IPhone 3GS keeps turning off/shutting down.Have done system restore but no improvement. Suggestions welcome.
iPhone 3GS keeps turning off/shutting down. After numerous attempts I've managed to get it on again. Any ideas - could it be battery? Suggestions welcome.
Try forcing the phone into recovery mode and restore as a new device.
Follow these steps:
iOS: How to back up your device and setup as a new device
http://support.apple.com/kb/HT4137
Doing this will help eliminate any possible software issue that could be causing this. Setting up a new device will bypass a backup with possible data corruption.
If the issue continues after this, you should contact Apple for service for the phone as it will very likely be a hardware issue.
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Noting i have updates to latest os software 4.3.5 in Aug 5th but it happened to me again?
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Hi My iphone keeps turning off when i'm using it but there is always lots of battier power left. it does it when i use the camea and some of the other apps like zombie land and wieght watchers. some times it will not turn back on for a few mins. it really silly is there anything i can do to fix this as i don't have the money to get a new one. and i really do love my iphone. please help.
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<Edited by Host> -
please help
Hi Luke.Wilkins6,
It sounds like you are pressing the top Sleep/Wake button and the phone seems to shutdown rather than go to sleep, and occasionally youll see a purple screen rather than the Apple logo when you start it. I would start by resetting the phone, with these steps:
Restart or reset your iPhone, iPad, or iPod touch
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If the issue persists I would use the following article to backup your device to iTunes and restore it from your backup. If the issue persists, then restore it one more time as new using the same article to isolate to the backup file itself.
How to erase your iOS device and then set it up as a new device or restore it from backups
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iPhone 3GS keeps turning itself off all the time the power/sleep button dosent work so it's quiet annoying having to plug it in all the time dose anyone have a fix for this?
The "fix" is to get the phone repaired. There's no magic solution for a broken phone.
Bring your phone ant $149 to Apple for an out of warranty replacement, or find a 3rd party repair shop near you. -
Why does my iphone 3gs keep turning on and off
i need help my iphone 3gs keeps turning on and off and it has a charged battery. ive tried multiple chargers but none of them work. and when i conect it to itunes it doesnt even read my device. what can i do?
Probably because it is physically failing. Make an appointment at the genius bar and let them have a look at it.
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IPhone 5 keeps turning off after battery replacement
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Hi there Luke811813,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1.Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2.Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
3.Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4.After at least 15 minutes, if:
•The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
•The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
•Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5.If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
•If the display turns on, go to step 4.
•If the display remains black, go to next step.
6.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7.If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
My iPhone 3GS keep swatching off and on itself
My iPhone 3GS keep swatching off itself..I restored it but its not working even the when I use it the toch of it is not smooth and easy..what can I do???
Some Users have Reported that a Restore as New has helped Resolve issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137 -
My apple iPhone 4s keeps turning off
My iPhone 4S keeps turning off when its not in use. Every time it turns off, it has full battery power and it does not turn on by simply pressing the power button, I always have to press both the power button and the home button for like 4 seconds so that it turns on again. Can somebody help me figure out what the problem might be?
Did you try to restore it? If not, then do it first. If it doesn't work, then I guess it may be a problem with an iPhone itself. Anyway, your problem is strange, I have to say... Especially if it comes to the way you turn an iPhone on again. I still believe it should be a problem with a system, because that's what an iPhone needs to know how to turn on. If it turns on only in that untypical way, then I honestly guess that something is wrong with an iOS you have on your iPhone. Maybe try to reinstal it.
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Do you have a case on the iPhone? Did you accidentally drop it or damage it in anyway?
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hi my iphone 3gs keeps showing no service i have tried every sim card and i have tried reset it and update ios nothing works can anyone plz!!
ask your phone carrier.
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I'm having the same problem?
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My iPhone 3GS keeps powering off at any point when between 5 and 50% battery remains.
I could be in the middle of texting, receiving a call or using an app when all of a sudden the screen goes black and very faint randomly distributed lines are visible from the top of the screen to the bottom. The display looks a little like a barcode. I am then unable to restart the phone without plugging it into a power supply. I've looked on the Internet and cannot find a similair case.
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Any help or suggestions would be very much appreciated.
ThanksWhen the "white symbol" is the white Apple logo, it is starting up....
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