Iphone 3gs crashed after installing new ios update

Please help. I just installed the newest ios update to my daughters iphone 3gs. It installed successfully, i thought. Then about 10 minutes later it said verifying update. It went off and now tries to come back on and the apple icon flashes for a few seconds and goes back off. I have tried a hard reset (both home and off buttons held down) and it does the same thing:( Please help me!

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Perform a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

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Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
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Click to view full size
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Hi Folks,
Just wondering if anyone can help with an issue I'm having. After installing certain software (1st time this happened it was Skype, 2nd time it was Google Earth), applications such as Safari and Firefox crash when I either go to Print or Page setup within those applications.
When I use the Disk Utility (Verify Disk) it says:
Verifying volume “Macintosh HD”
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Invalid sibling link
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I've pasted in the Problem Report from Safari below.
At any rate, any insight would be greatly appreciated!
Cheers,
Ryan
Date/Time: 2007-07-22 14:48:52.594 -0400
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [57]
Version: 2.0.4 (419.3)
Build Version: 13
Project Name: WebBrowser
Source Version: 4190300
PID: 219
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x90848cc3 CFBundleGetFunctionPointerForName + 14
1 ...apple.print.framework.Print 0x92cc8546 PJCPrepareAppKitPageSetupDialog + 74
2 ...apple.print.framework.Print 0x92cc9868 PMPrepareAppKitPageSetupDialog + 98
3 com.apple.AppKit 0x93671cfd -[NSPageLayout beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 213
4 com.apple.AppKit 0x93601030 -[NSDocument runModalPageLayoutWithPrintInfo:delegate:didRunSelector:contextInfo:] + 230
5 com.apple.AppKit 0x93600eeb -[NSDocument runPageLayout:] + 117
6 com.apple.AppKit 0x9335fd88 -[NSApplication sendAction:to:from:] + 107
7 com.apple.Safari 0x0002b083 0x1000 + 172163
8 com.apple.AppKit 0x9340dce7 -[NSMenu performActionForItemAtIndex:] + 455
9 com.apple.AppKit 0x9340da29 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 103
10 com.apple.AppKit 0x9333ee16 _NSHandleCarbonMenuEvent + 477
11 com.apple.AppKit 0x932727fc _DPSNextEvent + 1491
12 com.apple.AppKit 0x93272056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
13 com.apple.Safari 0x00006cea 0x1000 + 23786
14 com.apple.AppKit 0x9326bddb -[NSApplication run] + 512
15 com.apple.AppKit 0x9325fd2f NSApplicationMain + 573
16 com.apple.Safari 0x0005f54a 0x1000 + 386378
17 com.apple.Safari 0x0005f471 0x1000 + 386161
Thread 1:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92829d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92829c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94d30d29 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92829a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92850bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x9284a26c -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x999f4966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x92cc850a ecx: 0xa0813d04 edx: 0x11fda030
edi: 0xa2cc6244 esi: 0x00000000 ebp: 0xbffff278 esp: 0xbffff260
ss: 0x0000001f efl: 0x00010286 eip: 0x90848cc3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x1fa000 - 0x1fbfff com.apple.textencoding.unicode 2.1 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0xe495000 - 0xe9b8fff com.macromedia.Flash Player.plugin 9.0.28 (1.0.4f22) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff OSServices /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91008000 - 0x91046fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91059000 - 0x91069fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91074000 - 0x910f3fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x9170f000 - 0x917b8fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917de000 - 0x91829fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x91a7d000 - 0x91adcfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aee000 - 0x91af2fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x91b7e000 - 0x91bbbfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x927d7000 - 0x92a07fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b21000 - 0x92b38fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b43000 - 0x92b9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92baf000 - 0x92baffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb1000 - 0x92bc1fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bd0000 - 0x92bd8fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bde000 - 0x92be4fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bea000 - 0x92c7bfff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c8f000 - 0x92c93fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c96000 - 0x92cb4fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cc6000 - 0x92cccfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cd2000 - 0x92d35fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d5c000 - 0x92d9dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92dc4000 - 0x92dd2fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dd9000 - 0x92ddefff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de3000 - 0x930d8fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931de000 - 0x931e9fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931ee000 - 0x93209fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93259000 - 0x93259fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9325b000 - 0x93911fff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c92000 - 0x93d0dfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d46000 - 0x93e00fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e43000 - 0x93e43fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e45000 - 0x94006fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9404c000 - 0x9408dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94095000 - 0x940cffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940d4000 - 0x940eafff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94182000 - 0x941c0fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94204000 - 0x94215fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94223000 - 0x94261fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9427d000 - 0x9428cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94293000 - 0x9429efff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942ea000 - 0x94304fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9430a000 - 0x94609fff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9478b000 - 0x948d1fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9495d000 - 0x9496cfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94973000 - 0x9499cfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949a2000 - 0x949b1fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949b5000 - 0x949dafff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949e6000 - 0x94a03fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d2e000 - 0x94dc1fff com.apple.WebKit 419.2.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e1b000 - 0x94e9dfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94ed6000 - 0x951b5fff com.apple.WebCore 418.22.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95334000 - 0x95357fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96ef0000 - 0x96f04fff com.apple.audio.CoreAudioKit 1.0.1 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x999f2000 - 0x99a29fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x99a45000 - 0x99a57fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: iMac5,1, BootROM IM51.0090.B08, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3500641AS Q, 465.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
Imac 5.1 Mac OS X (10.4.10)

