IPhone 3GS crashes Windows XP when syncing.

When I connect my iPhone to iTunes v.9.0.2 (and the previous version) my computer has a fatal error and crashes. Does anyone have any recommendations of obtaining an older version of iTunes? FYI, I would just reformat but I do not have the reboot discs and my computer is so old Acer does not produce them anymore.

Hi Sarah,
Is the PC showing a blue screen after connecting the iPhone? If it does the information in this article: http://support.apple.com/kb/TS1502 may help.
Try updating any Logitech QuickCam/Webcams, Lexmark scanners, or built-in media card readers that are attached or built into your PC.
-Jason

Similar Messages

  • I recently changed my apple id and both my iphone 3Gs and Ipad 2 when synced went straight back to my old id name for my app store how do I change it to the new one and keep it that way?

    I recently changed my apple id and both my iphone 3Gs and Ipad 2 when synced went straight back to my old id name for my app store how do I change it to the new one and keep it that way?

    Try going into your account details on iTunes, change your info there, then sync your devices.

  • Why won't my iPhone 3gs create a backup when sync with my new Mac?

    When I attempt to backup my iphone 3gs with my new iMac, it syncs fine but won't create a backup. The apps aren't saving on iTunes so I can't upgrade the phone without losing some apps. I never had a problem with my old PC. Is there something I need to do to authorize a backup on the new computer? I already authorized the computer with iTunes so I could play my music, but I must be missing something with the phone. Please help.

    try this article
    iOS: Device not recognized in iTunes for Mac OS X
    Products Affected
    iPad, iPhone, iPod touch, iTunes 10 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
    Symptoms
    If your iPhone, iPad, or iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
    Resolution
    Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iOS: Device not recognized in iTunes for Windows.
    To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:
    iPhone Troubleshooting Assistant
    iPod touch Troubleshooting Assistant
    iPad Troubleshooting Assistant
    If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
    Update to the latest version of iTunes and Install software updates on your Mac.
    Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
    Additional Information
    In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.

  • I have iphone 3gs, while connecting, it shows sync in progress, then in my pc shows backing up step 1,2,..5, then message comes itunes stopped working-windows checking for solution. Then another message comes that "A problem caused the program to stop wor

    When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
    windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, Thanks

    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    You can't "copy" your photos to the "library manager", there is just no way to any such thing.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • HT201407 during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings it took 4 hours an completed but my iphone still wont come on..what can i do to fix the problem? please

    during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #

    In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
    @TJBUSMC1973-
    I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
    Again I thank you for your advice but I don't think that will help.
    I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

  • Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.

    Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.

    Hello candymerna,
    At this point I would recommeng resetting the device if if will not turn on.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
    Power/Battery
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Sterling

  • I was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help

    i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help plzzz

    Hello candymerna,
    At this point I would recommeng resetting the device if if will not turn on.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
    Power/Battery
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Sterling

  • IPhone 3GS calendar is no longer syncing with iCal

    iPhone 3GS calendar is no longer syncing with iCal since upgrade to Lion. No issues prior to upgrade. Ideas?

    I am having the same problem.  I have snow leopard and since I upgraded to itune 5.0, I have had nothing but problems.  In icloud, all of my events quadrupled which then caused all my ical events to do the same on my computer and phone. What a nightmare!  The apple support guy had never seen anything like it!  I have since cleaned up my calendar on both my phone and macbook, but now any event I add to my phone does not show up during sync.  I noticed that when I go into mail, contacts, calendars and then go into my gmail account, the calendar button is set to off. If i try to switch it on, I get a message asking what I would like to do with the local calendars on my phone.  I am afraid to do anything so I just cancel!  Any thoughts?  The calendar on my computer is current so I could always over write my phone during a sync--but still unsure.  Thanks

  • My iPhone 3GS crashed now stuck apple logo

    My iPhone 3GS crashed now stuck apple logo with no loading circle, I have tried holding the buttons also tried a full restore iTunes finds the phone no problem when it's plugged in thanks

    http://www.iclarified.com/entry/index.php?enid=1034

  • I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

    I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !

    iOS: Unable to update or restore
    Are you sure your friend didn't jailbreak it?
    If so, save yourself a lot of time and trouble - throw it in the trash.

  • My iphone 4s crashes too much when i download and app from store and open it its freeze or crash and restart the phone i think i am having big problem with this device i restored it to factory settings and no waay!

    My iphone 4s crashes too much when i download and app from store and open it its freeze or crash and restart the phone i think i am having big problem with this device i restored it to factory settings and no waay!

