2 or newer and installation fails.
Is there any workaround available?
Hello
I'm having the same problem! Did you find a way to work around it?
Similar Messages
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ITunes 8 and Windows Server 2003
I have been running iTunes 7.7 on Windows Server 2003. However, I've had to upgrade to iTunes 8 when I updated the firmware on my iPhone to 2.1. Now iTunes will not run as version 8 does not work with Windows Server 2003. Is there a way to get around this? Or will Apple support Windows Server 2008?
Hello
I'm having the same problem! Did you find a way to work around it? -
ITunes 9.2 and Windows 7 Install problem
I've posted a problem here already, but now I'm on the actual machine. I removed all the Apple software to include removing iTunes 9.1.1.12
I rebooted the machine (running Windows 7 Ultimate)
Download a fresh copy of iTunes 9.2 and it installs up to the part where it tries to start the Bonjoure (spelling) service. I get this error:
Log Name: System
Source: Service Control Manager
Date: 6/25/2010 8:55:25 PM
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Kids-XP
Description:
The Bonjour Service service terminated with service-specific error The parameter is incorrect..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-06-26T01:55:25.215200000Z" />
<EventRecordID>267832</EventRecordID>
<Correlation />
<Execution ProcessID="524" ThreadID="1780" />
<Channel>System</Channel>
<Computer>Kids-XP</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Bonjour Service</Data>
<Data Name="param2">%%87</Data>
</EventData>
</Event>A Solution (install iTunes without Bonjour) ... aka "How to Hack the Install"
I've had exactly the same problem using my new iPhone 4 with Windows XP home. I had completely removed a previous version of iTunes and got the same error message giving a 3014 error against Bonjour part way through a fresh install of iTunes 9.2.1.5 ... After much searching on the net in desperation I took the install to the failure point again and then powered off the PC. I was curious what state this would leave the install ... I nosed around the hard disk on startup but the software wasn't there. Then I checked out the temporary folder under my user's "Documents and Settings" folder:
i.e. c:\Documents and Settings\<username>\local settings\temp and in there I found a new folder containing all of the "separate" installable ".msi" files for the different components of iTunes including a file bonjour.msi
The solution then is as follows:
a) Do the install until it fails with the "Bonjour service cannot be started" error.
b) BEFORE you rollback the install (i.e. with the error pop up still displayed) navigate to your "C:\Documents and Settings\<username>\local settings\temp" folder and *make a copy* of the .msi files from the created folder (you will find a folder with a random name which is different for each install). You should have the following files (keep them together in one folder):
SetupAdmin.exe
AppleApplicationSupport.msi
AppleMobileDeviceSupport.msi
AppleSoftwareUpdate.msi
Bonjour.msi
iTunes.msi
QuickTime.msi
Note that if you try and find the files after cancelling the installation they won't be there as the installer removes them as part of its clean up routine.
c) Roll back the install by cancelling.
d) Completely remove all traces of iTunes, Quicktime etc... see: http://support.apple.com/kb/HT1926
e) Reboot
f) RENAME or DELETE the Bonjour.msi from your copied folder so that the install won't be able to find it.
g) Double click the file from your copied folder iTunes.msi - the install will then go ahead and _will not_ install Bonjour.msi as it cannot find the bonjour.msi file.
I have tried this solution and it has worked using an iPhone 4. There may be some functionality missing in iTunes but as yet I haven't found it. The main thing was to get iTunes installed from scratch so that I could actually use the phone. Since applying the solution I have done an upgrade of the iPhone software to 4.0.2 so the phone is working fine with iTunes.
Hope this helps,
Phil -
iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.
Hi calltimecasting,
Welcome to the Apple Support Communities! If your iPhone is not recognized by iTunes on Windows 8, I suggest the steps in the following article to get this resolved.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
I hope this helps,
-Joe -
Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?
See:
Frequently asked questions about viewing and syncing video with iTunes and iPod
Why can't I transfer videos to my iPod?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod -
I can't sync my iPhone 4S (updated to 5) to iTunes cuz I have no computer to connect to sync with the iTunes App. Help me please??
Have you disabled your virus protection?
-
My iPhone 4S is locked on the iTunes connect screen and the 'turn off' and 'reste' instructions were followed but it's still locked.
iOS: Unable to update or restore
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i can't access my mail,contact,calendars settings on my iPhone after update . i press the icon in setting and it just goes back to home screen.
i have the same problem with my iphone 4.and when synching with itunes it says "can't synch contacts with iphone because iphone is using contacts. close contacts on iphone and synch again."
-
Updating podcasts causes my iTunes to fail and close
When I update my podcasts, whether manually by using the refresh button or allowing the program to go update, it causes my iTunes to fail and close. I have tried multiple times, closing and restarting, killing it in Task Manager and restarting, rebooting the PC, and even uninstalled and reinstalled iTunes. I do get a generic "ITunes has encountered and issue and will close now. Windows will notify you if there is a solution" message, but that's it.
Hi there rclifton99,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
-Griff W. -
Update 11.1.4 failed on WVista and windows 7 laptops. ITunes do not work on either computer. I re-installed it on Windows 7 and again got same message"Error 7(windows error 126).
