Iphone 3gs is unrecoverable. Trying to sync itunes with 3g
my iphone 3gs with the most recent os (as of 8/24/11) stopped working and wasn't recoverable. I bought a 3g and when I try to restore it and then sync with my old settings in itunes, I get this message
"To restore this iPhone from this backup, you must first set up the iPhone as new and restore the software to the latest version."
It seems as though the profile I saved on itunes for my 3gs is a newer os and therefore the 3g can't accept it. Is there a way around this so that I can have my old sync back?
Thanks
Two mistakes.
1) You don't need to re-install your operating system. I haven't re-installed mine since 2006 (9 years) and my computer works fine.
2) You deleted the iTunes library. A phone will sync with the library to which it was last synced or will have to be erased. You no longer have that library unless you have a backup copy and will have to erase the phone. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a new library you transfer the library or content from an old computer or a backup directly to the new library, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Similar Messages
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Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
The phone has given me a 1015 error - unknown error has occured, during the firmwre comfirmation.
We have tired the tricks with holding the home button down for 10 secs etc, we have tried installing a number of different versions of itunes, but no joy.
We did do a backup of the phone before trying to sync it but can't re-install that either.
I have been told the only way to get the phone functional again is to re-jailbreak it, do a back up of that and try to udpate back to the apple IOS from there but the phone is not responding.
It turns on, and is in emergancy mode only, wehn I put hte sim in it's not recognising it, all it wants is to connect to itunes, which it wont do when you try.
I don't know what to do try next, at a dead end here.
I don't want a jail broken phone, I just want it to function like its meant to but at this stage I will settle for a phone that works at all.
Any suggestions,,,,,,,,, anyone??
Thanks for reading and considering my problem.Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.
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My Wifi turns off when trying to sync Itunes with ATV
I have just brought an ATV and have the up to date software on everything. When trying to sync my itunes library with ATV after 45 mins -90 mins i lose my wifi connection on everything (mac computer, apple tv, iphone) this has not happened before I got the Apple TV and I have always have a strong and perfect connection, even when I am syncing itunes & ATV it is perfect for the first 45 mins.
I have tried resetting the ATV to its factory settings and switching all other devices off when syncing. this hasn't worked.
I would appreciate some help on this and some instructions on how to solve this in dummy form.PFL 1978 wrote:
can you give me step by step instructions on how to do this as I'm an amateur?
without knowing the make/model of your router, then no.
and even then, unless someone here has that specific router, then we can't give you a 100% step-by-step instructions for doing it. -
Just got a new Dell.
Copied over all music to computer and installed latest Itunes. When I am trying to sync i am getting a new error message that suggests 65 out of my 17000+ songs can't sync because the computer is not aauthorized. Everytime I click to authorize it says Itunes store is busy or unavailabe try again later. However the store opens when not syncingMaybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
IPhone 3GS (iOS 5) will not sync, stuck on *backing up* in iTunes 10.6.3.25
I recently updated iTunes to the latest update for Windows, since then, whenever I connect my phone and try to sync it just gets stuck in *backing up* for ages.. if I leave it it will be in backing up for hours. I cannot sync my phone or add any content now. I've been told to try and click the *X* in the progress window at the top of iTunes - but doing this does nothing but freeze iTunes for a few minutes - then it continues to *back up*... frustrating. Can anyone help?
Ta very much,
Chrissi
Windows 7 Home Premium, iPhone 3GS (iOS 5.1.1) and iTunes 10.6.3.25
I am also having this problem: https://discussions.apple.com/thread/4076906?tstart=0 Could they be related?
Message was edited by: ChrissiMoonClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if the problem has been resolved.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, ThanksI have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
i have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?
This is not very iTunes Public Site Manager related... but I was in the same situation as you a little while ago.
1 - Sync/back up your old 3gs.
2 - Activatie your new phone when connected to itunes via cable and it will ask you if you want to restore our old phone.
3 - ???
4 - profitt!
might also work with icloud but i have not tried that method. -
I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help
Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html -
I have an iPhone 3GS and was trying to restore it...
Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do.
Any ideas on how to get it working again?This means that the phone was previously hacked to carrier unlock (unauthorized unlock), and when you restored, the hack was removed and it became re-locked to its original carrier. It will now accept a SIM card only from that carrier.
Your only option is to contact the carrier it's locked to and enquire if they will provide authorized unlocking. Not all carriers will unlock and those that do usually have requirements and qualifications - i.e. you have to be a current or former customer in good standing. -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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Hi, I am trying to Sync Iphone4 with iTunes of my Desktop, but unable to transfer my purschases to iPhone.
