IPhone 3Gs - iOS4 update problem, iTunes crashed, iPhone wont update
Hello!
Yesterday, I finally decided to upgrade my iPhone 3Gs to iOS 4 from 3.1.2 after having returned to my relatives house in europe. However, during the update, I got an error from iTunes (I can't remember what it was, it had a red circle with a white X and say something "unknown" had happened) and iTunes crashed. Then when I tried to update again, iTunes told me that the iPhone was in Recovery mode and had to be restored then updated.
Well, I was pretty mad about this because iPhoto failed to copy some of my videos and photos that I did not want to loose, but I went on with it. Almost immediately, the message "Restoring iPhone Software" came up and the iPhone screen changed and the status bar on my Mac Book went to what looks like 95%. On the iPhone it looks as though its around 60%.
It had been like this for four hours, and I decided to call Apple support through skype since I am not at home in the USA, they told me that it can take up to or even more than 10 (ten!!!!) hours for it to restore!
So I left it on over night, its now been 15 hours and the iPhone is still at 60% and on my Mac Book Pro I still get the message "Restoring iPhone Software" and its still at 95%.
I have a 12 hour flight to the US in a few days, and I would like to know if there is a way to fix this. The phone was running 3.1.2 before I decided to upgrade.
I managed to fix this by connecting the iPhone to another computer, this time a PC using Windows 7 (because the only mac I have is my MacBook Pro late 2009 edition), and the iPhone restore and update worked in less then 5 min.
Also, it looks like the apple rep was mis-informed as the backup DID SAVE my photos and videos!
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replying to carnevales
I'm having a similar problem, but it says that it cannot update my ipod because I am not connected to the internet.
some folks have been having some success with that message using Kirk's technique:
Kirk1701: Re: ipod wont update - "you are not connected to the internet" -
Hello all, My iphone is giving problem its something dead or freeze, I want to update its software but itunes giving network error regardless I have a proper Internet connection.
please tell me other ways
Thanx in AdvanceHi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
am update my iphone 3gs ios4.1 to ios 6.0.1 using itunes when update comleted itunes show a message Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! pls help me pls
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
i am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.
amanAre you using Windows...?
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i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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i restore my iphone 3gs but after that iTunes show a message there is a problem with your iPhone, help me please
Yes. Talk to whoever replaced the battery. Sounds like they broke something.
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I’m using iphone 3gs ios4.1 when I leasing 3-5 songs continuously it get restarted. who can I solve this problem
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order.
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My iPhone 3GS no longer opens iTunes when connected.
My iPhone 3GS no longer opens iTunes when connected. Not since recent big update. It is ticked to open on connection.
Any pointers to a solution.
TIA
RitchI have the exact same problem. And my wife's iphone 5 also has the same problem. Anyone knows the resolution? It worked fine before we restored both phones. Thanks.
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i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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Iphone 3gs cannot sync to itunes
why my iPhone 3gs cannot sync to itunes? after i click synced, the phone seemed to sync to itunes but when it's about to complete, itunes cancelled the sync. WHYYYY? I've been having this problem since i've updated my iPhone to iO5.
Two things to try:
If you have a Windows computer open a Command window and type:
netsh winsock reset
If this doesn't fix it, or if you have a Mac, your current backup may be corrupted. Delete it by going to iTunes Preferences, Devices tab, highlight the backup and delete it.
And if this still doesn't fix it, you may have a badly corrupted backup. Delete it manually by going the the Backup folder and deleting everything in it. You can find it as follows:
Mac OS: ~Library/Application Support/MobileSync/Backup
Windows XP %AppData%\Apple Computer\MobileSync\Backup
Windows Vista and Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup -
I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate. -
Iphone 3gs not recognized by iTunes 10.3.1, Windows 7 64bit
Iphone 3gs, 4.3.2
iTunes 10.3.1
Windows 7, 64-bit
Ever since iTunes updated I am unable to sync my iphone 3gs. I have tried the following steps:
-Uninstalling all iTunes and related software (per apple support steps), restarting, reinstalling all itunes software. Did not work.
-Trying several different USB cables, did not work.
-Tried all USB ports on my computer, did not work.
-Restarting phone/computer, did not work.
-Turning off antivirus software (Avast) and firewall (ZoneAlarm), did not work.
I tried syncing with my friends computer (iTunes 10.3.1 and Windows Vista), and it worked! Unfortunately none of my music is on that computer.
Next, I came across an article and tried the advice listed (install ifunbox on pc, delete itunes.db and itunes.cdb files on Iphone). This allowed my iphone to be recognized by iTunes. It began to sync, and gave me the following error: Unable to sync because the disk is not available.
I unplugged the phone and plugged it back in, it began to sync again. This time it went through all of the aps succesfully and got about halfway throught the music portion, and then iTunes froze. I restarted both systems and this happened the last 5 or 6 times...iTunes freezes during the music sync portion.
One other interesting note...in iTunes, the space claim bar (colored bar on bottom of sync screen) shows that there should be about 5 GB of music on my iphone, however the ipod app on the iphone shows no music.
Ughh sorry for the long post I am so frustrated right now.Nope, haven't been able to fix it. I was able to get some songs to sync by 'manually managing songs' however the songs were all corrupt. They either wouldn't play, or they would start in the middle of the song, and the beginning of the song would somehow be spliced in to the middle of the song!
So frustrating. I can't get apps to sync either.
At this point I am not even going to try syncing my phone until a new iOS or iTunes comes out.
For now I have resorted to jaibreaking so that I can at least have a little fun with it
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