Iphone 3GS crashed after installing iOS 5. Hard reset doens't work. I keep seeing on the screen the iTunes-logo and USB stick. What can I do now?
my screen went black with the iTunes log and USB stick on after iTunes took a reserve copy.
Hard reset or reboot does not work. What can I do next?
Your iPhone is in recovery mode. See this support message about how to continue. http://support.apple.com/kb/HT1808
Similar Messages
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Iphone 3gs crashed after installing new ios update
Please help. I just installed the newest ios update to my daughters iphone 3gs. It installed successfully, i thought. Then about 10 minutes later it said verifying update. It went off and now tries to come back on and the apple icon flashes for a few seconds and goes back off. I have tried a hard reset (both home and off buttons held down) and it does the same thing:( Please help me!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Perform a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
Iphone 3GS frozen on screen with itunes logo and USB cable
hey
my iphone 3GS has frozen on the screen with the itunes logo and a USB cable this happened right after trying to update it , which for some reason failed. i have tried restoring it and downloading the new itunes any help would be brilliant.
also anyone else find itunes and windows 7 dont work ?
thanks.the same thing has happened to me!
today 25th feb @ approx 10pm (melbourne time)
itunes goes "hey u gotta update ur iphone" so i do
and then it takes ages and ages, and then its like backing up iphone, and then it goes bump bump error, some ****, and then i go mmkay, and then the phone has frozen on this image the same thing the guy above has said!
*** am i ment to do, restarting dont help!
im on vista 64bit. -
after attempt to restore error 21 showed up
This this support document http://support.apple.com/kb/TS3694 for information on how to address error 21 when attempting a restore.
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i have installed the version 6.01 in 3gs after installing we are unable to activate iphone ? why this message is showing again and again? what can we do now?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I have iPhone 3GS, if I install iOS 4.3.5. will it be locked again?
I have iPhone 3GS, if I install iOS 4.3.5. will it be locked again?
The ONLY place can unlock an iphone is the carrrier to which it is locked and ONLY if they offer that service.
For example, AT&T in the U.S. does not unlock any iphones at all.
You can buy an unlocked iphone from the Apple Store now, but you cannot get a locked phone unlocked in the U.S. -
usually i back my IPhone with ICloud, after installing IOS 5 it asked me to restore from ITunes what i have to do to restore all my contact, applications and others?
If your iPhone does not search for a wi-fi connection before you are asked whether you want to set it up as new phone or restore a backup from iTunes, then I guess you have the same issue as highlighted in this thread:
https://discussions.apple.com/message/19638850?ac_cid=tw123456#19638850
iCloud back ups can only be accessed via wi-fi that's why you are not granted this option, I have the exact same issue. -
Can't Synq iPhone 3GS Calendars after installing iOS6, any suggestions?
Can't Synq iPhone 3GS Calendars after installing iOS6, any suggestions?
I'm all mac-based and followed the instructions for the upgrade to iOS6 software for iPhone but now my calendars won't synq. When I connect to iTunes and run the synq process, it gets stuck on the Calendar step and will not finish the synq process. I have to either wait for it to quit or force it to quit. Additionally, when I try to log a new event or meeting onto the Calendar on the iPhone, it will lock up and quit the app. I then have to shut down the iPhone to get it to open again but it just locks up again when I try to log a new event. Any suggestions? I'm tempted to do a back up and reinstall but don't want to risk any data loss.Hi there,
I am using Rogers, which does support tethering.
The iPhone does not show up in the list of devices in the Bluetooth preference panel. It fails at the Pairing step of the Bluetooth setup assistant.
Cheers! -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
i was trying to update my iphone 3gs to ios 6 and then on my iphone screen comes up with a itune logo and usb cable i tryed turning it of conecting it back to the computer and notting happens what do i do how do i fix this problem
mine has done the same thing. itunes isnt even recognizing that my phone is plugged in.
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hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?
You may need to put the iPad in recovery mode to restore it.
http://support.apple.com/kb/HT1808 -
Iphone suddenly shows itunes logo and usb
My iphone just showed the itunes logo and usb cord image, without having done anything. How can I recover pictures and data that were in the phone memory?
Before you connect to your computer , if necessary in recovery mode iPhone and iPod touch: Unable to restore , copy the iphone backup folder to a safe place, in case you need the backup again.
The location of the folder is here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
You backup contains pictures taken with the phone and your data and settings. More info here. iPhone and iPod touch: About backups
So, in case your phone gets recognized by your computer, let it restore and use the latest backup to get your data and settings back. -
when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything
Do what the screen is telling you to do
Connect the iPhone to your computer and restore with iTunes
Allan -
My Iphone charges from laptop but wont connect to ITunes. Itunes logo and usb lead
My iphone was fine and I woke up and it just had a Itunes logo and a usb lead. I read that i have to update it to I07 so i connected it to Itunes. Around 40 percent into the process i dissconected and now I am left with an iphone stuck on Itunes logo and usb lead which will charge from laptop but wont even be reconised in Windows or Itunes please help!!
Hi Annab1010,
If your iPhone isn't being recognized and will not update/restore, you may find the following articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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