IPhone 3GS not recognized as camera on Windows XP

I connect my iPhone 3GS to my laptop to sync and it is not recognized as a digital camera and cannot download my photos to back up.  Rebuilt my laptop in the mean time and it recognized the camera on the phone, but when downloading the photos, it crashes half way through.  Any ideas?

Here it is
Importing personal pics and videos from an iOS device to a computer

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    Here it is
    Importing personal pics and videos from an iOS device to a computer

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