Iphone 3GS Email issue

I just purchased an Iphone 3GS (previous owner of 3G)
Had email setup through Push with my works Exchange server with out any problems.
Now, every so often I try to send an email with an attachment(or forward it)it gets stuck in my out box and won't send.
I have full signal!
Error: "Cannot Send Mail" An Error occurred while delivering your this message.
Ever since I have upgraded to 3GS I have been having issues sending email.
There are a few other people in the office experiencing the same problem with their 3gs, and all of the people with 3g are still not having any problems.
None of the settings at my job have changed at all.
Any help would be nice.

*Large Email and Attachment Test Results:*
I Sent a Voice Recording 1687 KB
In a little over a minute by bouncing in and out of EMail Folders, also periodically I would Press the Fetch Control the file was Sent at
12:52 AM Received at 12:53:56 AM
Sent from my iPhone 3GS
On Sep 24, 2009, at 12:39 AM,
Sent Multiple pictures (3), email size 484 KB. Process Below Select
photos from Camera Roll, by first pressing the File Action Control
Then select 1, 2, 3 then chose Share, email
Next I went to Mail, in the Outbox, or Inbox, then error message
saying Cannot Send Mai An error occurred while delivering this message
Now Go Back to Top Mail Folder Tree
Scroll Down to Sent Folder Tap, Status should show Connect...then
Sending 0-------------0
Observation:
+Many times at this stage, is where the Email with Attachment+
+Successfully Sends.+
At times for Larger Files over 500 KB, I have, had to go into other
folders, and back out and into Sent, I did receive the error again
repeated steps above and it went.
Patience ultimately pays off here.
Sent from my iPhone 3GS
This iPhone 3GS Email was Sent (Put in the Outbox at 3:53 PM.
To confirm the ability to still send email I sent another email at 4:44 PM, no attachment went through and was confirmed received by the recipient at 4:44 PM. Email continues to send, and receive bypassing the stuck larger email in the Outbox.
This Photo is 2.25 MB, all the while when asked to Fetch you will receive the Error on your iPhone saying Cannot Send Mail An error occurred while delivering this message. Though this documentation event is regarding a 2.25 MB file this happens as low as 81 KB, and I believe even smaller sizes. There have still been times when sending files up to 200 + KB that have gone through with little or no delay.
I tested this during an Apple iCare Support session and naturally the email with attachment happened to go through during the Support Phone call.
Checking the size of the attachments they probably weren't the best examples to test with, 55 KB, and 220 KB.
Going into Sent Box...Seems to be an accelerator for the Checking Mail...It also seems to have a positive impact on the sending of EMails with Attachments...I just discovered this but hope this will be valid.

