IPhone 3GS freezes during Backup

Hi,
I have read the threads but still don't see the solution to the problem I am having.
I cannot backup my iPhone. Itunes runs a backup when I sync my iPhone and I usually cancel out because it takes forever. I have let backup run 12 hours and still it wasn't even near complete. Now, to get the OS4, it won't let me upgrade w/o a backup.
Any suggestions?

Brian, thank you so much for this useful detailed post. You have no idea how much I've searched for days for a complete answer and a fix for this exact same problem. I was about to give up and do a total restore! You rock!!!
Steven

Similar Messages

  • Downloading new operating system iPhone 3gs freezes during restore

    downloading new operating system iPhone 3gs freezes during restore

    I was only able to restore the phone after booting into Windows and using the Windows version of iTunes. Kinda pathetic.

  • Iphone 3gs freezes constantly

    My Iphone 3gs freezes constantly and does not respond to resetting. Will start working again after being left for long periods of time frozen then the cycle repeats itself. What is wrong with it and what should I do? Please help?

    I don't know if restoring as a new phone will fix it, but you have nothing to lose. You can restore as a new phone, check it out, then restore your backup later (as long as you don't sync the restored phone).

  • My 4th gen ipod won't backup after it froze during a software update to 4.3.5. I had to cancel the backup at the start of the update and now it won't let me backup to my computer, freezes during backup or says my backup is corrupted.

    I pressed 'X' during a backup after it froze during an update to software 4.3.5 and now it won't let me backup on my computer. Does anyone have any ideas? It either freezes during backup or says my 'backup is corrupted' or 'I cannot backup on my computer'. I have had to abort quite a few attempted backups since the initial problem, which I think has made it worse. I have already tried restoring my ipod, deleting the aborted backup from my preferences/devices in itunes and deleting it from my user/appdata/etc on my PC hard drive. Any ideas what to try next?

    After hours of frustration I eventually decided to restore. I lost my apps, but i didn't have many and was able to reinstall them for free. During the restore it updated my ipod to the latest software 4.3.5, which i think may have caused the initial problem, but the backup issue remains. Sometimes it stops me from syncing and other times it allows me to skip the backup, but still says that i can't backup on my computer. I'm worried that it has done something to my computer as it took me six hours to do a Bullguard scan, which only normally takes about an hour. The scan didn't come up with any viruses, but it stalled at system32 for ages. The only other thing that i can think of is that a demo CD I uploaded may have caused a problem. iTunes couldn't find a track listing for it but gave me a few different options. i thought I had to choose one to continue, so did that then changed the track details to the correct tracks. I'm now worried that may have introduced an issue or caused a glitch in iTunes. How paranoid am I sounding?  

  • HT4623 My iphone 4s freezed during IOS 6.0 update

    My iphone has freeze during IOS 6.0 update.

    Is it frozen or does it display the 'connect to itunes' screen? if that's the case, you need to restore it through a computer with itunes on it

  • I had to restore an iPhone 3GS, but the backup has a password that i did not put.  What should i do?

    I had to restore an iPhone 3GS, but the backup has a password that i did not put.  What should i do?

    If you have a corporate Exchange account set up on the phone, the administrators can requre encrypted backups. Try the password for your Exchange account.

  • Iphone 3GS freezes when tried to open emmailed photo taken on the iPhone

    Emailed photo taken on iPhone 3GS freezes when try to open the email.  suggestions?

    do a reset, hold down the home/power button together unitl you see the apple logo and then release.  wait for you phone to boot back up.

  • IPhone 3GS Freezing

    So after an hour and a half on the phone with AT&Ts tech support/ trouble shooters, my Iphone 3GS is still freezing during phone calls, and you cannot end a call!! Also while on the phone when I try to play my apps, my phone freezes and will automatically restart itself!! After all the problems from this phone we finally got connected to APPLE, who told us the phone would not be replaced, even though it IS under warranty!! So I am now reallt aggravated, and am probably going to be switching to a HTC Inspire 4G!! at least they also have an adobe flash player!!

