Iphone 3gs keeps randomly shutting down

My iPhone 3GS has just recently started locking up at random times; sometimes entering an app, whilst in use of app, trying to keystroke in, and when leaving an app. The screen goes blank but most of the time there are portions of back lite screen in random width and numerous vertical slices lite up in black color. I have to press and hold the power button for several moments to get it to start back up. In a 3 of the 12 cases after this occured the battery lost half its charge requiring a plug in power source to boot back up.
What could be potentially causing these failures?

To make sure that it is not a firmware problem, reset the phone by holding the sleep and home button until the Apple logo comes back again. If this does not help, set it up "as new device" without using the latest backup, in case it is damaged.
How to set up your iPhone or iPod touch as a new device
Does it also start locking up when connected to the computer or adapter? If no, get your battery checked, this might be battery problem then.

Similar Messages

My iphone 5 keeps randomly shutting down and takes pictures sometimes when pushing the home button, the sleep button rarely works also.

My iphone 5 randomly shuts down, locks itself inside the time limit, takes pictures sometimes when pushing the home button, (not always). any clues? I`ve tried the backup and restore option. nothing changed?

It may be eligible for the following: https://ssl.apple.com/support/iphone5-sleepwakebutton/

IPhone 5s just randomly shuts down

my iPhone 5s just randomly shuts down even though the battery is in 60-70% charged range.
It shows the battery icon with one thin red line, I plug it in to power and a minute later it comes on with battery in 60-70% range.
I cannot figure out what's going on !!

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
If this does not help, get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
You can also contact Apple Support and talk to them. They can check the battery online.
Or visit this page to do that: iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions.

My iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

my iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.

HT1688 My iPhone 5 keeps on shutting down

My iPhone 5 keeps on shutting down on me. Do I need to take it in for repair or exchange?

Basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

My iphone 4S keeps randomly shutting off

my iphone 4S keeps randomly shutting off and won't turn back on unless I press simultanely home and on/off buttons. Pleas help me.

Try backing up and restoring the iphone using itunes. That doesn't help probably need to do a warranty replacement. 18006947466

My iphone 5 keep on shutting down ever since iOS7, not related to battery life and requiring it to be reset to become operable again. How do I fix this?

Hi,
My iphone 5 has started to randomly shut down (So battery level not affected) constantly requiring a hard reset everytime to restore the phone back to working condition. Sometimes it doesn't even respond to a hard reset (Power button and home button pressed together) and is not recognized by itunes. If I leave it alone for a little while and tehn try again it sometimes works. Again its all random sometimes immediately sometimes after a few hours. Its really ridicolous on unreliable this phone is. Worst part I was quite happy and had no problems prior to iOS7 but ever since that upgrade my phone is no longer working. Apple told me this is a hardware issue but that doesn't make sense as it was fine prior to iOS7. Either way I am past the warranty so this means buying a new phone - whcih based on my current experience will not be an iPhone unless I get this fixed.

I have reset my phone a large number of times. It doesn't work. I am now reseting and setting it up as a new phone every 2 days. It works for a while and then teh cycle repeats.

My iPhone 3GS keeps on shutting off randomly and does not come back on

Hi
I have had this problem for months now. With this problem anything that I do it can randomly shut of and the only way to get the iPhone back on I'd to plug it into a power source. I have tried restoreing it and resetting it several times and it hasn't worked.
If anyone has a solution or is going through the same problem I would be very grateful for a response. :)
Thanks,

Hi,
I had a similar problem with iphone 3GS, my battery was not keeping its charge so I decided to replace the battery, not easy!! The new battery seemed to be charging fine and it is fully charged but my phone either switches off as soon as you take it off charge or it only lasts a couple of minutes. Could I have not connected something properly when I replaced the battery or is the battery faulty?

IPhone 4s apps randomly shutting down, overheating, battery isn't holding much charge. HELP!!!