Similar Messages

Infuritated with iphone 3gs recognition issue

For the past month I've been trying to resolve an issue with an iphone 3gs running OS 4.3.4. This phone is not detected by any pc/laptop or itunes. This issue is heavily reported everywhere with a multitude of apparent solutions, I swear to god I've tried everything multiple times except doing a factory reset which i'll be damned if I do.
Now this iphone used to connect/sync fine all the time without issue, we didn't update or sync it with the laptop for about a month and during that period obtained an ipad 2. We set up the ipad 2 on the same itunes account without issue. Later I finally went to update to iOS 5 on the iphone 3gs. This is when I first detected the issue. The phone was no longer being recognized at all. It doesn't show up in my computer, itunes doesn't detect it, it doesn't pop up in the device manager when connected and even the camera isn't recognized.
As I stated, I've tried everything except factory reset.
I've tried;
1) Changing cables- the official one that came with it, one with iphone 4s, ipad 2 cable, spare cable, 3rd party short cable, 3rd party long cable. No difference. none of these cablesd allow the phone to be detected, none of the phones allow the iphone to pick up a charge from a usb connection EXCEPT the 3rd party black one.
2) Using all above cables on 2 different laptops, 3 different pcs. Exactly the same as above.
3) Everything on this page http://support.apple.com/kb/TS1538
- Apple Mobile Device Support is installed
- Have restarted the apple mobile device support service several times
4) Itunes is completely up-to-date I have reinstalled itunes about 5 times now, i'll be loathed to do it again. I've repaired, I've followed guides to completely remove all traces of itunes/quicktime/apple including from registry, and then reinstalled.
5) I've entered revovery mode and tried everything listed here http://support.apple.com/kb/ts1538
6) I've disabled and removed any potential 3rd party software including anti-virus.
7) I've tried removing potentially erroneous pictures created by apps or obtained by means other than directly from the iphones camera.
8) Tried removing lock on phone
9) Tried taking pictures on phone to bring camera up on windows.
10) Carefully and thoroughly cleared and cleaned the inner contacted for the usb connection cable on the phone.
11) Updated all intel based drivers (usb/motherboard) and reinstalled them.
NOTHING is working.
The itunes account for the phone is installed on a windows vista pc, as stated earlier it used to always work without issue. I can't see how the issue wis with the laptop as it is not recognized in the same manor on other devices.
There are 2 or 3 things that could be potentially causing the issue. My main thought is something to do with the install of the ipad 2. The ipad 2, on the same laptop, IS recognized, by both the laptop and itunes, in other words, there are absolutely no issues with the ipad 2 which the iphone 3gs has.
If I connect say my iphone 4 to the laptop (or any other device) it IS recognized. In other words every other apple device, be it iphone, itouch or ipad works with every laptop/pc i have except the iphone 3gs.
To clarify, the iphone 3gs is working absolutely fine on it's own, it just isn't being detected by anything. The iphone 3gs charges absolutely fine on a official apple power cable with plug.
My phone has never been and is NOT jailbroken.
There are some slight discrepencies to information in this article http://support.apple.com/kb/TS1538 pertaining to the Apple mobile device USB driver.
With the iphone 3gs, as mentioned, when connected, it does not appear in the device manager. All my other apple devices do appear. For example the ipad 2 and the iphone 4, however, slightly differently as described in the article. The apple mobile device usb driver appears not under "Universal Serial Bus Controller" but under "Portable device". When the iphone 3gs is connected "Portable device" isn't even listed (as the phone is not recognized).
Ive tried connected the iphone 4 on one cable then the 3gs on another but only the iphone 4 is detected on the pc/itunes still.
All I stated it as a potential issue I don't truly believe the installation of the ipad 2 is the reason as other devices work fine.
Another possiblilty is to do with the picture issue, this has been reported alot around the web and is by far the most bizarre issue. If this was indeed the porblem I'd be beyond infuritated, consider the phone has thousands of pictures from a multitude of origins, be it the camera, bluetooth, emailed, downloaded, another camera app, an editing app. Bare in mind this is over a number of yeears and has not caused issues, then suddenly, it is. And the solution, delete the pictures that didn't come directly from the camera, i don't even need to state how nigh on impossible that is, for myself, i'd have to delete every single picture to ensure I got them all. The problem there? As is the major problem? As is the reason I can't just factory reset? The phone hasn't been backed up in a long period of time, I'd be losing far too much. The bottom line, this absolutely should not be happening and there has to be a simple yet not obvious fix for this.
The final possiblity? The usb port on the phone is faulty? Now bare in mind it gets a charge from being plugged into a socket (non-usb) and also gets a usb charge from a single 3rd party cable? Could this really be the issue? Would it make sense a charge is possible but not detection? It's definately not the cable, so that would leave the physical port on the phone? As i stated earlier I've cleaned this properly and ensured there's no signs of physical damage. The phone is obviously no logner under warranty and I honestly don't beleive it's damaged to the extent it won't be recognized.
I've probably missed a fair few things out i've tried to resolve this, but this is lengthy enough for now. Any suggestions greatly appreciated. I would love to resolve this without having to attempt a factory reset or delete all the photos. If there was a way to mass send every photo at once via email or bluetooth I'd try that then delete them, is there? I mean i do NOT want to be doing this one at a time. I really need to get the phone detected so i can backup my phone and (if then possible) transfer the data to my new iphone 4s (in the post!).
I love apple but this issue is quite disgusting and it's very apparent and widespread, there's just too many possibilities to it and unfortunately all the above don't seem to be helping.
Thanks for reading!

It COULD be the photos; the Camera Roll was never intended to be permanent storage; it is for temporary photo storage until the photos can be transferred to a computer, just like you would do with any other digital camera. However, the problems that you have read about with corrupt images only prevents the Camera Roll from being accessible on the computer, it does not interfere with syncing.
It could also easily be a hardware issue with the phone. I consider this the most likely. However, here is something desperate you can try (desperate only because it may not work; it isn't going to hurt anything): Open a Windows command line with Administrator privileges, and type:
netsh winsock reset
For your photos, you have a couple of options.
Dropbox (www.dropbox.com) - Open a free Dropbox account on your computer, install the free Dropbox app, then copy the Camera Roll photos to the Dropbox Photos folder. They will appear in the dropbox folder on your computer as if by magic.
Picasa (picasa.google.com) - Open a free Picasa account. Purchase the MyPics app for the iPhone (not free, but inexpensive), and upload all of your photos to Picasa using MyPics
There are other apps with similar functionality, but these are the easiest to use.