On Itunes i can see that Apps are added on my iPhone, but after hitting the Sync button, it tries to do the Sync & nothing happens
I Have tried this on several times but nothing happens.
Any solutions are highly appreciated.
Thanks & regards,Hey guys, I found a solution. I had the same problem, the sync will say "Determining apps to sync" in step 4 - 7 then suddenly just quits. So I did some research, apparently a lot of people have this problem, but everyone were just trying on their own PC, so I decided to try on my other laptop. My iPod synced perfectly with the other laptop so I knew it was the PC that was the problem, not my iPod. So basically it's just iTunes. I followed these steps to completely remove and reinstall iTunes on my PC and Viola! It syncs perfectly again!
Here's the link to the steps: http://www.imobie.com/support/completely-remove-and-reinstall-itunes.ht
Note: Before I did this, BeBuoi said to remove all the apps and resync, but that didn't work for me. So when I did all these steps, I had no apps in my iPod.
Goodluck! -
ITunes on my iMac seems to think my iPhone is connected and tries to sync even even when it is not.
iTunes on my iMac seems to think my wife's iPhone is connected and tries to sync even even when it is not. This has been going on for a couple of years now and I am finally trying to stop it. I launch iTunes manually to sync any number of devices we have in the household and, at least every third time I launch iTunes, it pops up my wife's iPhone and start spinning around as if it is connected and syncing but it is not. This happened to me today when my wife and her iPhone were not even in the house or even the same city for that matter! Oddly, she recently (finally) upgraded from an iPhone 3 to a 5 assuming that would finally stop it but it just kept on happening. Anyone have any idea how to stop this? Thanks!
- MattYou might start with:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
If the above reveals nothing helpful, then create a new user account. Log out of your account and log into the new account. Do the problems cease? -
IPhone 3GS stopped working since upgrading to itunes 10.5
since upgrading my itunes i get these messages saying that
A: charging is not supported with this acessory
B: this acessory is not optimised for this acessory (when trying to use ipod or anything else)
ive read "how to fix this" but people think that its something wrong with the chords and dirty products.
that is not my case. ive tried three different apple chargers in all ports and sockets in the house. none of them are dirty, there are no pins out of place, and no water has gotten near anything. this is very annoying and i cant use my phone at all. moreover my warranty is up but apple did this to my phone with all their stupid updates. you think a company of tech people would know how to properly make software but no.
so can anybody help?
apple?are you going to do something? or just tell people its their fault like usual?
also now my phone is dead and wont charge so i cant really do much right now.Hi,
just made a discovery i wanted to share here with everyone who have this problem with their 3GS iPhone.
Few days ago i'v tried to upgrade my iPhone to a version 5.0, sync it with my comp through iTunes.
It sucked all my datas in, to back it up, but errorr occurred when the phone was preparing for recovery mode.
Mobile died, display went black and no iTunes or computer (even other computer) no longer recognised my phone when plugged in. Like if the phone didn't exist.
I was searching for answers for hours and tried everything people suggested. Bought new charger. Left mobile charging all day. No sign, light, sound... nothing.
So i took it to an Apple store.
The assistant took the phone and left, to check it. After 5 minutes brought the same dead iphone back and said mobile is no longer under warranty and to repair it will cost me over 120£ or so. And that there is nothing he can do, but all my data are safe if i have back up on iTunes.(which i had).
Said he even tried TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE!
But no help. Well that's what he thought!!
After about a 30 min or so....sitting in the coffee shop, i throw the dead phone on the table, and without any thought just pressed two buttons, as i did thousand times before. The home and power button on the top, held them maybe 5 seconds... and suddenly the phone woken up!!!!! Empty battery sign appeared on a screen, after few seconds gone again.
I repeated same proccess another 2 times, yes iphone was back!!!
At home i plugged it first into a socket to charge, pressed the buttons, battery appeared and after 10 min sign on a display asked to connected mobile to iTunes.
I did and, then just followed the instrutions appearing on iTunes. After 20-30minutes i had all my datas- photos, videos, calendar, notes, messages and contacts back in my iPhone, and even with some more extra features and improvements.
Love my phone again.
So my advice is, when nothing helps,
1. TAKE YR PHONE TO AN APPLE STORE, cause only they understand really what they can and cannot do safely!
AND IF THEY TRY :
2. TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE! It my wake yr phone up.
Be patient and carefull.!
Good luck!!! -
I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?
http://support.apple.com/kb/TS3694#error3194
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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