    I think many of us need a Defense Against the Podcasts App professor.
    Have you looked at this Apple support page?
    http://support.apple.com/kb/HT6190?viewlocale=en_US&locale=en_US

  • If your iphone 3gs just shuts down when theres something wrong with your hardware,is there any possible way to get all your pictures back?

    if your iphone 3gs just shuts down when something went wrong with your hardware is there any possible way to get all pictures or other important stuff onto itunes?

    What happened to the phone. Did it just go black? Did you try to plug it into Itunes and see if it can be seen or throw it on the charger. You can still try the reset procedure listed in http://support.apple.com/kb/ht1430 and see if the phone turns back on.
    The only way to get things back is to have backed them up ahead of time.

  • Iphone 3gs keeps rebooting often when charging on Kensington Dock n Belkin

    I recently bought a Kensington Dock and a Belkin FM transmitter *** car charger for my Iphone 3gs (OS 4). When charging on the dock the phone keeps rebooting often. It doesnt happen if I'm just charging the phone using the regular charger OR when USB connected to the computer. Can someone advise why this happens when charging the Iphone using a Kensington dock OR belkin FM transmiter *** car charger. Both accessories are suppposed to be compatible with Iphone 3gs.

    Hate to say, but if your phone has been rebooted, restored or recovered.  It sounds like a hardware issue.  Send it to the refuribish line with the rest of them.   Now i know you said you restored it.  but there are a couple other ways of doing it that might help.
    1. Reboot methods. The first thing to do is try to reboot the iPhone, which you can do by holding the top button and the home button for about ten seconds. In some cases, the iPhone is actually still on, but a bug stops the screen from displaying anything, so you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in and again try the reboot methods to see if you can get the screen to display.
    2. Restoring the iPhone. If the iPhone shows up in iTunes, but it still doesn't seem to turn on, it's definitely a display problem. When rebooting fails, you can restore the iPhone from iTunes, and this should fix whatever bugs caused the original issue. Realize that you'll have to reload your music if you restore to another software version. To restore, plug the iPhone in, go into iTunes and click the iPhone's icon on the side of the select screen. Click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
    3. Recovery mode. You can put the iPhone into recovery mode if it has a charged battery by holding down the home button before connecting it to iTunes, then continuing to hold the button until iTunes recognizes that the iPhone's in recovery mode. Recovery mode is a bare-bones way of booting the iPhone that allows you to perform a restore when you're dealing with a serious issue such as the iPhone failing to turn on or display anything on its screen.
    try one of these if you havent already.  if still nothing, its time to take it in or get a new phone. 

  • Since updating my iPhone 3GS my music will not sync. I keep getting error 13019

    Since updating my iPhone 3GS my music will not sync. I keep getting an error message 13019.. I tried everything ..

    http://support.apple.com/kb/TS2830

  • How can I keep my iPhone 4 from erasing everything when syncing to a new iTunes?

    How can I keep my iPhone 4 from erasing everything when syncing to a new iTunes?

    rajiv_c wrote:
    ...  This phone is a AT&T mobile, howver, I am using this phone without any jailbreak in India. ...
    Unlikely...
    See these discussions on that error message...
    https://discussions.apple.com/search.jspa?peopleEnabled=true&userID=&containerTy pe=&container=&spotlight=false&q=3194

Maybe you are looking for

  • Bank statement posting log

    we download from FF_6 for statement 0032, then using FF-5 to upload as statement file in another test client, but it says: Termination in statement no. 00000 of acct  ; closing record 62F missing Message no. FV151 we already choose "post immediatekly

  • How can I Deal with this 2 errors?

    I'm so desperated I can't even run the HelloWorldApp, because it has this error in the interpreter (I compiled it and Zero erros): Exception in thread "main" java.lang.NoClassDefFoundErros and in other program I have this Exception in thread "main" j

  • I have a pb with yosemite latency

    Hello, I am very disappointed by this new os version. takes hours to download and install into my mac mini . And now i can't use my external usb hard drive any more. my iphoto library package is being stored on it, and now every time i want to import

  • Time and date keep changing

    It started happening a week or so ago. Every time I boot the time is changed. I set the date from the bios but arch shows the time wrong. Also because of this I sometimes get problems during bootup because the partition looks like it was last mounted

  • Disappearing weblogic.xml deployment descriptor elements

    Using WebLogic 8.1 SP1 We have an application that we deploy with a weblogic.xml file. This file has half-a-dozen deployment descriptor elements, and for some reason I'm unaware of, several of the parameters specified by these elements are set to the