IPhone 3GS Battery Issue

Hi there.
My iPhone 3GS is cutting out after 10-15 mins when making a phone call showing the battery logo red and then re-booting when the battery is full, when it re-boots the battery is fine. The iPhone currently has ios 5.1, is it to do with that or something else?
Many thanks, Lewis

Sounds like you could have a corrupt app that isn't properly shut down after you hit the home button...
A couple things to try...
Hard reset - Hold sleep/wake and home down at same time until you see the white Apple symbol...then release both and allow for reboot.
Restore - in order to fix OS bugs...you need to choose the "set up as new iPhone" option when prompted... so since this starts clean, ensure that all contacts, calendar events, email account, notes, photos etc are backed up either in iTunes or in their background programs like Mail or iPhoto etc... Then once you have selected to restore and it wipes the phone, choosing the "set up as new iPhone" will get rid of the OS bug that could be causing the battery issue...
Of course try the cycle that I mention above first... along with the hard reset it may resolve and not require the full restore....

IPhone 3GS & iOS4 Issue

Since updating to iOS4, I've noticed that when listening to the iPod app I'm unable to load new updates into other apps, they just time out. Examples:
- Mail & Messages apps cannot send/receive messages
- Safari cannot open any web page
- 3rd party apps (Weather Channel, for instance) time out or I receive "Cannot connect to server" message
Once I stop the iPod app everything loads quickly. This happens on WiFi or 3G. I've already done a clean restore (not from backup), but I still have the same problem.
Another related issue is that occasionally when using the iPod app, if another app interrupts (a phone call, say) the iPod pauses (as it should) but then doesn't restart once the other process is completed (ending of phone call). I have to restart the iPod app to return to what I was listening to before.

Here's the issue I am having, along with a "solution" or at least what I've figured out. The main issue is that iPhone 4 is not getting mail appropriately from the GMAIL Exchange server.
- iPhone 3GS running iOS4 works fine.
- iPhone 4 has a problem reading mail from GMAIL Exchange server
Settings for both are exactly the same:
EMAIL: myemail
SERVER: m.google.com
DOMAIN:
USERNAME: [email protected]
PASSWORD: mypassword
USE SSL: on
With this setup, my iPhone 4 seems to get Push notifications OK, but fails when trying to get mail via normal sync (i.e. when you go browse the inbox). It will sit there "Checking for Mail" until it comes up with an error contacting server. Having tried all the other listed solutions (i.e. drop and re-add acct, reboot phone, toggle SSL, use 3G only, etc.) I had no results, so I played with it until I got a solution.
THIS IS WHAT I FOUND:
I can get the mail sync to work perfectly if I change my username from [email protected] to just myusername (delete the '@gmail.com'), but then I can't send email out. Switching back to the full [email protected] fixes sending emails but breaks the normal email fetching, so I suspect there is a bug in the iOS mail software that's appending an '@gmail.com' or stripping it depending on what you're trying to do, but these two should be consistent to avoid this problem... we need a FIX!

HT4623 Iphone 3gs tech issues.

I have an Iphone 3gs and I am having messaging issues. I can't picture text at all. Cant send or recieve. Can't print from my phone. My daughter has a Ipad and she can print from her Ipad. Also I can't send multiple people when sending one message.
To start from the begining I bought this phone and am using Straigt Talk service but it is an AT&T phone. I have an at&t compatible sim card. When I got this from someone they said that if I have the phone unlocked my phone will be able to use the text messaging. I have done this and it still doesn't work. Also this information was the same when I asked Apple at my local store.

StraightTalk is not a supported GSM carrier. Contact them for help setting things up for MMS messaging. (group text messages go out as MMS messages, not SMS messages).

Iphone 3gs emails send but won't receive

I have an iphone 3gs. The tech guy at work gave me the settings to set my email up on a pop server. It sent my test email but it does not receive any emails. The error on my desktop computer email was:
The following recipient(s) could not be reached:
...............com on 1/22/2010 3:55 PM
No route was found for the recipient server. Please contact your system administrator.
The settings are the same for incoming and outgoing mail and I double checked it all. Any ideas?

