Iphone 3Gs Backup issues - "Unknown" time stamp 01/01/2001 01:00

Since updating to iTunes 9.2 for windows my phone will not back up or sync. I deleted the old backups thinking this was the problem. Now all I get after the backup running for 20 hours straight is an "Unknown" backup time stamped 01/01/2002 01:00.

If you have an iPhone 3G, then you cannot have upgraded it to iOS 6 unless you hacked the iPhone. Did you do so, or do you really have an iPhone 3GS?

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Will syncing my iphone 3GS more than one time daily wear out the battery?

Will syncing my iPhone 3GS more than one time daily with Outlook 2007 wear out the battery? An Apple Care advisor said I should only sync it one time per week, but I need to do it daily as I use the calendars and notes for work.

CindiS wrote:
Will syncing my iPhone 3GS more than one time daily with Outlook 2007 wear out the battery?
No.
An Apple Care advisor said I should only sync it one time per week
Whoever you talked to has no idea what they are talking about. Ignore their advise.

My iPhone 3GS keeps resetting every time I push the button at the bottom to turn

My iPhone 3GS keep rebooting every time I try to turn on iPhone pushing button at the bottom of iPhone
Now the iPhone will not do anything unless I plug charger into iPhone then it still try's to reboot and then turn off
ANY HELP WOULD BE GREATLY APPRECIATED. THANKS AND HAVE A GREAT DAY
SUMMEROG

#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414

Hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

You may need to put the iPad in recovery mode to restore it.
http://support.apple.com/kb/HT1808

HT4623 iphone 3gs shuting down every time

my iphone 3gs shuting down every time even the battery is full

did you find a solution?
i am having the same problem. However, if i plug the power cable in, i am able to use it. However, if i remove the power cable, it switches off.

I synced my iphone 3gs for the first time and I lost all my music that was on my phone. Where is everything?

I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?

When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201407 i cannot activate my iphone 3Gs i tried many times using wifi and connect. to itunes but activtion is always failed

Hi, i cannot activate my iphone 3Gs i tried many times using wifi and connect. to itunes but activtion is always failed. can you help me to fix this problem?

Do you have a SIM in the phone?
A SIM is required to activate it.
If you DO have a SIM in it, the most common cause of this problem is a phone that was hacked to illegally unlock it and has been updated or restored.

