Iphone 3GS is stuck at backing up window when trying to update to new 4.0

Hello,
I need help...I've been trying to update both mine and my wifes iphone 3gs to the new update 4.0 for two days now...I am so fustrated. I tried unplugging and restarting the computer several time..nothing..I've tried updating the USB driver...nothing. Itunes is up to date and both phones are on verison 3.1.3. Evch time I try and update them...itunes just gets stuck at the "Backing up Iphone" stage...for hours!! Can anyone help?

I was having this problem yesterday - I tried backing up by pressing sync, and by pressing update. In both cases, the back up froze at about 15%. I even let it run overnight, and someone on one of the threads I read suggested patience, but to no avail.
What finally worked for me was updating iTunes. I suspect it won't be as simple as that for everyone, but I wanted to let you know that it worked for me! I installed the update, restarted, and then pressed sync (I wasn't updating because this was my final backup of the 3GS before I got the iphone 4). The back up took about 2 minutes - the fastest one I have ever witnessed. Best of luck to all of you still having problems.

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