IPhone 3GS not updating to iOS 5

I have been trying to update my iPhone from iOS 4.3.5 to iOS 5.  I have done the iTunes upgrade that was suggested on my Windows 7 computer.  My phone would not restore.  I would keep getting an error message 14 and the phone would not restore.  Is any one else having this issue?

I went back to iOS 4.3.5.  Lucky for me my netbook's iTunes was not updated.  I plugged in my phone, did not upgrade the iTunes and it installed iOS 4.3.5.  At least I got my phone working again.  I tried the upgrade on both my Win7 pc and my Mac and got the same error.  I hope that Apple addresses this issue soon.  Please let us know you outcome with Apple. 

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    Well, I am sorry I was barer of bad news but, I am glad that you were able to solve your problem.
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