IPhone 3GS doesn't show up in iTunes 10.3.1.55

I just downloaded the new updated iTunes today.  After doing so, my iPhone 3GS doesn't show up on there or my computer. 
It shows up under devices but not on hardware (on my PC).  Is there a glitch in the new update?  I haven't had any trouble until
now.  I went through the troubleshooter and did everything it asked and still nothing.  When I first plugged in my phone after the update,
a window popped up saying something about Windows updating the driver on the device.  I thought drivers and such only came from
Apple.  Under the pc's tab Devices and Printers, I ran a troubleshooter on the phone and it also said it couldn't identify the problem.
Everything seems to work ok on the phone, but I can't add any music to the phone or download pics from the phone.  If I reset my phone,
will I lose my pics I haven't put on my pc yet?  Thanks for any help.

Don't reset your phone.  Resetting will return the phone to factory settings and you will loose everything.  Spend some time working toward a fix.
You might want to try a different USB cable.  It is possible that your cable conincedentally went bad.  I have had this problem before - even cables that will chrage the phone sometimes stop working for data purposes.

Similar Messages

  • IPhone 3GS doesn't show up in iTunes

    (Sorry for the length of this, but I want to make sure that I don't leave out anything that I've done.)
    It all started last week when I installed Starcraft 2 on my Mac mini (the new one that came out in June 2010). Starcraft 2 crashed frequently due to the nVidia driver issues in 10.6.4, so the next day I re-installed OS X from the DVD that came with my computer to rollback to 10.6.3. Starcraft 2 worked better, but that's beside the point.
    Later that day I noticed that iTunes didn't show my iPhone 3GS when it was connected (I have had zero problems with this since I got my Mac mini last month). (I'm using iTunes 9.2.1, by the way). I searched a bit, and found the instructions to Uninstall and reinstall iTunes (http://support.apple.com/kb/HT1224). I followed the instructions, and everything worked quite well.
    At this point, I thought the problem was either due to my re-install of OS X or Starcraft 2 (I'm using a USB headset, which could somehow be related).
    I was having other issues with Starcraft 2 at this point, so I decided to install Windows XP SP3 via Boot Camp. I did this, installed Starcraft 2, and played away.
    When I rebooted into OS X, again I noticed that my iPhone wasn't showing up in iTunes. I started to follow the uninstall steps again, and this time I noticed that iTunesHelper wasn't running. It wasn't running because it wasn't in the list of login items to run when my account logs in. Since I was part way through uninstalling anyway, I continued with the process and then reinstalled iTunes. Once again, iTunes saw my iPhone fine. This time I also manually added iTunesHelper to my login items (I had to right click iTunes.app, Show Package Contents, navigate to iTunesHelper.app, and drag it into the list of Login items; I did check the Hide checkbox, since I recalled it being checked during the first uninstall).
    It was a few days before I checked iTunes again (I rebooted a few times in here to play Starcraft 2 in Windows; note that I haven't ran Starcraft 2 in OS X since I installed Windows XP previously). However, once again my iPhone wasn't in iTunes.
    Since I want to sync my iPhone today, I once again follow the uninstall iTunes process. This time, after installing it and verifying that my iPhone shows up in iTunes (again, I had to manually add iTunesHelper to my login items), I immediately rebooted and connected my iPhone. It didn't show up in iTunes (which I kind of expected at this point). I verified that iTunesHelper was indeed running.
    I also tried connecting my wife's iPod touch (first generation), but it doesn't show up in iTunes either (not that I expected it to).
    I've tried changing the USB port the dock connector is connected to, but that doesn't seem to matter. I did not change the port during the last reboot attempt, so I do not think that the port itself is bad. I have it connected to one of the ports on the back of the Mac mini, not to one of the ports on my keyboard. Also, my iPhone does charge when connected to this port even if iTunes doesn't recognize it.
    At this point it sounds like the iTunes 9.2.1 installer doesn't do something that is required for the iPhone to be recognized by iTunes after a reboot, even though it sets things up properly right after installation. Based on the uninstall instructions, I compared the iTunes related files on my Mac with my wife's (a MacBook from early 2008, if that matters), and everything seems to be in place.
    I've seen quite a few other posts here regarding issues with iPhones (and iPod touches) not showing up in iTunes, so apparently this is a common issue, but none of them seemed to help my problem.
    Do you have any ideas of anything else I can try?
    Thank you very much!

    I think my problem is fixed now.
    For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
    A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
    I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
    So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

  • Iphone 3gs is not showing up in itunes

    My iPhone 3GS is not showing up in the latest  version of iTunes. Any suggestions?

    update: My 3gs pulled up an error in itunes.

  • How do I delete a movie off my iPhone that doesn't show up in iTunes?

