IPhone 3GS not being recognised by MacBook Pro

hello.
just a few days ago i was able to sync my iPhone 3GS via iTunes to my laptop using the supplied USB cable. Today when I tried, nothing, the iPhone doesn't do anything and iTunes doesn't launch. The only update I have put on my machine is the recent 10.5.8 Security update yesterday - not sure it is related?
so in the process of elimination, I've tried the following.
1. connected my 5.5G iPod using the same usb cable - ipod mounts fine and iTunes launches.
2. connect my iPhone to the AC Adapter using the same usb cable - iPhone charges fine
3. tried iPhone on all USB ports using same usb cable - nothing happens.
so I'm happy the USB cable and ports are all functional and the iPhone connector is ok, as it does charge when connected to an AC power supply.
normally when i connect my iPhone to the laptop, the phone screen turns on, iTunes launched and then it starts a backup and then sync. But this time, nothing happens at all. the iPhone remains in standby. I checked the USB ports in the Apple System Profiler but none of the USB ports are displayed as iPhone.
I have power-cycled both the iphone and laptop but it makes no difference. Any other suggestions - do you think it is hardware or software related?
Thanks,
James

Hi James,
Try downloading and reinstalling the latest version of iTunes from here: http://www.apple.com/itunes/download/
If the issue persists, try the general tips in this article: http://support.apple.com/kb/TS1591
-Jason

Similar Messages

  • Iphone 3gs not being recognised by Itunes 10.1.2 on my Imac

    Hi all,
    This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
    Really hope that someone might have an answer that will work for me because i really need my cell phone back
    P.S I have the latest itunes and Mac OS X 10.6.6

    In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
    In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
    So give it a try.

  • Iphone 3gs not being recognised by Itunes on a Imac

    Hi all,
    This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
    Really hope that someone might have an answer that will work for me because i really need my cell phone back
    P.S I have the latest itunes and Mac OS X 10.6.6

    In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
    In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
    So give it a try.

  • My iphone is not being recognised by macbook. Help please!

    I've tried everything. restarting the phone, restarting the macbook, making sure all software is up to date and it will not recognise its there. Its charging off the USB but the computer doesn't see it. I've tried using different cables and that hasn't helped.
    What else can I do? The amount of photos I have on there now is getting ridiculous and Im rapidly running out of space! I need to be able to back them up!

    Turn off your Iphone
    Turn off your computer !
    Turn on your iphone
    Turn on your computer
    And should work if not try Rudegar way

  • Iphone 3gs not being recognised by itunes

    When i connect my iphone to my computer it is recognised as a removable disk but not recognised by itunes. I registered my iphone on a friends PC. is this maybe the reason? i got her applications but none of her music etc. is there a simple soloution?
    Regards

    This link may be helpful.
    http://support.apple.com/kb/TS1495

  • HT4623 How do I upload my photos on my iPhone 3GS to iPhoto on my MacBook Pro

    How do I upload my photos I took on my iPhone 3GS to iPhoto on my MacBook Pro 2012. I operate OS X 10.8.3 and have iOS6.1.3 installed on my iPhone.

    Hi J-L Bos,
    You hook your phone up to your Mac. This should cause iPhoto to automatically open and to scan your phone's photos. If it finds photos that have not been imported yet, it should ask you if you want to import them. Once the import is complete, iPhoto will ask you if you want to delete the photos you just imported from your phone.
    Hope this helps!
    Cheers,
    GB

  • I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.

    I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.

    Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
    If your iPhone was hacked/jailbroken the update restore the lock.

  • My iphone is not being recognised by itunes?

    my iphone is not being recognised by my itunes ?

    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

  • I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    Zap the PRAM and Reset the SMC, then try again. If the problem remains, update to 10.6.8 and repeat.

  • Iphone 3gs isnt being recognised by itunes and screen just frozen

    iphone 3gs 16gb plugged into main desktop but it has frozen on iphone screen and isnt being recognised by the computer at all,not bringing up itunes at all and when open itunes it doesnt recognise the iphone. Iv tried following the reset and restore several times on iphone itself tried to restart the pc and have uninstalled and reinstalled itunes but still nothing!!!all its showing on the iphone screen is a picture of the usb lead and the itunes logo and when i plug into main computer with usb lead its not been recognised at all so now my phone is totally frozen and the pc cant find it at all.Iv also tried to follow procedure on my laptop and at first it recognises the iphone then says to continue i need to restore to factory settings which iv done but then says it doesnt recognize the iphone and has error report therefore back to sqaure one I do have the latest version of itunes on both my desktop pc and laptop my desktop is windows XP my laptop is vista..and it is working ok with my normal ipod its just my iphone thats not been recognised and frozen its not even showing up in My Computer either also when unplugged from usb lead its just blank black screen even after reset still just picture of usb and itunes on screen but then does nothing. Please help dont know what to do?????

    Does this work?
    +Plug in your iPhone.+
    +Power it down by holding the sleep/lock button and sliding to power off.+
    +Once it’s powered down, press and hold both the sleep/lock button and the home button for ten seconds.+
    +After 10 seconds, release the power button but continue holding down the home button.+
    +If you did it right, iTunes will pop up a window (like the one below) telling you that it’s detected an iPhone in recovery mode and your iPhone’s screen will be black. If it didn’t work, start from the beginning and try again.+

  • Iphone is not being recognised on itunes to sync?

    Hi, I have connected my iphone to my computer but it is not being recognised on itunes?can u help?