The likely explanation is that the settings you used for your POP (receiving) server are wrong.
The settings are the same for incoming and outgoing mail and I double checked it all. Any ideas?
The correct settings for the POP server are often different from the SMTP (sending) server.

Iphone 3gs email questions

Hi all,
I have an an iphone 3gs on Orange. My Internet provider is TalkTalk and I have a purchased private email address via names.co.uk
I have set up the email address successfully I believe. But it appears that I can only send and receive emails at home?
I can receive emails via mobile networks but not send ???
Is this because of talk talk ... and do I need to configure an additional outgoing mail server.
ALso ... I ve come via blackberry so fond of push email. I bought my wife an iphone3gs. She has configured a hotmail email, and for some reason, it seems that she gets alerted every time she has an email. where as I have to manually press the mail icon before I can check to see if I have mail. How I can I change this? or is this because I am using a purchased email address name???
Thank you in advance for your technical cures. Please keep them idiot proof thank you so much.
Best
Jon Smith

EChavez530 wrote:
I have someone that wants to purchase my iPhone 3GS so I could put the money towards my new phone. If I do sell my phone during the time I wont have an iPhone period, will I be able to keep my data plan an a different phone? Even it's not a smart phone? And when I do get the iPhone 4 what must I do to transfer my plan to that phone?
You can put your 3G S sim card in another ATT phone and it will automatically become your present number. Therefore, you can sell your present phone anytime you want. Just don't include the sim card with it. When you get your new phone (if you haven't done anything about requesting one of the new data plans), you should automatically get the same unlimited plan.
The unlimited data plan is nice, but unless ATT changes their minds and allows tethering with the unlimited plan, I think it's of questionable value UNLESS you spend a LOT of time streaming video (read mlb.com or youtube) on a daily basis or streaming music (read pandora.com or sirius).
For the present, I'm keeping my unlimited plan, but over the last 6 months, I'm only averaging about 1.5GB monthly. And that's mostly because I steam the Sirius App about 45-60 minutes daily while I'm walking. I would lean toward going with the 2GB plan IF ATT would kick up the monthly limit to say 5GB for tethering. I don't see myself doing a lot of tethering, but the 2GB would not cut the mustard for me unless I were to give up my Sirius App.

IPhone 3gs Email accounts duplicated on my iPhone

I just joined iCloud and have 2 iPhone 3gs users sharing the same iTunes and iCloud account. Inexplicably the 3 Yahoo! email accounts I had set up on my iPhone prior to joining iCloud are now showing up twice on my phone (so if I have 3 emails in one account it actually shows 6 emails unread). How do I fix this without screwing up my email accounts?
P.S. - If someone could respond in layman's terms it would help tremendously.

I have the same problem with all of my email accounts on my iphone 4S. But it's not the phone, it's something to do with iCloud. I hope someone can answer this question because it's really annoying. I've already removed one of my accounts from the iphone and look online. I'm considering doing the same with my other email addresses.

Iphone 3gs iPod issue

When I performed the update to the newest software, for some reason now almost every song on my iPod on my iPhone 3gs is on there twice. May be a simple fix, but IDK didn't happen until the update

Hi, I was having the same issue while updating with iTunes, the fix is to add your device to the "portal" with XCode. No need to have the new Xcode 4.5.
quick how-to:
1- In Xcode, go to Organizer->Devices
2- Xcode will ask you to add this device to the "Portal"
3- Wait until "The version of iOS on “Catarino’s iPad” does not match any of the versions of iOS supported for development with this installation of the iOS SDK. Please restore the device to a version of the OS listed below, or update to the latest version of the iOS SDK; which is available here." message appears.
4- go back to your iPad and proceed with activation.
5 - done.
hope it helps.

IPhone 3GS email notification

So I have an iPhone 3GS that I got about a month or so ago. I have a mobile me account for my email, which updates to the iphone automatically. Everything used to work fine, but ever since the iphone software update to the 4.0, Ive been having the problem that I will get a notification of new mail (the sound and icon on the main iphone screen) but no mail will show up at that time in my inbox.
Sometimes, when I go into the mail app, there will be the indication of new mail, both next to the inbox label and also when I go into the inbox at the top, but the actual mail will not show up, sometimes for a few hours and sometimes for a day. the mobil me also updates to my imac at home.
The iPhone update to 4.01 didnt help at all.

