Iphone 3gs keeps switching off during phone call showing apple logo

My iphone 3gs keeps switching of during phone calls. The apple logo appears and I have to wait until it switches itself back on, this happens without my help, any ideas please

Try restoring the iPhone. If a normal restore doesn't work, try setting it up as a new device.

Similar Messages

  • HT1414 my 3gs keeps switching off during calls

    my 3gs keeps switching off during calls

    Could be faulty battery. Genius at Apple Store can perform battery diagnostic test, which takes less than 5 minutes. Make appointment.

  • Mike and/or speaker kept switching off during phone calls

    I just returned my 4s after less than 24 hours and have gone back to my 3 because teh mike and/or speaker kept switching off during calls using the handset, the apple headset and my blueant bluetooth, they could not replace it today so I returned it and may repurchase at a latter date if this is not at common problem... has anyone else had this problem?

    KBurd,
    If the proximity sensor is covered by a case, your hand, or by being close to your face, the screen should go dark and unresponsive, but the call should not be disconnected.
    Is there anything covering the proximity sensor? It is located between the earpiece and the top edge.
    Hope this helps,
    Nathan C.

  • HT201412 My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

    My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

    Sounds like a dead battery.  Try plugging it into a charger.

  • Why does my iPhone 3GS keep powering off into a black screen with what looks like a barcode displayed?

    My iPhone 3GS keeps powering off at any point when between 5 and 50% battery remains.
    I could be in the middle of texting, receiving a call or using an app when all of a sudden the screen goes black and very faint randomly distributed lines are visible from the top of the screen to the bottom. The display looks a little like a barcode. I am then unable to restart the phone without plugging it into a power supply. I've looked on the Internet and cannot find a similair case.
    It is so frustrating and I am continually thinking it will crash at any point.
    Any help or suggestions would be very much appreciated.
    Thanks

    When the "white symbol" is the white Apple logo, it is starting up....
    Can take some time.

  • IPhone 3GS keeps turning off/shutting down.Have done system restore but no improvement. Suggestions welcome.

    iPhone 3GS keeps turning off/shutting down. After numerous attempts I've managed to get it on again. Any ideas - could it be battery? Suggestions welcome.

    Try forcing the phone into recovery mode and restore as a new device.
    Follow these steps:
    iOS: How to back up your device and setup as a new device
    http://support.apple.com/kb/HT4137
    Doing this will help eliminate any possible software issue that could be causing this. Setting up a new device will bypass a backup with possible data corruption.
    If the issue continues after this, you should contact Apple for service for the phone as it will very likely be a hardware issue.

  • My new 32gb iPhone 5 gets too hot during phone calls. Is this normal?

    My new 32gb iPhone 5 gets too hot during phone calls. Is this normal?

    Mine will get hot mostly if I'm in an area with poor reception.  The phone will juice up the power output to lock onto a signal and will cause it to get hot and battery will drain much faster.

  • My iPhone 3GS keep swatching off and on  itself

    My iPhone 3GS keep swatching off itself..I restored it but its not working even the when I use it the toch of it is not smooth and easy..what can I do???

    Some Users have Reported that a  Restore as New  has helped Resolve issues...
    Backup and Set Up as New Device
    http://support.apple.com/kb/HT4137

  • TS3694 i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

    i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

    If the iPhone was hacked or jailbroken, can't be discussed.
    If no, see post above ^^.

  • My iphone 4 keeps switching off if not used for an hour or so and needs the reboot to turn it on

    My IPhone 4 keeps switching off if not used for an hour or so and needs the reboot to turn it back on again?

    Hi, DREWidz.  
    Thank you for visiting Apple Support Communities.  
    It sounds like you are experiencing an issue with your device unexpectedly restarts.  Here are some troubleshooting steps that may help.  
    iOS: Device unexpectedly restarts, displays Apple logo, or powers off
    http://support.apple.com/en-us/TS5356
    Cheers, 
    Jason H.  

  • My iPhone 3gs is stuck on black screen with the apple logo, help

    my iPhone 3gs is stuck on black screen with the apple logo, help

    then get it replaced if that doesnt work or try to le tthe battery die and recharge

  • My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.

    My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.

    Hi ahsanikram!
    I have an article here for you that can help you troubleshoot this issue with your iPhone:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Iphone 4 turns off during phone call

    My iphone 4 bought in portugal to vodafone is randomly turning off at full charge during phone calls is driving me crazy!!! It has been to vodafone twice.

    Thanks for sharing.
    Are you asking a question here?

  • My iPhone 3GS keeps turning off for no apparent reason?

    My iPhone 3GS sometimes turns off for no apparent reason? Sometimes this has happened mid-call but mostly it just happens upon random, if anyone knows how to solve this problem or has had this problem In the past, I would be grateful for any replies. Thanks

    Having the same problem but unfortunately not covered 
    Noting i have updates to latest os software 4.3.5  in Aug 5th but it happened to me again?
    is it battery problem? Shall i send it for service and maintenance??
    Thanks

  • My 4S iphone keeps trying to turn off during phone calls and drops the calls.  Sometimes I have to call back 3-4 times to finish a conversation.

    While talking on my iphone, the phone tries to turn itself off.  Not just once, but continuous, and not just dropping the call, but actually tries to turn itself off.

    Well, then I'm glad this is most probably not a hardware issue - at least not an exceptional, maybe defect of all? -. This seems to be a good idea, because 2G will nearly everywhere available, so phone calls are not likely to drop at all. I'm just a bit confused, because they promised intelligent switch even during calls. For me that means that if the better, faster connection is available, then it uses that, and if it wouldn't be, then it switches to the slower one.
    Anyways, thanks for your reply. I guess it's a "just get used to it" issue.

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