Iphone 3G updates stuck on "verifying iPhone software"

hello- i have talked to the iphone telephone support and have not gotten this solved. i was using an ATT aircard to connect to the internet to download the new 2.2 update. the update has been stuck on "verifying iPhone software" for over 6 hrs. the apple tech support said the aircard connection cannot be used and to go to a highspeed wireless site and try it. i have done that and it is still on that same "verifying iPhone software" step for an hr and a half. the tech support said it would take some time, but should it take this long?
does anyone know if that is true that the ATT aircard cannot be used for updating?
also, does anyone know how long it should take on the "verifying iPhone software" step?
help me please.

About 15 minutes, tops. If you are using an aircard choose to download the update separately, then install it after it is on your computer.

Similar Messages

  • Stuck at "verifying iphone software" for hours

    i've searched for this problem before with no answers. updating to 3.0 was a mistake, it got stuck at verifying iphone software and nothing worked. reinstalled itunes and did everything. some old messages suggested i try to install itunes on another computer and try, and it worked. now i have a iphone with everything deleted off it. i used a public computer to do this.
    how do i begin using my iphone back on my laptop, sync it, etc? i know i have my old pictures, etc on my old computer, can i put it back? and what the heck kind of problem is this where apple doesn't have a solution for?

    Hi! This link has helped a lot of our customers:
    http://support.apple.com/kb/TS1275
    If that doesn't fix it it is typically caused by 3G PC card software (Aircard, etc), Internet Service Provider communication software, or internet speed software that modify the default TCP/IP packet size. We would need to edit your registry to get this resolved. If this applies to you call us at 800-MY-IPHONE and one of us will be able to help!

  • HT4972 iPhone Update is stuck at "Verifying iphone update with apple"

    My iPhone Update is stuck at "Verifying iphone update with apple".  Any suggestions?

    How long has it been like that? Maybe restart it and try it again or do it manually from iTunes on the computer.

  • Iphone restore stuck on ''Verifying Iphone Restore "

    Iphone is in recovery mode and the screen is unresponsive unless i plug it in and start the update and restore on itunes then the apple symbol shows up . But half way through the restore is gets stuck on "Verifying Iphone restore" . I have tried it on 3 different Windows xp computers no luck still gets stuck at the same point . I also have left it over night on the step and still no luck .. I dont know what else to do . . any ideas please help Thanks
    Message was edited by: helpmee012

    Thanks for the link to that troubleshooting article elsewhere on the Apple site. That worked for me, but not until the very last step (before calling Apple). I did a complete uninstall of iTunes and tried to uninstall the AppleMobileDevice extension as well. Only then did the restore work.

  • Stuck on 'verifying iPhone restore with Apple' downloading ios 5

    Does anyone else have this same problem? Stuck on 'Verifying iPhone restore with Apple' Its been doing this for well over an hour now with the black and white bar moving underneath.. also it shows the picture on my iPhone that i need to plug it into iTunes.. with every now and then a refresh with the Apple logo... please help!

    I've got an original iPhone running 3.1.3 and my symptom has been that when the phone is plugged in, I see the phone in the menu, and I get the message "Verifying iPhone..." for 15 seconds or so, then the phone displays "Sync in Progress" but iTunes drops the phone from the menu and shows no sync activity. The phone continues to say "Sync in Progress" but there is no sync happening. [I've ordered a 4S but I don't want to be unable to sync this old device!!]
    PS I kept trying a number of times - the phone is visible, then it disappears - I'm not sure this was the key, but when I switched my phone from being plugged into a usb hub, and plugged it in directly, it finally stayed connected, backedup, and seems to have synced correctly.

  • My iPhone 5 is stuck on "verifying update" lock screen

    I was updating my iPhone to iOS 8.1.1, but it failed verification and now my phone is stuck on "verifying updates" on the lock screen. I can't even shut it off completely because it will not let me slide the power off button.
    I even connected into my macbook air, but nothing happened.
    Any help is appreciated to fix this issue.
    Thank You!

    Hello Bearcat_Pooja,
    If the update process has not completed, it may help to put your iPhone into recovery mode in order to get it updated.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Cheers,
    Allen

  • Itunes and iphone stuck on "verifying iPhone software"

    I just attempted to update to 2.2.1 and everything was going well until it tried to verify the software. It sat there doing that for over an hour. I have deleted and reinstalled itunes and tried to restore the phone. It is still stock on trying to verify. HELP!!! What do I do now??

    Right Click this link and select SAVE AS...
    http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone/061-5828.2 0090127.aQLi8/iPhone1,22.2.1_5H11Restore.ipsw
    Remember where you saved it. Do not open it.
    Hold the SHIFT key while clicking the "Update" or "Restore" button in the iPhone tab in iTunes
    On Mac:
    Hold the option key while clicking the "Update" or "Restore" button in the iPhone tab in iTunes
    Subsequently, a dialog box will come up which will allow you to select the firmware file to use for your update. At this point, simply browse to and select the firmware file that you downloaded.

  • IPhone 4 update - stuck in recovery mode following unsuccessful restore.

