IPhone 3GS not backing up to iCloud

My iPhone 3GS has been updated to IOS5 but will not back up to iCloud. It keeps telling me to shut off airplane mode or connect to wifi to start the backup. I turn off airplane mode, and I've tried to connect to wifi, but it uses the 3G instead. I shut off the 3G and it still does not connect to wifi and continues on the 3 G network. it refuses to back up and has never been able to back up. Anyone else having this problem or know how to fix it?

If you get the message "Backup not successful",  I had the same problem.
My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup.  If it didn't work, turn off a few more apps and try a backup.  Keep doing that until the backup works.  Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail.  For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.
This can be a long process if you have a lot of apps that you originally turned on for backups.

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  • Is there any way to recover data previously stored on iPhone but not backed up on iCloud?

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    Have you backed up the new phone's data anywhere? iCloud or iTunes? If not, then you are stuck with the restore you put on it....
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  • My iPhone will not back up on iCloud, my iPhone will not back up on iCloud

    It gets to about half way through and then goes back to the beginning.

    Hey DebMcGrath,
    Thanks for the question. I understand that you are experiencing issues creating an iCloud backup. The following resource may provide a solution:
    iCloud: Troubleshooting creating an iCloud backup
    http://support.apple.com/kb/TS3992
    Thanks,
    Matt M.

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