Hi Teoryan, Welcome to Apple Discussions.
After installing new software you should repair permissions
Repair Permissions: This should be done after all software installs and updates.
1. Navigate to Utilities/DiskUtility and launch Disk Utility.
2. Choose your volume (usually the second icon)
3. Choose "First Aid" tab
4. Click on "Repair Permissions"
(that's an aside).
The reason your "Repair Disk" is grayed out is that you cannot repair a disk if you are booted from it. The disk cannot be "mounted" during the repair process. What you need to do is boot from your CD/DVD:
Also run "verify" disk. If the disk needs repair:
Repair Disk:
Steps for using Disk Utility
1. Insert the Mac OS X Tiger Install disc or Install Disk 1 that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair.
If you repair errors run it until no errors found.
Let us know the results.
-mj
[email protected]
Message was edited by: macjack

Computer crashed after installing new itunes version

My laptop just crashed after installing the new 9.0.2 upgrade. Upon reboot I received a dos screen that said my computer shut down due to a recent download and asked if I wanted to reboot in safe mode or normal mode. I chose to reboot normally and the computer would not boot. Now my laptop won't power up at all. Is there anything I can do, or has itunes killed my laptop??

Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??

My Iphone 5 crashed after installing ios8

My iphone 5 crashed when downloading and installing ios8 update. Tried to retrieve in iTunes, but gets error code
What do I do now??

Hi tutts1111,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or what exactly you are currently seeing. If your iPhone won't start up or respond, you may find the following article helpful:
iOS: Not responding or does not turn on - Apple Support
On the other hand, if the frozen screen you are seeing is an icon screen directing you to connect to iTunes, or you are otherwise unable to update/restore your iPhone, then this article may be of more use:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden

My iphone 3GS crashed after iOS4.0.2

Hi,
I installed iOS4.0.2 last week. My phone crashed after that and not coming up. So I tried to restore from itunes, my iphone is at recovery mode and didn't started after that. Even now my iPhone 3GS is not displayed in iTunes.
I checked USB port; reinstall iTunes etc. But my phone is not coming up. It is showing only one screen ( connect to iTunes) and iTunes is not showing any sign of iPhone.
Suggest how can I restore my iPhone 3GS.

It sounds as if you had a similar problem to me.
Does iTunes try to reset and restore your iphone and you get an error message 1604?
I tried everything that was suggest by Apple, and then someone on here said try a different computer and it worked. So if you can access a different computer it's worth a try.

Iphone 3gs crashed after installing new ios update

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