Iphone 3gs isn't recognized by itunes

I am using the most updated itunes version with windows 7 64 bit. I can connect to itunes with my iphone 4GS, but my old Iphone 3GS isn't being recognized by itunes. I have tried turning iphone off and on and restarting computer. I can connect everytime with my 4GS, but it will never recognize my 3GS. Any other ideas will be greatly appricated.
Thanks

http://support.apple.com/kb/TS1538

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