IPhone 3GS blocks email to laptop when connected to home network

A friend of mine just purchased a new iPhone 3GS and when he is connected to his home wifi his email account with Charter on his laptop becomes inactive and goes offline. The circle exclamation point icon appears next to his inbox and the message displayed is:
Unable to Receive Mail. The mail server denied access to the account "Charter" because an administrator or other mail client was using it when Mail tried to log in. Please try again later. The server error uncounted was: account is locked by another session or for maintenance, try again.
If I turn off wifi in the iPhone settings Mail goes back online functions correctly. If the iPhone is asleep Mail will occasionally turn back on and deliver.
At first I thought there was an issue with the mail being set as an IMAP account but after changing to POP I realized that is not it. I think it has to do with the settings of the router which neither of us know much about. This was set up by a third party and I'm not sure if I should go about resetting it. I keep my personal network pretty simple and this one has a lot of complex settings.
Anyone have a thought or suggestion?

Your friends company only allows a single email client to connect from a single external IP address. One in, one out.

Similar Messages

My iPhone 3GS no longer opens iTunes when connected.

My iPhone 3GS no longer opens iTunes when connected. Not since recent big update. It is ticked to open on connection.
Any pointers to a solution.
TIA
Ritch

I have the exact same problem. And my wife's iphone 5 also has the same problem. Anyone knows the resolution? It worked fine before we restored both phones. Thanks.

I dropped my iphone 3gs now it goes on when connected with a charger but battery show 0% battery. as soon as i disconnect the charger the phone goes off....

I dropped my iphone 3gs now it goes on when connected with a charger but battery show 0% battery. as soon as i disconnect the charger the phone goes off....

Your the one saying it won't work properly, so yes it is broken.

Just downloaded the new IOS for my Iphone 3gs and now i cant get connected to the network. It only states "searching". How do i fix this?

I downloaded the new IOS last week and my phone can no longer find the network it only states "searching" How do I fix this for the 3gs?

If you have important files that haven't been backup then you can try this by holding down power and home till it restarts and release when you see apple logo.
If you have nothing to lose, you can do a fresh restore by holding down power and home for 10 seconds and after 10 seconds release power but keep holding home till iTunes recognize it is in recovery mode and restore iphone.

HT201210 my iphone 3gs said it had updates when i connected it to my laptop, so i let it back up and then clicked update. it had an unkonown error!! it will not now start any if pluged into the iplayer it attempts to restore but the bar hasn't moved in 40

My Ipnoe 3gs said it had updates when connected to my laptop, so Ihave let it back up then clicked update. It would not update and said it had an unknown error. Now it is trying to restore but it has been plugged in restoring for over an hour and nothing seems to be happening. Can anyone help?? Please,

Try putting it in recovery mode:
http://support.apple.com/kb/HT1808
If you can't put it in to recovery mode, try using DFU mode (which is basically recovery mode with iPhones having more serious issues):
http://support.apple.com/kb/ht1808
If it does go in to recovery mode but you are still having this issue when restoring it, try it on a different computer.
It is good that you let it back up. After it restores to factory settings, you can then use itunes to restore it from the backup and get your goodies back:
http://support.apple.com/kb/HT1766
Best of luck!

Since updating my iPhone 3GS on my friends laptop, it keeps asking for her iTunes Id not mine. When I log onto a computer it comes up with my Id but from my phone it's my friends. I don't have an option to change the user Id when it pops up either.

Since updating my iPhone 3GS on my friends laptop, it keeps asking for her iTunes Id not mine. When I log onto a computer it comes up with my Id but from my phone it's my friends. I don't have an option to change the user Id when it pops up either. So I can't update my apps, download songs or games now as it will charge my friend

Hello, 34sandy.
Thank you for the question. This behavior is normal if updated on another Apple ID account holders computer. To change the Apple ID on your device, follow the steps in the article below.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

HT1619 how do I connect my iphone 3GS to my new laptop? Apple says there is a problem with the 'pairing'

How do I connect my Iphone 3GS to my new laptop? Downloaded Itunes only to be told there is a problem finding my 'pairing' don't know what this is, any ideas?

