Iphone 3Gs iTunes issue

I have tried to reset my iPhone after I get a iTunes logo with a connection USB diagram. Even after resetting the phone there is still this picture. Any answers?

Hi Matt,
It is fair to say. Everything is in its default location in iPhoto. I think I've had this problem way in the past before there was an upgrade in iTunes. Once the update came out, I believe for 10.5.7, I didn't have the problem anymore. I think since I had updated to 10.5.8 I've had this issue.

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I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version. I have a friend with the same make/model who is on version 5...

I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version?
I have a friend with the same make/model who is on version 5...

Doesn't sound like you have a 3GS, but rather an iPhone 3. Settings>General>About>Model...what does it say?

Itunes and Iphone 3gs syncing issues

I have tried to sync my Iphone 3gs (3.1.3) and Itunes (9.1.1.11) a couple of times. It has been about 2 1/2 hours into each sync and it appears to get stuck, or atleast very slow, not even a 1/3 of the way. Any help is appreciated.
Thanks,
Justin

You could do that, or just completely reset your phone and re-sync everything. You may have a corrupted file somewhere that is causing the back-up to take so long. When I had the problem, it went away when I deleted the news reader apps. I think the apps where causing the problem because I could read the news articles offline, so they were being cached and all that content was being backed up every time as well. If you have any app like that where you can use it without a cell signal, it could be that.

Infuritated with iphone 3gs recognition issue

For the past month I've been trying to resolve an issue with an iphone 3gs running OS 4.3.4. This phone is not detected by any pc/laptop or itunes. This issue is heavily reported everywhere with a multitude of apparent solutions, I swear to god I've tried everything multiple times except doing a factory reset which i'll be damned if I do.
Now this iphone used to connect/sync fine all the time without issue, we didn't update or sync it with the laptop for about a month and during that period obtained an ipad 2. We set up the ipad 2 on the same itunes account without issue. Later I finally went to update to iOS 5 on the iphone 3gs. This is when I first detected the issue. The phone was no longer being recognized at all. It doesn't show up in my computer, itunes doesn't detect it, it doesn't pop up in the device manager when connected and even the camera isn't recognized.
As I stated, I've tried everything except factory reset.
I've tried;
1) Changing cables- the official one that came with it, one with iphone 4s, ipad 2 cable, spare cable, 3rd party short cable, 3rd party long cable. No difference. none of these cablesd allow the phone to be detected, none of the phones allow the iphone to pick up a charge from a usb connection EXCEPT the 3rd party black one.
2) Using all above cables on 2 different laptops, 3 different pcs. Exactly the same as above.
3) Everything on this page http://support.apple.com/kb/TS1538
- Apple Mobile Device Support is installed
- Have restarted the apple mobile device support service several times
4) Itunes is completely up-to-date I have reinstalled itunes about 5 times now, i'll be loathed to do it again. I've repaired, I've followed guides to completely remove all traces of itunes/quicktime/apple including from registry, and then reinstalled.
5) I've entered revovery mode and tried everything listed here http://support.apple.com/kb/ts1538
6) I've disabled and removed any potential 3rd party software including anti-virus.
7) I've tried removing potentially erroneous pictures created by apps or obtained by means other than directly from the iphones camera.
8) Tried removing lock on phone
9) Tried taking pictures on phone to bring camera up on windows.
10) Carefully and thoroughly cleared and cleaned the inner contacted for the usb connection cable on the phone.
11) Updated all intel based drivers (usb/motherboard) and reinstalled them.
NOTHING is working.
The itunes account for the phone is installed on a windows vista pc, as stated earlier it used to always work without issue. I can't see how the issue wis with the laptop as it is not recognized in the same manor on other devices.
There are 2 or 3 things that could be potentially causing the issue. My main thought is something to do with the install of the ipad 2. The ipad 2, on the same laptop, IS recognized, by both the laptop and itunes, in other words, there are absolutely no issues with the ipad 2 which the iphone 3gs has.
If I connect say my iphone 4 to the laptop (or any other device) it IS recognized. In other words every other apple device, be it iphone, itouch or ipad works with every laptop/pc i have except the iphone 3gs.
To clarify, the iphone 3gs is working absolutely fine on it's own, it just isn't being detected by anything. The iphone 3gs charges absolutely fine on a official apple power cable with plug.
My phone has never been and is NOT jailbroken.
There are some slight discrepencies to information in this article http://support.apple.com/kb/TS1538 pertaining to the Apple mobile device USB driver.
With the iphone 3gs, as mentioned, when connected, it does not appear in the device manager. All my other apple devices do appear. For example the ipad 2 and the iphone 4, however, slightly differently as described in the article. The apple mobile device usb driver appears not under "Universal Serial Bus Controller" but under "Portable device". When the iphone 3gs is connected "Portable device" isn't even listed (as the phone is not recognized).
Ive tried connected the iphone 4 on one cable then the 3gs on another but only the iphone 4 is detected on the pc/itunes still.
All I stated it as a potential issue I don't truly believe the installation of the ipad 2 is the reason as other devices work fine.
Another possiblilty is to do with the picture issue, this has been reported alot around the web and is by far the most bizarre issue. If this was indeed the porblem I'd be beyond infuritated, consider the phone has thousands of pictures from a multitude of origins, be it the camera, bluetooth, emailed, downloaded, another camera app, an editing app. Bare in mind this is over a number of yeears and has not caused issues, then suddenly, it is. And the solution, delete the pictures that didn't come directly from the camera, i don't even need to state how nigh on impossible that is, for myself, i'd have to delete every single picture to ensure I got them all. The problem there? As is the major problem? As is the reason I can't just factory reset? The phone hasn't been backed up in a long period of time, I'd be losing far too much. The bottom line, this absolutely should not be happening and there has to be a simple yet not obvious fix for this.
The final possiblity? The usb port on the phone is faulty? Now bare in mind it gets a charge from being plugged into a socket (non-usb) and also gets a usb charge from a single 3rd party cable? Could this really be the issue? Would it make sense a charge is possible but not detection? It's definately not the cable, so that would leave the physical port on the phone? As i stated earlier I've cleaned this properly and ensured there's no signs of physical damage. The phone is obviously no logner under warranty and I honestly don't beleive it's damaged to the extent it won't be recognized.
I've probably missed a fair few things out i've tried to resolve this, but this is lengthy enough for now. Any suggestions greatly appreciated. I would love to resolve this without having to attempt a factory reset or delete all the photos. If there was a way to mass send every photo at once via email or bluetooth I'd try that then delete them, is there? I mean i do NOT want to be doing this one at a time. I really need to get the phone detected so i can backup my phone and (if then possible) transfer the data to my new iphone 4s (in the post!).
I love apple but this issue is quite disgusting and it's very apparent and widespread, there's just too many possibilities to it and unfortunately all the above don't seem to be helping.
Thanks for reading!