    So Apple told you on the phone that even though your iPhone is in warranty they refuse to honor the warranty. Is that the words they used? Or did they say to send it in or take it to an Apple Store for diagnosis?

  • IPhone 3GS freezes after 4.3 upgrade

    2 days ago I upgraded my iPhone 3GS (factory unlocked) from 4.2.1 to 4.3. After this upgrade, the iPhone freezes and crashes constantly. Sometimes when typing the lock code, when starting any given app, when touching any button, everytime within one minute after restoring. When the phone is working, it gets no network (just WLAN). Provider is Vodafone.
    After each crash, a full restore is required (which takes a lot of time), just to work for another minute or so. Using a different SIM card from O2 helps by not crashing, but all 3rd party apps do not work.
    Going back to 4.2.1 did not work at all (tried all options), going back to 4.1 did not give me access to my backup.
    This situation is a nightmare if you rely on your phone. And it seams I am not the only one having this issue. Just search for "iOS 4.3 3GS crash Vodafone".
    When can I expect a patch of iOS 4.3 ?
    Dirk

    I am having the same issues with my 3gs. It is constantly crashing whenever i run any apps for more than 3 to 5 minutes. I have reinstalled and backed up everything but it is still having issues.

  • ITunes is locking up during sync of iphone and ipad during backup

    When I try to sync either my iPad or my iPhone 3GS, iTunes is locking up during the backup stage of the sync.  This started two days ago.

    Thanks whatheck, that worked!  I confirm that my antivirus (ESET Smart Security) was interfeering:
    I disabled ESET and synched - it worked!
    Then I also backed it up manually, and that worked also (30 seconds).
    Then I re-enabled Eset and backed up again... it still worked...
    BUT then I Synched again, and it failed!  Had to kill iTunes and the applemobiledeviceservice with taskmgr.
    So I turned off realtime file system protection in Eset, and after restarting iTunes (with 3gs still connected), Itunes said "Verifying PaulW's iPhone" for a couple minutes. 
    - Then it synched fine (couple minutes at most - got a new podcast). 
    - Then I backed up again manually which worked (10 seconds!).
    - Then I synched again, no problem.
    Note that AppleMobileDeviceService.exe is still using 50% cpu when sitting there doing nothing, even with iphone not connected.  Have to kill it manually (in task manager - processes) or cpu fan runs constantly.
    FYI: my ESET is a couple weeks out of date (subscription expired) will have to update it...

  • IPhone 3GS freezes very often

    Hi,
    I have a pretty new iPhone 3GS (since early january)
    I use it with the 3.1.3 OS
    The problem I have with it is that it often freezes with the little loading circle in the middle(like the one in the middle of the page here http://www.unwiredview.com/wp-content/uploads/2008/11/google-mobile-app-for-ipho ne-with-voice.jpg ). It happens when I'm using Calendar, facebook application, iPod application or even when I slide my home page from one screen to another. In other words, it only freezes when I'm touching the screen somehow.
    I tried several times to restore it to fabric settings in iTunes using the Restore button, and it still happens after a little while (around one day later)
    I'm a simple guy so I don't do really sophisticated things on my iphone: I only use it to make call, listen to songs and youtube/safari/facebook so I guess that isn't the problem.
    Recently. I restored it again (for the 2758357285 times) and after few hours, I can't even open my iPod application. when i click on it, it shows a little the black background of the iPod, but then comes back immediately to the home screen.
    My iphone capacities are getting lower and lower.
    Can someone tell me how to resolve this problem?

    Okay MAJOR resync problem !
    You need to do a complete restore to factory settings and restore from backup - that 12Gb of Other is all corrupted files and data.
    First backup the phone with iTunes and make sure your backup completes.
    The do this http://support.apple.com/kb/HT1414
    You'll be fine.