    I just replaced my 3GS with an iPhone 4 yesterday, and the new phone will not sync with iTunes. It pops up with the following error message whenever I hook it up:
    "The iPhone "iPhone" cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest version of iTunes."
    I just got this phone from AT&T, and there are no updates available for either my computer or my phone, so they have to have the newest iTunes.
    Also, whenever I plug it in, the new phone does not appear under the "devices" tab on the left like my old one does.
    Thanks in advance for whatever advice you can give me.

  • IPhone 5s not charging on my macbook pro

    When connecting my iPhone 5S Lightning cable to my Macbook Pro 17 (A1297), the iPhone 5S does not show as connected to iTunes unless through WiFi sync. If I shut off the WiFi, the phone does not appear in iTunes. Only through Wifi Sync. There is also no charge going to the phone.
    The cable powers the phone just fine on a cube. And I have tried both sides of the connector both ways on the Mac's ports.
    Other devices work fine on my Mac's ports such as USB drives that are also powered from the port.
    I have reset the PRAM on the Mac and rebooted both devices, to no avail.  I have tried other cables as well.
    Is there anything I have missed? Any recommendations?

    Hello shokk,
    I'd recommend taking a look at the following article, as it provides information that can help get your iPhone to reappear in iTunes via USB.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • New Seagate 1TB external hard drive is not being selected by MacBook Pro

    My new Seagate 1TB external HD is not being identified by the MacBook Pro (10.7.5 Mac OSX). Whereas the same being recognized by a WIN8 OS based PC. I need a format wherby the external HD should be recognised by both Mac OS and Win.
    Kindly help.
    Pls note my system is being run on safe mode, as there is a problem in the left shif key. Hence, while booting, it is automatically being shifted to the safe mode. I need to format the external HD, so that I can transfer to store my data.

    If you want the drive to be able to both read and write on OS X and a Windows machine, you should format the drive as exFAT on the Windows machine. As to why the drive is not recognized when you boot into Safe Mode, that may be because the drive is formatted for another OS and it MAY BE that it's disabled when you run in Safe Mode (which disables a long list of things: see -> http://support.apple.com/kb/HT1564?viewlocale=en_US).
    If you format it as exFAT on the Windows machine, you MAY BE able to have it mount on your Mac. No guarantees, though.
    Good luck,
    Clinton

  • Canon G9 not being recognized by MacBook Pro

    I'm having some issues with a Canon G9 not being recognized by the particular MacBook i have to use. When i connect the G9 via USB (obviously with a good cable and camera switched on) neither Image Capture nor iPhoto recognize it. I have tried connecting the camera to a bunch of other macs (Powerbooks, latest MacBook, same model of Macbook and system as the one I'm using), they all didn't have any trouble recognizing the camera. My MaProxy-Connection: keep-alive
    Cache-Control: max-age=0
    ook can see any other camera I have tried without trouble... I'm using 10.5.6...
    The System Profiler does actually see something being connected via USB, but it only shows up as "Composite-Device/0x04a9(Canon Inc.)".
    Any ideas what might cause the issue?
    Message was edited

    Updated information ... these card do get read on an older iMac, circa 2010 or so, also running 10.8.4. For some reason, they're not being read by the internal SD reader on the macbook pro. Odd.

  • IPhone 4S not wifi syncing with Macbook Pro (2010, Mountain Lion)

    Subject pretty much says it all: I can't get my iphone 4S to wifi sync with my Macbook Pro (2010, running Mountain Lion).  All relevant pieces have been updated (latest OS on laptop and device, latest iTunes, etc.).  wifi sync did work at some point but now simply won't; the device does not show up in iTunes, and trying to manually start a sync from the device just leave it looking for my laptop forever.
    A little Google digging did make reference to trying to kill "AppleMobileDeviceHelper" and restarting iTunes.  I have noticed that AppleMobileDeviceHelper is not running...should it be?  I've even tried manually starting it and it doesn't seem to work.  I dug through Console looking for references to it in logs and didn't find anything.
    Any suggestions/ideas appreciated.
    Thanks.

    Hey halcyonic,
    The following article provides the most relevant information for troubleshooting iTunes Wi-Fi sync:
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/TS4062
    Thanks,
    Matt M.

Maybe you are looking for

  • Itunes wont Open with Vista Service pack 2

    My itunes stopped working a while ago and so i decided to delete it, i then reformatted my laptop and reinstalled vista back to the way it was when i first got my laptop and by wonders itunes worked. However since i have completed the updates that wi

  • After updating to 10.6.8 all Apple-made apps crashes

    So after updated to 10.6.8 almost all my Apple made apps are crashed after running. For example; App Store crashes, Safari also, Pages, and ever Dashboard! What should I do? I'm using low end MBP 2011 13inch model

  • ERP;-QM- automatic coa generation triggered after ud

    Hi Gyes, I am seraching for automatic generation of Certificate of analysis when the UD is created for inspcetion lot. can any one help me ? i seen from se37 function module list. i am not getting the function module which could trigger once the ud i

  • Problem in creating PR

    Hello gurus,               While creating an Service PR in the project through CN22 it is giving an Error that "15.05.2011 date comes after end of factory calendar". it is allowing to save it.But i can create a Supply PR it can be created sucessfully

  • .mp4 videos only play sound plus 1 frozen frame every 20 seconds

    Hello, I am trying to edit some .mp4 videos in QT 7 pro. I was able to edit them before updating but now all they do is play the sound with like a frozen frame every 20 seconds that morphs into the next frame that it chooses to play. I can play these