It COULD be the photos; the Camera Roll was never intended to be permanent storage; it is for temporary photo storage until the photos can be transferred to a computer, just like you would do with any other digital camera. However, the problems that you have read about with corrupt images only prevents the Camera Roll from being accessible on the computer, it does not interfere with syncing.
It could also easily be a hardware issue with the phone. I consider this the most likely. However, here is something desperate you can try (desperate only because it may not work; it isn't going to hurt anything): Open a Windows command line with Administrator privileges, and type:
netsh winsock reset
For your photos, you have a couple of options.
Dropbox (www.dropbox.com) - Open a free Dropbox account on your computer, install the free Dropbox app, then copy the Camera Roll photos to the Dropbox Photos folder. They will appear in the dropbox folder on your computer as if by magic.
Picasa (picasa.google.com) - Open a free Picasa account. Purchase the MyPics app for the iPhone (not free, but inexpensive), and upload all of your photos to Picasa using MyPics
There are other apps with similar functionality, but these are the easiest to use.

Iphone 3gs iPod issue

When I performed the update to the newest software, for some reason now almost every song on my iPod on my iPhone 3gs is on there twice. May be a simple fix, but IDK didn't happen until the update

Hi, I was having the same issue while updating with iTunes, the fix is to add your device to the "portal" with XCode. No need to have the new Xcode 4.5.
quick how-to:
1- In Xcode, go to Organizer->Devices
2- Xcode will ask you to add this device to the "Portal"
3- Wait until "The version of iOS on “Catarino’s iPad” does not match any of the versions of iOS supported for development with this installation of the iOS SDK. Please restore the device to a version of the OS listed below, or update to the latest version of the iOS SDK; which is available here." message appears.
4- go back to your iPad and proceed with activation.
5 - done.
hope it helps.

