IPhone 3GS - Purchased from Vodafone Egypt
This is a question directed towards Apple employees. I would have preferred to use a support email address, but having browsed Apple websites designated for several different countries I have still not been able to locate such an e-mail address. Therefore I think this forum is the most appropriate place for this question.
I have a question which relates to an iPhone 3GS which was given to me as a Christmas present 6 months ago. As my family and I are temporarily living in Egypt the iPhone was purchased from the leading local operator, Vodafone. The phone is locked to this network, which while I am in Egypt is perfectly fine.
However, as our temporary living in Egypt has come to an end and we are moving to Saudi Arabia I would like to be able to use my iPhone in Saudi Arabia. I have been in touch with Vodafone Egypt with hopes of being able to untie my phone from their network, but they have said that they will not be able to help with this.
I have a hard time believing that Apple would sell a product like this and have it tied down to one country. This in effect renders their products useless for people who frequently move around. I would certainly like to continue using this product and I it certainly does not make sense to me that it will be rendered useless simply because I am moving to a different country.
My question therefore is if there is any way to remove the network lock on this iPhone in order for me to be able to use it when I move away from Egypt?
I hope someone within in Apple will be able to answer this question or at least provide an explanation as to why a product would be sold in such a manner.
Sorry, but as it says in the Terms of Use, Apple does not provide technical nor customer support here. So you will not receive any official answer to your question from any Apple employee. The only responses you will get is from we your fellow users. Apple also provides no email customer or technical support.
The only answer anyone here can provide is that neither of the cell carriers in Egypt that sell the iPhone provide unlocking. That is the cell carrier's policy and Apple has no power to override it. So no, there will be no way of unlocking your iPhone. Even if you could it would be inadvisable to try and keep it when you move to another country since the warranty and support for an Egyptian-sold iPhone would only be provided in Egypt, requiring you to send the iPhone back to Egypt should it ever need service.
I'd suggest you just sell your Egyptian iPhone when you are ready to leave the country, and buy a new one, if you wish to continue with the iPhone, when you reach your permanent residence. The iPhones sold in Saudi Arabia are not locked to the local carrier.
Regards.
Message was edited by: Dave Sawyer
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