IPhone 3GS - Facebook Update, now stuck at Apple Logo

Hi Everyone,
My friend was just downloading a facebook update whenever her phone was frozen halfway through downloading - also when she tapped the icon it wouldn't pause. I advised doing a hard reset - and it's now stuck on the Apple Logo.
I see a lot of other people having the same issue with facebook, however my friends situation is slightly different. Her laptop HDD failed last week, and her laptop is in for repair - she has no access to iTunes and more importantly, no backup of her phone. Can anyone suggest a way to resolve this without losing data? I can get her access to iTunes but it's the data I'm more concerned about.
Thanks!

I had the exact same issue. Restarted iPhone (3gs). My pc was replaced last week and although I've installed iTunes, I did not (stupidly) do a backup. Phone has sat all night and won't come back up. Charging now... Is there any resolution besides just hoping it will come back on?
One thing... I do have a copy of the drive from my old machine. I made a clone prior to shipping off the old laptop so I can access the drive. Are there files there (from my phone backup) that I could transfer to my new machine to recover the data from the iPhone? I could go buy a new 4 today and do a restore if the files can provide the answer.
Freakin' facebook...

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