Hello, I bought an iPhone 4s in November 2013. The phone is through Sprint. (didn't know if that made a difference or not.) In the past 7 months the phones apps have been opening & shutting right down, the app might stay on for 2 minutes if you're lucky. It started out with my Facebook app shutting down, then it progressed to other apps & the repeated random shutdowns have been getting worse. The phone itself overheats without even being plugged into the charger. The Safari is now beginning to close randomly. I called my carrier & they said that they could run a diagnostics test on my phone to see what's making it do what it's doing. Since the phone has been shutting down & randomly shutting apps off for over 7 months, they've ruled out the option of it being a bad software through Apple. Has anybody else had this problem & what are your suggestions on how to fix it? I've already reset my phone just about every time it shuts down & it hasn't helped at all.

Hi sydrenae2012,
Given your description of the issues you are experiencing, I would make sure my data is backed up, then try restoring the iPhone to factory settings and testing to see if the issues persist in the default configuration before restoring any other data. This should help narrow down the possible causes. You may find the following article helpful:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Regards,
- Brenden

Iphone 5 keeps randomly shutting off

Iphone 5 keeps shutting down and resetting,blue screen and other colored screens

This is happening to my phone too! and I've barely had it for 6 months and I haven't dropped it or done anything that may have damaged it! it's very annoying.

Since yesterday my iPhone 3gs won't shut down automatically. How do I fix this issue?

Yesterday I was using my iPhone with google maps to find some places I needed to visit. First thing I noticed was that my battery had gone from 100% to 26% in a very short period of time. Then I discovered that it wasn't going into its usual standby mode and nothing I could think to do has corrected the issue. I turned it off, I did the reboot. I checked all my settings. Any suggestion to fix this issue? Thank you.
Oh yeah, I did read 5 pages of posts trying to see if this was a known issue but didn't want to go further.<G>

Force Quit .
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.

My iPhone 5 keeps randomly shutting off...

I've had my iPhone 5 for a year now, and its worked fine until now. Recently, it has has a ton of glitches and i dont know what to do! First, the battery percentage always stays the same, it never changes, and also it randomly shuts off every two minutes. I can't even finish listning to one song before my phone completley shuts off like an old fashioned TV screen, randomly slippting into a bunch of lines and then shutting off. It always turns back on right away, but it shuts off again in the next couple of minutes. Also, if i try charging up to a full percentage, it overheats from th inside and gets extremley hot, causing half the screen to momentarily black out. I havent backed it up to my computer ever, and when i try backing it up now, my phone shuts off before it can finish. I am at my wits end with this stupid glitch, and i really dont want to lose all my pictures, apps, music, contacts, ect. I just dont know what could possibly fix it!

I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.

My iPhone 5s keeps randomly shutting off and restarting. It can either be in use or just sitting there and it will turn off. I can't figure out what is wrong.

My phone randomly shuts off. I will be in the middle of using it and it will completely turn off. I can also not have used it all night and I will pick it up and click the home button and then it will flash the apple restart screen. I'm not sure what is causing this as I have only had the phone for about two weeks. It's a little concerning and just wanted to see if anyone knew what it could be without me having to go into the Apple store.
Thanks!

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Firefox keeps randomly shutting down

Recently, I got a new laptop: windows 8. I downloaded firefox because that's the browser I'm accustomed to and I've never had any problem with it before. But now for some reason, I'll be scrolling through the internet, either doing something or doing nothing at all. I could be watching a video or reading an article it doesn't matter. But my browser will just shut down, as if I just clicked the X in the top right corner...but I didn't. There's no hang up. It just shuts down. And then I have to re-open the browser and that alert comes up saying that something happened and it wants to restart the tabs I had open. I've tried everything suggested on the crash suggestion page and nothing has worked. I've reinstalled firefox twice and nothing worked. This is just really annoying, I've lost important work done on the internet. Can someone please fix it?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Iphone 3GS 16gb itunes shuts down when attemping to sync photos

itunes ver 10.1.0.56; iphone 3gs os 4.1; after phone is connected to itunes and is recognized i can sync all other tabs except the photos tab; I can click on the photo tab and when I select the folder pictures the dialog box comes up and says itunes has stopped working; itunes even stops working if I uncheck the Sync photos from box.

Where are the photos stored on your PC? Are they in a folder on the desktop, in the My Pictures folder or in some other photo editing software?
One thing you can try is updating iTunes and deleting the iPod Photo Cache.

Iphone 3gs keeps randomly shutting down

Similar Messages

Maybe you are looking for