IPhone 3GS Battery Issue

Hi there.
My iPhone 3GS is cutting out after 10-15 mins when making a phone call showing the battery logo red and then re-booting when the battery is full, when it re-boots the battery is fine. The iPhone currently has ios 5.1, is it to do with that or something else?
Many thanks, Lewis

Sounds like you could have a corrupt app that isn't properly shut down after you hit the home button...
A couple things to try...
Hard reset - Hold sleep/wake and home down at same time until you see the white Apple symbol...then release both and allow for reboot.
Restore - in order to fix OS bugs...you need to choose the "set up as new iPhone" option when prompted... so since this starts clean, ensure that all contacts, calendar events, email account, notes, photos etc are backed up either in iTunes or in their background programs like Mail or iPhoto etc... Then once you have selected to restore and it wipes the phone, choosing the "set up as new iPhone" will get rid of the OS bug that could be causing the battery issue...
Of course try the cycle that I mention above first... along with the hard reset it may resolve and not require the full restore....

IPhone 3GS + iTunes 11.01 + double entry of the same device

Browsing or searching for an answer to that particular question is almost impossible nowadays, as it involves iTunes, iPhone and recovery mode but unlike most problems of that kind is almost benign. Nevertheless its bothering me and I'd like to know how to resolve the issue.
Problem:
- my iPhone 3GS is listed twice in the device section of iTunes
- I was once able to verify, that both entrys refer to the same EMEI (don't know how though)
- every time I hook up the device, iTunes asks to verify the model via internet and at the same time recognizes the device as known
looks approx. like this:
DEVICES
> iPhone (charging) (eject)
> iPhone (eject)
Both devices are selectable, one however shows only the overview of an iDevice in recovery mode with the option of restoration.
As nooby as i am in this area - I don't think it would be a good idea to do this.
If I don't allow iTunes to check the device online, then only the functional device is listed and as always available without any trouble.
Prior to the problem:
- I'm pretty sure it has something to do with the fact, that I almost bricked the iPhone at one occasion and only were able to get it functional again, after updating to iOS 6.01 via iTunes
- the iPhone ended in a loop of Boot and Reboot which could not even countered by entering DFU and resetting boot via tinyumbrella
- I could not properly turn off and restart the device

Are you sure you have the latest version of iTunes (10.4.1)? Has the phone ever been jailbroken or hacked in any way, including installation of iOS 5? Has your COMPUTER ever been used to unlock, hack or jailbreak ANY Apple device (not just the phone with the problem)?

HT4623 Iphone 3gs tech issues.

I have an Iphone 3gs and I am having messaging issues. I can't picture text at all. Cant send or recieve. Can't print from my phone. My daughter has a Ipad and she can print from her Ipad. Also I can't send multiple people when sending one message.
To start from the begining I bought this phone and am using Straigt Talk service but it is an AT&T phone. I have an at&t compatible sim card. When I got this from someone they said that if I have the phone unlocked my phone will be able to use the text messaging. I have done this and it still doesn't work. Also this information was the same when I asked Apple at my local store.

StraightTalk is not a supported GSM carrier. Contact them for help setting things up for MMS messaging. (group text messages go out as MMS messages, not SMS messages).

Iphone 3Gs Backup issues - "Unknown" time stamp 01/01/2001 01:00

Since updating to iTunes 9.2 for windows my phone will not back up or sync. I deleted the old backups thinking this was the problem. Now all I get after the backup running for 20 hours straight is an "Unknown" backup time stamped 01/01/2002 01:00.

If you have an iPhone 3G, then you cannot have upgraded it to iOS 6 unless you hacked the iPhone. Did you do so, or do you really have an iPhone 3GS?

TS3694 iPhone 3GS iTunes recovery logo loop

Hi, I'm trying to restore a preowned iPhone 3GS using iTunes, but when it finishing restoring it ask for restore again.
Also I can't turn on or off (the bar doesn't appear, tried holding power, holding power+home 10 seconds, etc.) or enter in DFU mode.
When I disconnected it from usb it shows a black screen when I connected again to the usb it shows iTunes logo screen.
Is there anything else I can try? or I have to take it to the service?.
Thanks.
Regards,
Fernando.

This could indicate hardware damage. Check this answered thread which addresses the same question: https://discussions.apple.com/thread/4988389

Can't add songs to iphone 3gs itunes

My coworker just gave me her old iphone 3gs since she upgraded, and I haven't gotten cell service on it yet, but I'd like to add music.
I can't add any music from my itunes, I drag the songs to the phone and itunes "syncs" the phone, but the tracks stay gray. After I remove it and plug it back in, it's like I never added them.
I've messed with all the settings and restored it a couple of times, is this something I need to go to AT&T to figure out?