  • Iphone 3gs freezes and reboots itself every now and then

    Hi, I have an iPhone 3GS with latest firmware 5.0.1 and sometimes it just freezes and reboots itself. I tried to restore it as new, from backup, I upgraded firmwares but still every now and then it just reboots itself. Often when I start the phone in the morning it reboots several times in a row. Are the latest firmwares buggy or what? Please help!

    I found solution on this forum.  He said the problem solved by reset all setting -> as new phone.  (Don't worry, data is preserved).  This works for me so far.. keep my finger cross.

  • IPhone 3GS froze during iOS 5.1.1 update - how do I get out of recovery mode without having to restore?

    So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours.  I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode.  From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
    Is there a way to get out of recovery mode without having to restore?
    Thanks!

    I came across this post as my iPhone 3Gs had gone into recovery mode on its own accord.   I had hundreds of photos unsaved and was gutted when I saw this post, I felt even worse as it was not the information (gdgmacguy) I wanted to read.
    Unfortunately, the above post is simply wrong! A system cannot destroy information in a blink of an eye.   If it were that easy, the forensic teams across the world would have a hard time.  A criminal could simply force a phone into recovery to remove all the data.  Please!
    I managed not only to take the phone out of recovery mode but also, salvaged all the data held on it.  
    To be fair, I am a little annoyed at Apple for not offering a salvage option on the device for such a situation.  And it may be that they will not like me sharing this information, in which case I believe this view to be morally wrong because photos are so important.  We all make mistakes, in terms of forgetting to backup from time to time.
    What I used was the Redsn0w software, running as an administrator in XP compatibility mode.  In the ‘Extras’ section it as a Recovery Fix option.  It simply runs some software that takes the device out of recovery mode.  I had to run it twice for some reason but the second time (out of desperation) worked a treat.  The phone is now exactly as it was before it went into recovery mode.  More to the point, it allowed me to backup all the photos and videos that I had failed to do before hand.  And let’s face it, photos and videos are usually the most valuable stuff we keep on our phones. 
    I hope this help anyone in the same situation. I really hope someone from apple reads it and is able to convince the bosses that a recovery option is very important.  And to take note that YES it is possible to recover data on a phone stuck in recovery mode.  And more than likely it would be easier for apple, compared to other non-apple professionals. 
    Good luck.

  • Syncing to iPhone 3GS - Freezes when Photos are synced, after 1st sync

    Using iTunes 9.1.1.12 and iPhone 3GS 3.1.3.
    When syncing, the sync freezes when Photos are included to be synced. It just hangs at the end of the sync process, and never completes.
    If I don't include the Photos to be synced, it syncs fine.
    If I then choose to re-sync the Photos and delete the folder: "iPod Photo Cache"... It re-syncs fine again (and places all photos on iPhone). But if I immediately sync again, without un-checking Photos to be synced, it hangs again at the end.
    Please help.

    They are scaled down.

  • Can't restore my iPhone 3GS (w/iOS5); backup session failed.

    I'm practically at wits end, here.
    For two days I've been trying to restore my iPhone 3GS and so far, nothing. 
    The problem happened after I downloaded and updated my iPhone with iOS5.  When I tried to restore it from one of three back-ups that I had, I ran into
    that error (-50).  Managed to get passed that and tried again.  When I did, I get the message saying "iTunes could not restore the iPhone ****** because the backup session failed."
    It doesn't just do this for my most recent back up; it does this for ALL of my back-ups.  Is there any kind of fix out sure-fix for this (barring getting a new phone)?!  I think I've tried several strats that I've seen in other threads and nothing has worked.
    (btw, the comp that I'm using primarily is Windows Vista)

    *update* GOOD NEWS, EVERYONE!  Turns out that I was able to restore my phone from a back up, after two days at it!
    Unfortunately, the back up was from a year ago!  At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O

Maybe you are looking for