Hi there. I have had this exact problems during the whole day. My mail app crashes after 3-5 seconds. I have tried resetting, force quit, restarting etc. with no luck. But I have now solved my iPhone´s behaviour. I have Mobile Me mail and I got a "non dilevery report" in my inbox this morning. After manually deleting that specific mail from my iMac, the iPhone now work as it should. Mail app work fine. To check this; I put the "non delivery" mail back from thrash folder into inbox (from iMac). Then iPhone mailapp starts to crash again, and when I again deleted the mail from my iMac then iPhone mail stopped crashing and now works great. I have no idea why, but it solved my problem. Hope this help!
I have pushmail enabled by the way.

Iphone 3Gs Backup issues - "Unknown" time stamp 01/01/2001 01:00

Since updating to iTunes 9.2 for windows my phone will not back up or sync. I deleted the old backups thinking this was the problem. Now all I get after the backup running for 20 hours straight is an "Unknown" backup time stamped 01/01/2002 01:00.

If you have an iPhone 3G, then you cannot have upgraded it to iOS 6 unless you hacked the iPhone. Did you do so, or do you really have an iPhone 3GS?

Iphone 3GS syncing issues with Blueant Supertooth 3

Anyone having troubles syncing contacts to the ST3? My old iphone 3G (running the OS beofore 3.0) worked great, but with the new Iphone 3GS I'm gettting a "phone not supported" error from the bluetooth unit.
your thoughts...

Unlikley it's Windows 7. Maybe delete the iPod photo cache?... http://support.apple.com/kb/TS1314

IPhone 3gs activation issue - Belgium Mobistar

So here is my situation. I got an iPhone 3GS about 2 years ago from someone who got it from Belgium. The iPhone was supposed to be carrier unlocked and thats what they say on Apple's site. http://support.apple.com/kb/HT1937
Now I had been using it and was working fine (it had the hacks in it though) and then last month I took it to the Apple store and asked for a battery replacement. Instead they gave me a refurbished one with the same settings.
The phone couldn't be activated since I didn't have the carriers sim. So used the *other* way to activate it and it ran fine on T-Mobile. But after a week the battery died and I restarted it and since then it keeps giving me "No Service".
I don't want to hack my phone but I don't have access to a sim from the belgium mobistar carrier. Is there any way I can get this phone to work?
How can I really know which carrier the phone is tied to, since there are two in Belgium and the woman at Apple support says its AT&T (bizare)
Also even if I somehow get hold of a Mobistar sim, will the phone activate even if Mobistar network isn't available where I am?
Really in a bad fix, appreciate any help you guys can give.
Thanks,
-Aamir

I understand the jailbreaking part. But I still don't think it's locked to AT&T. The phone could originally have been an AT&T phone before getting refurbished cause the guy at the genius bar told me that he locked it to the same carrier as my previous phone. Also said Belgium somewhere in the apple support section when I put in my phone's serial number, can't remember exactly where.
So second part of my question, if I get hold of a sim from the carrier, can I activate my phone even without network coverage for that carrier or do I need a connection to get it working for the first time?
Thanks.

IPhone 3GS syncing issues.

Are there any known incompatabilities between iPhone IOS 4.3.5 and iTunes 10.5.2.11? Even after a restore, the sync is stuck near the beginning. This prevents any updates to IOS 5 on an iPhone 3GS.

You could do that, or just completely reset your phone and re-sync everything. You may have a corrupted file somewhere that is causing the back-up to take so long. When I had the problem, it went away when I deleted the news reader apps. I think the apps where causing the problem because I could read the news articles offline, so they were being cached and all that content was being backed up every time as well. If you have any app like that where you can use it without a cell signal, it could be that.

Itunes and Iphone 3gs syncing issues

I have tried to sync my Iphone 3gs (3.1.3) and Itunes (9.1.1.11) a couple of times. It has been about 2 1/2 hours into each sync and it appears to get stuck, or atleast very slow, not even a 1/3 of the way. Any help is appreciated.
Thanks,
Justin

You could do that, or just completely reset your phone and re-sync everything. You may have a corrupted file somewhere that is causing the back-up to take so long. When I had the problem, it went away when I deleted the news reader apps. I think the apps where causing the problem because I could read the news articles offline, so they were being cached and all that content was being backed up every time as well. If you have any app like that where you can use it without a cell signal, it could be that.

Iphone 3GS Email issue

Similar Messages

Maybe you are looking for