    I purchased this movie on iTunes at least 3 years ago, and both my brother and I recall deleting it. It doesn't show up in my iTunes (therefore I can't sync it on or off), nor my brother's. And I updated my iPhone 4s to iOS 7 a couple of days ago, and I just realised now that I have this movie on my phone, of which no one knows where it has come from. how do I delete it and where would it have come from if it's not on my computer?
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    .  Another strange thing is that in ITunes "Photos" at the bottom where you see the colored visuals of what applications are using space "Other" consumes more than half my space.
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  • IPhone 3GS won't show up in iTunes

    Today, I upgraded my iPhone 3GS to the golden master version of the developer preview of iOS 4.3. After I updated, I opened iTunes (10.2.1), but it wouldn't show up, no matter how many times I unplugged it and plugged it back in. My first-gen iPad (also running the golden master of 4.3) wouldn't work either. I don't know what to do.
    Message was edited by: Swery

    We Don't Talk about jailbreaking here.
    Sorry
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    If Someone Helped You, Click
    "This Helped Me"
    If Someone Solved Your Question, Click
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  • My iphone 5s doesn't show in my itunes

    hi
    my iphone 5s isnt showing my device in itunes and i have checked all my settings even tried what the internet tells me.

    Hello there, sammyh186.
    The following Knowledge Base article offer up some great steps for troubleshooting your issue, depending on which operating system you are using:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    or
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Installed 8.2.1 - Now iPhone doesn't show up in iTunes

    I just installed iTunes 8.2.1 on my MacBook Pro (10.4.1), and now my iPhone (2.2.1) doesn't show up in iTunes.
    The troubleshooter says to reinstall iTunes (I've already rebooted the phone and the computer to no avail), but that seems risky. I don't want to lose my library. Any other suggestions?

    Hi Cyndi
    I have been fearing what you said about USB 1.0 since I got my first gen iPhone two years ago. I have an older Powerbook G4 that has one USB 1.0 port. When I got my first gen iPhone I never had any problems downloading or syncing with USB 1.0, but then the news of that first big update came along. People were having problems and some of them were being blamed on folks using USB 1.0 when the specs said USB 2.0 was required. So I went online and bought a USB 2.0 card to go into my Powerbook's PCMCIA slot and all was fine. But I still used USB 1.0 from time to tiem and it still worked OK. Slower, but OK.
    I've just updated iTunes to 8.2.1 and I tried my USB 1.0 port and knock on wood my 3GS synced just fine. Odd. ?????
    If you have a PCMCIA slot on your computer, try going to www.macsales.com for a USB 2.0 card.

  • My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes

    My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes. I have no idea what to do and nothing is working!
    And the other night while i was trying to sync my phone, it was working until "Error message (-50)" started coming up every time i tried to sync or update my phone's software through itunes on my computer. eventually, itunes quit and i unplugged my phone and updated it wirelessly. i have no idea why any of this is happenings. Itunes is still acting weird for me too.

    Error -50 is generally associated with firewalls or anti-virus software as described here:
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  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

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    Hi ChristianHelpplz,
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    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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  • TS1286 At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found"  My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?

    At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found"  My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?

    I think my problem is fixed now.
    For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
    A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
    I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
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  • Why my iphone 3gs doesn't appears in windows bou not in itunes..??

    why my iphone 3gs doesn't appears in windows bou not in itunes..??
    That damage happen, before i upgrade my iphone.. After back up proses, the iphone can't appears in my itunes...
    please help meee...

    Sounds like your iPhone is locked to your home carrier.
    See if they offer unlocking and if you qualify. Otherwise,
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    phone for your month in Argentina.

  • I'm trying to restore my iPhone, but every time I plug my phone into my computer it doesn't show up in iTunes. Someone please help?!??

    I'm trying to restore my iPhone, but every time I plug it in to my computer it doesn't show up in iTunes. Someone please help?!?!

    Hey nataliexcupcakes,
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  • My ipod touch wont turn on!! i have tried EVERYTHING!!! rebooting , trying to put it in DFU mode , pressing volume , power and home buttons , charging it but nothing works!it doesn't show up in itunes. my warranty is expired. what to do please help!

    MY ipod touch 5 wont turn on. i tried holding the power and home button together to reboot but didnt work. i tried pressing only the home or power button but no response . it doesn't show up in itunes. i tried keeping i in charge but it doent even show the charging icon! it does not show the no battery icon either. i tried leaving it with no disturbance for a few hours but still no luck . it has no response . My 1 year warranty is already expired. is my ipod officially and completely DEAD????

    See if you missed anything here
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free. No warranty required
      Apple Retail Store - Genius Bar                              

  • Camera Roll on iphone 4S doesn't show up on ipad2

    Camera Roll on iphone 4S doesn't show up on ipad2, I have icloud on on both devices, in settings have icloud sharing turned on. Ther is no sync command. Oh, do I have to go through itunes to accomplish this? I thought that if it was turned on on both devices, any photo on one would automatically be available on the other and vice versa. What am I missing?

    The camera roll doesnt sync with anything.
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  • My ipad1 doesn't show up in iTunes when I hook it up to mac

    My ipad first generation doesn't show up when I hook it up to my macbook pro.  I hook it up via usb.  It doesn't show up in itunes.  Sometimes I get an error message stating that the iphone can't get used in itunes there has been an error.  I have rebooted, I have tried to reboot my ipad while hooked up and I have tried to reset settings on my ipad.
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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
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