Infuritated with iphone 3gs recognition issue

For the past month I've been trying to resolve an issue with an iphone 3gs running OS 4.3.4. This phone is not detected by any pc/laptop or itunes. This issue is heavily reported everywhere with a multitude of apparent solutions, I swear to god I've tried everything multiple times except doing a factory reset which i'll be damned if I do.
Now this iphone used to connect/sync fine all the time without issue, we didn't update or sync it with the laptop for about a month and during that period obtained an ipad 2. We set up the ipad 2 on the same itunes account without issue. Later I finally went to update to iOS 5 on the iphone 3gs. This is when I first detected the issue. The phone was no longer being recognized at all. It doesn't show up in my computer, itunes doesn't detect it, it doesn't pop up in the device manager when connected and even the camera isn't recognized.
As I stated, I've tried everything except factory reset.
I've tried;
1) Changing cables- the official one that came with it, one with iphone 4s, ipad 2 cable, spare cable, 3rd party short cable, 3rd party long cable. No difference. none of these cablesd allow the phone to be detected, none of the phones allow the iphone to pick up a charge from a usb connection EXCEPT the 3rd party black one.
2) Using all above cables on 2 different laptops, 3 different pcs. Exactly the same as above.
3) Everything on this page http://support.apple.com/kb/TS1538
- Apple Mobile Device Support is installed
- Have restarted the apple mobile device support service several times
4) Itunes is completely up-to-date I have reinstalled itunes about 5 times now, i'll be loathed to do it again. I've repaired, I've followed guides to completely remove all traces of itunes/quicktime/apple including from registry, and then reinstalled.
5) I've entered revovery mode and tried everything listed here http://support.apple.com/kb/ts1538
6) I've disabled and removed any potential 3rd party software including anti-virus.
7) I've tried removing potentially erroneous pictures created by apps or obtained by means other than directly from the iphones camera.
8) Tried removing lock on phone
9) Tried taking pictures on phone to bring camera up on windows.
10) Carefully and thoroughly cleared and cleaned the inner contacted for the usb connection cable on the phone.
11) Updated all intel based drivers (usb/motherboard) and reinstalled them.
NOTHING is working.
The itunes account for the phone is installed on a windows vista pc, as stated earlier it used to always work without issue. I can't see how the issue wis with the laptop as it is not recognized in the same manor on other devices.
There are 2 or 3 things that could be potentially causing the issue. My main thought is something to do with the install of the ipad 2. The ipad 2, on the same laptop, IS recognized, by both the laptop and itunes, in other words, there are absolutely no issues with the ipad 2 which the iphone 3gs has.
If I connect say my iphone 4 to the laptop (or any other device) it IS recognized. In other words every other apple device, be it iphone, itouch or ipad works with every laptop/pc i have except the iphone 3gs.
To clarify, the iphone 3gs is working absolutely fine on it's own, it just isn't being detected by anything. The iphone 3gs charges absolutely fine on a official apple power cable with plug.
My phone has never been and is NOT jailbroken.
There are some slight discrepencies to information in this article http://support.apple.com/kb/TS1538 pertaining to the Apple mobile device USB driver.
With the iphone 3gs, as mentioned, when connected, it does not appear in the device manager. All my other apple devices do appear. For example the ipad 2 and the iphone 4, however, slightly differently as described in the article. The apple mobile device usb driver appears not under "Universal Serial Bus Controller" but under "Portable device". When the iphone 3gs is connected "Portable device" isn't even listed (as the phone is not recognized).
Ive tried connected the iphone 4 on one cable then the 3gs on another but only the iphone 4 is detected on the pc/itunes still.
All I stated it as a potential issue I don't truly believe the installation of the ipad 2 is the reason as other devices work fine.
Another possiblilty is to do with the picture issue, this has been reported alot around the web and is by far the most bizarre issue. If this was indeed the porblem I'd be beyond infuritated, consider the phone has thousands of pictures from a multitude of origins, be it the camera, bluetooth, emailed, downloaded, another camera app, an editing app. Bare in mind this is over a number of yeears and has not caused issues, then suddenly, it is. And the solution, delete the pictures that didn't come directly from the camera, i don't even need to state how nigh on impossible that is, for myself, i'd have to delete every single picture to ensure I got them all. The problem there? As is the major problem? As is the reason I can't just factory reset? The phone hasn't been backed up in a long period of time, I'd be losing far too much. The bottom line, this absolutely should not be happening and there has to be a simple yet not obvious fix for this.
The final possiblity? The usb port on the phone is faulty? Now bare in mind it gets a charge from being plugged into a socket (non-usb) and also gets a usb charge from a single 3rd party cable? Could this really be the issue? Would it make sense a charge is possible but not detection? It's definately not the cable, so that would leave the physical port on the phone? As i stated earlier I've cleaned this properly and ensured there's no signs of physical damage. The phone is obviously no logner under warranty and I honestly don't beleive it's damaged to the extent it won't be recognized.
I've probably missed a fair few things out i've tried to resolve this, but this is lengthy enough for now. Any suggestions greatly appreciated. I would love to resolve this without having to attempt a factory reset or delete all the photos. If there was a way to mass send every photo at once via email or bluetooth I'd try that then delete them, is there? I mean i do NOT want to be doing this one at a time. I really need to get the phone detected so i can backup my phone and (if then possible) transfer the data to my new iphone 4s (in the post!).
I love apple but this issue is quite disgusting and it's very apparent and widespread, there's just too many possibilities to it and unfortunately all the above don't seem to be helping.
Thanks for reading!

It COULD be the photos; the Camera Roll was never intended to be permanent storage; it is for temporary photo storage until the photos can be transferred to a computer, just like you would do with any other digital camera. However, the problems that you have read about with corrupt images only prevents the Camera Roll from being accessible on the computer, it does not interfere with syncing.
It could also easily be a hardware issue with the phone. I consider this the most likely. However, here is something desperate you can try (desperate only because it may not work; it isn't going to hurt anything): Open a Windows command line with Administrator privileges, and type:
netsh winsock reset
For your photos, you have a couple of options.
Dropbox (www.dropbox.com) - Open a free Dropbox account on your computer, install the free Dropbox app, then copy the Camera Roll photos to the Dropbox Photos folder. They will appear in the dropbox folder on your computer as if by magic.
Picasa (picasa.google.com) - Open a free Picasa account. Purchase the MyPics app for the iPhone (not free, but inexpensive), and upload all of your photos to Picasa using MyPics
There are other apps with similar functionality, but these are the easiest to use.