    Hello,
    I was wondering if anyone can help me with my 'problem'?!
    I have recently tried to download the latest available software update for my iPhone 4 and unfortunately my laptop power cable was disconnected before the update had completed. As a result I was unable to switch on my iPhone, so I immediately restarted my laptop and connected my iPhone in order to recommence the update. However, when I connected the device to my laptop I found that my iPhone was no longer recognized by my iTunes and a pop up box stating that: 'iTunes had detected an iPhone in recovery mode' and that the phone 'had to be restored' had appeared.
    As I was unable to turn on my iPhone and, by this time, the iPhone was stuck constantly advising me to connect to iTunes, I decided to restore the phone as advised. I clicked the OK button and then the restore button at which point the error message stating the phone could not be updated due to 'unknown error 1604'. After several attempts I managed to get the phone to start and complete the restore process. Upon completion the phone is still not recognized and still stuck constantly telling me to connect to iTunes. I am able to start and complete the restore process again without error 1604 but at the end of the restore the problem persists.
    Has anybody had the same or similar issue??
    Any assistance will be appreciated.
    Cheers

    Apple recommends to Restore, get Error 1604 leave iPhone connected, Quit iTunes, Restart iTunes, Restore again, fixed. Error 1604 try a different USB port or different computer. Some say Error 1604 is due to bad IPSW file, delete IPSW from computer, and install new file with iTunes or manually.
    Here are Apple instructions   http://support.apple.com/kb/TS3694#error1604

  • Iphone 4 updating stuck

    why i always getting this stuck error while updating or restoring my iphone 4 ?

    Hello there, Vinesh Kumar.
    The following Knowledge Base article has some steps for you to follow for getting your device updated:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Stuck on Verifying iPhone when trying to sync

    Hey guys. I have an iPhone 3G that has never had any problems with it until a few days ago. The other day, I had to hard reset it because it had frozen. Everything was fine after that. Today, I try to plug my phone into my computer (OSX 10.5) with the newest itunes and my phone says it's trying to sync. On iTunes, it says "verifying iphone" but it's been stuck on that for about ten minutes.
    The really weird part is that all of my music that was on my phone is now gone. How can that even happen? Weirder still is that when I try to restore it, it just freezes up everything and I have to unplug the iphone. When i do this, it gives me an error code that means nothing when I try to search for it on google.
    Does anyone have any recommendations? Do i just need to bring it in to apple?

    so it worked after about an hour. I put everything (including music and movies) back onto the iphone.
    I tried to go to the music on it today and lo and behold, all of it disappeared off the iphone again. Should i just take it in?

  • IPhone 5 Restore Stuck on "Restoring iPhone Firmware" (iOS8)

    I just cannot believe this.
    My cellular data completely messed up, while I was using it. It gave me "Searching..." even when I removed the SIM card.
    Then I finally decided to restore the iOS8, and it stuck on "Restoring iPhone Firmware", then iTunes got error "The iPhone "iPhone" could not be restored. An unknown error occured (9).".
    I had every single iPhone model and this is the first time that it gave me that kind of serious problem.
    I've tried everything, and it just doesn't start working.
    Then, finally, I've found that ALOT of users are reporting the problem.
    I hope anyone here to have a solution, and soon Apple to release working update.
    P.S. I'm using both Macbook Air and Windows Notebook.

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    copied from iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • Ios 5 updates stuck at restoring ipod software

    I have Win7 Pro 64bit.  I have been using iTunes and my iPod touch 3G 64G just fine.  I went ahead and started the update to iOS 5 and it is stuck at restoring iPod software.  iTunes progress bar is a little over 75% and the progess bar on the touch is about 50%.  It has been this way for over two hours.
    iTunes version 10.5.0.142.
    I am able to move around in iTunes.
    Able to play video and music from files on PC.
    How long is this supposed to take?  Do I need to do anything?
    My laptop is a intel core i7 q720.
    I have 8GB of memory (DDR3 1333).
    So I am pretty sure it is not a system processing issue..
    Do I need to close iTunes and/or power off my touch?
    I googled and searched here, but was nt able to find anything matching my issue.  Closest thing here was about the beta version.  I could of overlooked something though..
    Thanks!
    Message was edited by: apl_sith_lord_support

    Sat overnight and in exactly the same state...
    When I attempt to close iTunes it pops up a message saying "iTunes cannot quit because it is restoring the software on the iPod '[podname]'. This message will be dismissed in 10 seconds."
    So I killed it via task manager..  Left USB cable plugged in...
    touch now has USB to iTunes 'symbol' on the screen..
    So started iTunes.  Now get message stating "iTunes has detected an iPod in recovery mode.  You must restore this iPod before it can be used with iTunes."
    Do doing a restore and update.  Extracted software,  Now doing a restore.  Progress bar on touch.  iTunes states "Restoring iPod Software".
    I will reply with the outcome.
    Thanks.

  • Stuck on Verifying  iphone software

    How long should this take? It seems to have been about 30 minutes or more. Is this normal?

    Mine wouldnt verify either. Try following my first post today: See my post today 20/06/2009 21:27
    tonymercury1 re UPGRADE ERRORS UPDATING TO OS 3.0 about creating another user account and installing the new OS fresh from that account then restoring the apps etc from a previous backup in your usual main account. Hope it works for you..........Good Luck

  • Recovery mode - won't recover... stuck saying Verifying iPhone Software

    After trying to update, tons of problems. Has anyone had this problem above?

    Yes, there are many threads posting on a Restore Stuck problem.
    Have a look at them for more info.

  • Brand new iphone wont update, stuck in recovery mode

    So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message.  After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen.  I then put my phone in recovery mode - no results.  I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone."  Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

    Hello rph30,
    Thanks for using Apple Support Communities.
    First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Then ultimately go through the recovery process:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Take care,
    Alex H.

Maybe you are looking for