Maybe you can try plugging the iphone to pc, opening itunes and then flagging the option " MANUALLY MANAGE MUSIC AND VIDEOS".
Let us know.
Alex

IPhone 3GS iTunes and iPod failure since is04

Hi, a couple days after I updated my Iphone 3GS to is04 my iPod has completely gone bust. I click onto my iPod and a few seconds later it automatically goes back to the home screen not allowing me to do anything. This has happened after I downloaded a song from iTunes, the same thing happens when I try to look at recently purchased items on iTunes, it will automatically send me back to home screen.
Any help would be much appreciated thanks.

Ideas anyone? Anyone else had this problem? Sorry to hassle

Iphone 3GS Email issue

I just purchased an Iphone 3GS (previous owner of 3G)
Had email setup through Push with my works Exchange server with out any problems.
Now, every so often I try to send an email with an attachment(or forward it)it gets stuck in my out box and won't send.
I have full signal!
Error: "Cannot Send Mail" An Error occurred while delivering your this message.
Ever since I have upgraded to 3GS I have been having issues sending email.
There are a few other people in the office experiencing the same problem with their 3gs, and all of the people with 3g are still not having any problems.
None of the settings at my job have changed at all.
Any help would be nice.

*Large Email and Attachment Test Results:*
I Sent a Voice Recording 1687 KB
In a little over a minute by bouncing in and out of EMail Folders, also periodically I would Press the Fetch Control the file was Sent at
12:52 AM Received at 12:53:56 AM
Sent from my iPhone 3GS
On Sep 24, 2009, at 12:39 AM,
Sent Multiple pictures (3), email size 484 KB. Process Below Select
photos from Camera Roll, by first pressing the File Action Control
Then select 1, 2, 3 then chose Share, email
Next I went to Mail, in the Outbox, or Inbox, then error message
saying Cannot Send Mai An error occurred while delivering this message
Now Go Back to Top Mail Folder Tree
Scroll Down to Sent Folder Tap, Status should show Connect...then
Sending 0-------------0
Observation:
+Many times at this stage, is where the Email with Attachment+
+Successfully Sends.+
At times for Larger Files over 500 KB, I have, had to go into other
folders, and back out and into Sent, I did receive the error again
repeated steps above and it went.
Patience ultimately pays off here.
Sent from my iPhone 3GS
This iPhone 3GS Email was Sent (Put in the Outbox at 3:53 PM.
To confirm the ability to still send email I sent another email at 4:44 PM, no attachment went through and was confirmed received by the recipient at 4:44 PM. Email continues to send, and receive bypassing the stuck larger email in the Outbox.
This Photo is 2.25 MB, all the while when asked to Fetch you will receive the Error on your iPhone saying Cannot Send Mail An error occurred while delivering this message. Though this documentation event is regarding a 2.25 MB file this happens as low as 81 KB, and I believe even smaller sizes. There have still been times when sending files up to 200 + KB that have gone through with little or no delay.
I tested this during an Apple iCare Support session and naturally the email with attachment happened to go through during the Support Phone call.
Checking the size of the attachments they probably weren't the best examples to test with, 55 KB, and 220 KB.
Going into Sent Box...Seems to be an accelerator for the Checking Mail...It also seems to have a positive impact on the sending of EMails with Attachments...I just discovered this but hope this will be valid.

IPhone 3GS syncing issues.

Are there any known incompatabilities between iPhone IOS 4.3.5 and iTunes 10.5.2.11? Even after a restore, the sync is stuck near the beginning. This prevents any updates to IOS 5 on an iPhone 3GS.

You could do that, or just completely reset your phone and re-sync everything. You may have a corrupted file somewhere that is causing the back-up to take so long. When I had the problem, it went away when I deleted the news reader apps. I think the apps where causing the problem because I could read the news articles offline, so they were being cached and all that content was being backed up every time as well. If you have any app like that where you can use it without a cell signal, it could be that.

Can't play podcast from iPhone 3gs iTunes app: server configuration error?

so my podcast madness radio streams and downloads fine from a desktop computer.
but on the iphone 3gs 3.0.1 i get the "server is not correctly configured" error when i try to play the same podcast in the iTunes iPhone app.
any idea the reason for this?
thanks!
- will hall

Hello Carpathianna,
No judgment here on the music you listen to, I have that song too in my library. If iTunes is telling you that the song is missing and you purchased it from the iTunes Store, then just delete it from your iTunes library and then download your song again. Check out the articles below for more information.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G.

Iphone 3Gs iTunes issue

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