IPhone 3GS & iOS4 Issue

Since updating to iOS4, I've noticed that when listening to the iPod app I'm unable to load new updates into other apps, they just time out. Examples:
- Mail & Messages apps cannot send/receive messages
- Safari cannot open any web page
- 3rd party apps (Weather Channel, for instance) time out or I receive "Cannot connect to server" message
Once I stop the iPod app everything loads quickly. This happens on WiFi or 3G. I've already done a clean restore (not from backup), but I still have the same problem.
Another related issue is that occasionally when using the iPod app, if another app interrupts (a phone call, say) the iPod pauses (as it should) but then doesn't restart once the other process is completed (ending of phone call). I have to restart the iPod app to return to what I was listening to before.

Here's the issue I am having, along with a "solution" or at least what I've figured out. The main issue is that iPhone 4 is not getting mail appropriately from the GMAIL Exchange server.
- iPhone 3GS running iOS4 works fine.
- iPhone 4 has a problem reading mail from GMAIL Exchange server
Settings for both are exactly the same:
EMAIL: myemail
SERVER: m.google.com
DOMAIN:
USERNAME: [email protected]
PASSWORD: mypassword
USE SSL: on
With this setup, my iPhone 4 seems to get Push notifications OK, but fails when trying to get mail via normal sync (i.e. when you go browse the inbox). It will sit there "Checking for Mail" until it comes up with an error contacting server. Having tried all the other listed solutions (i.e. drop and re-add acct, reboot phone, toggle SSL, use 3G only, etc.) I had no results, so I played with it until I got a solution.
THIS IS WHAT I FOUND:
I can get the mail sync to work perfectly if I change my username from [email protected] to just myusername (delete the '@gmail.com'), but then I can't send email out. Switching back to the full [email protected] fixes sending emails but breaks the normal email fetching, so I suspect there is a bug in the iOS mail software that's appending an '@gmail.com' or stripping it depending on what you're trying to do, but these two should be consistent to avoid this problem... we need a FIX!

HT1222 restoring iphone 3GS - error message 'unknown error -1' occurred.

when restoring my iphone 3gs itunes attempts to restore then come back with error message 'unknown error -1' occurred. what to do now?

Hey Lawrence,
A big THANK YOU!! to you! Your suggestions worked!
Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
Again, thank you very much Lawrence!
Rich

Can't restore verizon iphone 4 from iphone 3gs backup

Hi everyone,
I just received my Verizon iPhone 4 - I've been waiting forever for this - AT&T does not have any 3G coverage in my area.
Anyway - I tried to "restore" the new phone from the backup of my old iPhone 3gs, but itunes won't show the 3gs as an option in the list of backups. The only backup options I have are my iPad, my daughter's iPod touch, and of course, the iPhone4.
However, if I plug the 3gs in, itunes gives me the option of restoring it from all of the backups - the 3gs, the iphone4, the ipad, and the ipod touch.
Any ideas what could be causing this problem? I thought it may have something to do with the fact that I updated the 3gs to ios 4.3, but I updated the ipad as well.
Anyone have any ideas?
- Damion

asperanda wrote:
I have contacts and notes and calendar items that I'm not going to re-enter by hand.
There is no reason to re-enter anything by hand, set up syncing for your device and then sync it just like you do your current iPhone. If you utilize MobileMe or an exchange account for syncing contacts/email/calendars, set it up on the device.
Good point; my email and contacts will populate once I sync with my yahoo account (no Mobile Me right now). I was using the calendar on the iphone, that syncs with my personal calendar on my macbook pro. Since that's not tied to an email account, I'm not sure how to get the calendar on the mac to sync with the new phone.
The other issue seems to be syncing the notes from the old phone to the new phone. I'm not crazy about the Notes app since it doesn't alphabetize notes, but I've used it anyway when I'm in a hurry and need to jot something quickly. So can I sync the notes from the old phone to the new phone?

Iphone 3GS Email issue

I just purchased an Iphone 3GS (previous owner of 3G)
Had email setup through Push with my works Exchange server with out any problems.
Now, every so often I try to send an email with an attachment(or forward it)it gets stuck in my out box and won't send.
I have full signal!
Error: "Cannot Send Mail" An Error occurred while delivering your this message.
Ever since I have upgraded to 3GS I have been having issues sending email.
There are a few other people in the office experiencing the same problem with their 3gs, and all of the people with 3g are still not having any problems.
None of the settings at my job have changed at all.
Any help would be nice.