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help
This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC
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Updated my iPhone 4 factory unlocked to iOS 4.3.5 and I am facing problem of network, it shows No Service and can't identify the service provider even, many times it has network but constant lost and call drops. Now what should I do????
I am also getting the same issue!! Either no service or network lost....
And my battery runs out earlier as well. -
I just put itunes upeate 11 on and now itunes will not run. I get an error that sys iTunes has stopped and windows is sutting it down. I reinstalled 10.7 and it will not run eather now.
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
ITunes 10.4 and Windows 7 bug thread
I thought I would start an entire thread devoted to iTunes 10.4 and Windows 7 bugs since there are MANY people reporting various issues and may not know about all of them. Hopefully this will combine a list of all bugs for reference and help others. So far, most of this effects Windows 7 64 bit, but some are reporting issues under 32 bit too.
I have spoken with both Apple Care and a higher level tech at iTunes support. The iTunes support tech said they were "looking into all reported bugs and are aware of issues with version 10.4, especially under Windows 7. They encourage others to report their bugs to iTunes support so they can work on this and find all the issues.
KNOWN BUGS:
Album Art copy/paste broken - A bug that causes copy/pase from clipboard where album art is not displayed in the info tab as before. Some have reported success by dragging the image file over to it vs copy/paste method but it is still very much spotty and a known bug.
iTunes store not working - Some have been effected with the iTunes store not working properly for them. Personally I don't have a problem but this has been for some.
"Purchases" link not working in iTunes - When you click on "Purchases" link on the right column, all your purchases are missing and do not show up. This includes, music, movies, apps, etc. This is also a known bug and one that I have personally. Works fine in iTunes 10.3 for Windows 7 64bit and also works fine under both Snow Leopard and Lion OS.
Sync issues - Some have reported syncing issues since upgrading to 10.4 iTunes on Windows 7. This is a bit spotty as well as I have no trouble but there are others that have reported issues.
Solutions:
For now, the only way to fix this is to use iTunes 10.4 under Snow Leopard or Lion OS. Also, you can uninstall (not repair) 10.4 and install 10.3 again which should work.You are correct and I wish that I had known this before spending 4 days and a lot of trouble going over this with both Apple Care and iTunes support. They had me jumping through hoops and didn't know anything until it was finally escalated. Only then did I get a vague response like I mentioned in the first post. It's troubling to me how a simple response from anyone there could've just said we know about this and they are bugs in 10.4 causing this.
There are other issues too as you point out with the syncing and crashing. Anyway, hopefully others will find information here more useful than calling Apple for help. Not much we can do now except roll back to 10.3 for those that kept it and hope also they can updated Apple Application Support component. -
Hi everyone, I am having issues updating a clean Windows Server 2003 R2 Enterprise Edition 32 bits Service Pack 2, so any help with be appreciated cause I've already tried all my cards for the past 5 days in this particular issue without success.
All I did so far is installing Windows Server 2003 R2 Enterprise with Service Pack 2, open IE to update, it keeps searching for updates and never stop, after 20mn to 30mn the process svchost.exe start using 100% of my CPU.
I already tried the following scenarios:
1- Install IE8, install the update KB927891 and the Windows Update Agent 3.0 (I already had this one installed). Reboot and run windows update trough IE8 and the problem did not solved.
2- Install those 2 software "MicrosoftFixit.wu.MATSKB.Run" and "MicrosoftFixit50777", open IE to update, it still hangs and continues eating my CPU. This is the output of "MicrosoftFixit".
Windows Update error 0x8007000D(2014-01-06-T-06_06_34A) --> Not Fixed
Cryptographic service components are not registered (This service is actually running successfully) --> Not Fixed
3- I found the following script that would register some DLL, deleting the "SoftwareDistribution" and forcing windows update to solve the problem and nothing happened either.
Link to script:
http://gallery.technet.microsoft.com/scriptcenter/Dos-Command-Line-Batch-to-fb07b159#content
Here is a link to the content of my WindowUpdate.log file:
https://skydrive.live.com/redir?resid=883EE9BE85F9632B%21105
Thank you in advance for helping.All I did so far is installing Windows Server 2003 R2 Enterprise with Service Pack 2, open IE to update, it keeps searching for updates and never stop, after 20mn to 30mn the process svchost.exe start using 100% of my CPU.
Herein is the root cause of your issue. A topic that's been discussed in several blogs, forums, and even in the media since September regards a known issue with attempting to patch IE6 RTM via Windows Update.
Aside from that particular issue... browsing the Internet with an unpatched instance of IE6, especially from a Windows Server system, is also asking for a world of hurt.
Might I suggest the following:
Download the IE8 for Windows Server 2003 installer to a thumb drive.
Download the latest Cumulative Security Update for IE8 for Windows Server 2003 to a thumb drive.
Reinstall Windows Server 2003 with Service Pack 2.
Upgrade to IE8 from the thumb drive installer and apply the
Cumulative Security Update.
Now your machine is capable of safely browsing to Windows Update to install the rest of the updates (well, maybe, there's also all those other Security Updates from the past seven years that your machine still has vulnerabilites for -- even those seven
years of updates are going to take a Very Long Time to scan for, download, and install).
Why don't you have a WSUS server? -- noting, wryly, that you've posted in the *WSUS* forum.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.
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