You might want to take a look at Printopia....although you may find that you need to have the printer connected directly to your computer for this work.
If you try it out, please post back with your results.
http://www.ecamm.com/mac/printopia/

Iphone 4s does not download emails using imap when connecting to smartermail mail server

iphone 4s does not download emails using imap when connecting to smartermail v2 mail server.
when I search - the search results show and i can view the emails, but inbox doesnt download emails - says load more messages x read..
the folders are displaying ok.
Smartermail 2 is about 10 years old ( im not upgrading as its working fine other than this issue ) imap is fine with other mail clients.
has anyone else experienced this?

Just had the exact same issue on iOS 7, SmarterMail Enterprise 6.8
https://discussions.apple.com/thread/5462200

My ipad and iphone 4 both freeze my laptop when i connect them. What is wrong. I have installed Windows 7 on Samsung Q310

My ipad and iphone 4 both freeze my laptop when i connect them. What is wrong. I have installed Windows 7 on Samsung Q310

You can try this:
1) restart your computer
2) once restarted, do not run anything else, except for launching iTunes manually
3) connect your devices to your computer
If the problem persists, more troubleshooting is required, see below:
Are you using the latest iTunes software? Under Help, select Check for Updates
You can also look for inspiration in this document:
http://support.apple.com/kb/TS1538

TS4148 My iphone 3gs is not turning on when I connect to my itunes in pc its just responding that No service and No sim inserted

My iphone 3gs is not turning on when I connect to my itunes in pc its just responding that No service and No sim inserted.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

Have an iphone 3GS, 2 email accounts. My work email account used to work. Now if I send any emails from this account it only appears in my sent box. Recipients internal and external do not receive. IT person cannot figure why occurring. Any insight?

Have a iphone 3GS; 2 email accounts. one is for work. It used to work fine until about Feb 2011. Now when i send emails from my work account it only appears in the sent file. Recipients do not get email.
IT person looked at it & cannot find why this is happening.
Any insight why this is occurring??

This has nothing to do with your iPhone.
If a message is in the account's Sent mailbox, this means the message was successfully sent. If a message cannot be sent for whatever reason, it will remain in the Outbox.
What happens to a message after it was successfully sent has nothing to do with the email client or computer/device used to send the message.

Networked CM2320nf not able to scan when connected to a networked laptop

We have several HP LJ CM2320nf MFP printers on the network. The scanning feature works great when using a standard pc. However, we have found that when using a docked laptop we can not get scan to work. The scan feature does work on the docked laptop when connected directly to the printer via USB Cable. Why won't it work on laptops through the network?
Will someone please help with this problem?

We have several HP LJ CM2320nf MFP printers on the network. The scanning feature works great when using a standard pc. However, we have found that when using a docked laptop we can not get scan to work. The scan feature does work on the docked laptop when connected directly to the printer via USB Cable. Why won't it work on laptops through the network?
Will someone please help with this problem?

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
I got my o2 unlock in nov 09 so this is not just opinion.

My iphone 3gs brings error message 1602 when trying to restore

My iphone 3gs brings error message 1602 when trying to restore factory default

See here > Check USB connections

Iphone 3Gs turns its self off when i go on to the internet

Hello,
Can anyone please help me my Iphone 3Gs turns its self off when i go on to the internet, especially when i go on to google. When i am on the internet browsing my phone screen just goes blank then i need to turn my phone back on.
This happens all the time and it gets so bad that the internet doesn't turn on and turns its self straight off.
Thanks

You need to go through the basic troubleshooting steps as described in the User Guide:
Restart phone
Reset phone (press both home and sleep/wake buttons until the Apple logo appears.
Restore phone in iTunes using a backup.
Restore in iTunes as a new iPhone, without using a backup.
BTW, are you really still using long obsolete iOS 3.0 as your profile states?
Is your phone jb or hacked? In that case, SOL.

IPhone 3GS blocks email to laptop when connected to home network

Similar Messages

Maybe you are looking for