*Large Email and Attachment Test Results:*
I Sent a Voice Recording 1687 KB
In a little over a minute by bouncing in and out of EMail Folders, also periodically I would Press the Fetch Control the file was Sent at
12:52 AM Received at 12:53:56 AM
Sent from my iPhone 3GS
On Sep 24, 2009, at 12:39 AM,
Sent Multiple pictures (3), email size 484 KB. Process Below Select
photos from Camera Roll, by first pressing the File Action Control
Then select 1, 2, 3 then chose Share, email
Next I went to Mail, in the Outbox, or Inbox, then error message
saying Cannot Send Mai An error occurred while delivering this message
Now Go Back to Top Mail Folder Tree
Scroll Down to Sent Folder Tap, Status should show Connect...then
Sending 0-------------0
Observation:
+Many times at this stage, is where the Email with Attachment+
+Successfully Sends.+
At times for Larger Files over 500 KB, I have, had to go into other
folders, and back out and into Sent, I did receive the error again
repeated steps above and it went.
Patience ultimately pays off here.
Sent from my iPhone 3GS
This iPhone 3GS Email was Sent (Put in the Outbox at 3:53 PM.
To confirm the ability to still send email I sent another email at 4:44 PM, no attachment went through and was confirmed received by the recipient at 4:44 PM. Email continues to send, and receive bypassing the stuck larger email in the Outbox.
This Photo is 2.25 MB, all the while when asked to Fetch you will receive the Error on your iPhone saying Cannot Send Mail An error occurred while delivering this message. Though this documentation event is regarding a 2.25 MB file this happens as low as 81 KB, and I believe even smaller sizes. There have still been times when sending files up to 200 + KB that have gone through with little or no delay.
I tested this during an Apple iCare Support session and naturally the email with attachment happened to go through during the Support Phone call.
Checking the size of the attachments they probably weren't the best examples to test with, 55 KB, and 220 KB.
Going into Sent Box...Seems to be an accelerator for the Checking Mail...It also seems to have a positive impact on the sending of EMails with Attachments...I just discovered this but hope this will be valid.

IPhone 3GS Battery Issue

Hi there.
My iPhone 3GS is cutting out after 10-15 mins when making a phone call showing the battery logo red and then re-booting when the battery is full, when it re-boots the battery is fine. The iPhone currently has ios 5.1, is it to do with that or something else?
Many thanks, Lewis

Sounds like you could have a corrupt app that isn't properly shut down after you hit the home button...
A couple things to try...
Hard reset - Hold sleep/wake and home down at same time until you see the white Apple symbol...then release both and allow for reboot.
Restore - in order to fix OS bugs...you need to choose the "set up as new iPhone" option when prompted... so since this starts clean, ensure that all contacts, calendar events, email account, notes, photos etc are backed up either in iTunes or in their background programs like Mail or iPhoto etc... Then once you have selected to restore and it wipes the phone, choosing the "set up as new iPhone" will get rid of the OS bug that could be causing the battery issue...
Of course try the cycle that I mention above first... along with the hard reset it may resolve and not require the full restore....

HT4623 Iphone 3gs tech issues.

I have an Iphone 3gs and I am having messaging issues. I can't picture text at all. Cant send or recieve. Can't print from my phone. My daughter has a Ipad and she can print from her Ipad. Also I can't send multiple people when sending one message.
To start from the begining I bought this phone and am using Straigt Talk service but it is an AT&T phone. I have an at&t compatible sim card. When I got this from someone they said that if I have the phone unlocked my phone will be able to use the text messaging. I have done this and it still doesn't work. Also this information was the same when I asked Apple at my local store.

StraightTalk is not a supported GSM carrier. Contact them for help setting things up for MMS messaging. (group text messages go out as MMS messages, not SMS messages).

Missing iphone 3GS backup file

Hi Friends,
I recently backed up my iphone 3GS on my mac book pro, but I am missing file created today, under mac/library/application support/mobilesync/backup/...
Please help.
Thanks
Aditya

the only working app i called find my iphone
it's an official apple app and it only works if you installed and activate the service before
the phone was stolen
when the phone is stolen there are no legal options to handle this

Iphone 3Gs Backup issues - "Unknown" time stamp 01/01/2001 01:00

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