IPhone 3GS : Random Interruptions while using iPod & NikePlus App

IF YOU ARE HAVING THIS SAME PROBLEM PLEASE CONTACT APPLE BY PHONE or EMAIL
I JUST SPOKE TO APPLE CARE AND THEY CLAIM NOONE ELSE HAS COMPLAINED ABOUT THIS.
They told me that if more people complain, then and only then, will they have their engineers look into it.
I've been having the same problem also. It first happened with the NikePlus App....it would pause workout and resume workout randomly.
Yesterday I went for a bike ride and while using the iPod on my iPhone 3GS the Voice Control would interrupt the music at random.
I think it started after the recent (June2010) iPhone software update.
Totally Annoying!!!
Applecare recommended that I open iTunes with my phone attached and proceed to 'Restore phone to New'. They asked me not to add any apps to the phone until after testing the iPod again during another workout to see if the problem is resolved. Then, I'm to add the NikePlus app and try it again. This way, they can try to pinpoint if it's an App Calibration problem. I'm to contact them to with the results. (I'll post it here also)
*If you too have this problem...please report the problem to apple so that they can address the issue.*

its not your phone bud im having the same problem to keeps crashing and i know its not that the phone is old unless you call 2days old as got it from apple store buch st glasgow on the 14th dec 2011 its an ios issue im sure as my last 1 updated to ios 5 and it wouldnt read sims no longer after speaking to apple they agreed to replace my handset as they are aware that the ios is frying some 3gs model mines was left a brick ie paper weight so if mines is crashing ect i cant even use the camera as it sticks then switches off apple need to sort this ios 5 out

Similar Messages

  • My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.  Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes some

    My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.
    Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
    The only way to keep the iPhone on is to plug it into a charger of any sort. I'm fairly certain it isn't a battery charge issue because this happens at any % of power and sometimes my iPhone can use up all of its charge and not have this happen while other times I can be at 90-100% and it could randomly shut itself down. What can I do in this situation if some has some solution to this problem please let me know on [email protected] Thanks!

    Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

  • Help my iPhone 3GS randomly shuts down, what is wrong?, Help my iPhone 3GS randomly shuts down, what is wrong?

    My iPhone 3GS randomly shuts down for no reason, and apparently I am not the only person having a problem with this. This happens regardless of how much battery life my phone shows, or whichever application I am using. IS THERE A FIX FOR THIS!!!!!!! I understand that cell phones are not built to last forever, but my phone is in to good of a condition to go out and purchase a new one.

    Before you get your knickers all in a twist, try the basic troubleshooting steps Apple recommends:
    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
    If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

  • TS3159 Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes.  Anyone know what I can do to get these songs to play on my iPhone again?

    Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes.  Anyone know what I can do to get these songs to play on my iPhone again?  Please help!

    No, I haven't figured it out.  And no one from Apple has contacted me to help.  Very frustrating.  Sure makes me want to not buy music on iTunes and just buy CD's.
    Do you have a 3GS too?  Maybe it's something with that phone??

  • My iphone get's hanged while using facebook,what to do???

    my iphone get's hanged while using facebook,what to do???

    What buttons did you try?  IF you haven't already, try a reset, no data loss.
    Hold down the home/sleep button together until you see the Apple logo and then release, then wait for the phone to boot back up.

  • My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    This is not a problem I have only had with 7th gen. iPod.  I have had this problem with the 5th gen.  It goes back a few years.  Nike and Apple are aware of this.  Nothing has been done.  It appears that when the iPod voice commences (whether to update you on the status of your run) and you touch a button to prompt a mileage update or song change yourself (or even brush the device wrong when taking off a jacket), the operating system overloads and cannot sort it out.  It then shuts down and reboots.  Your mileage is lost.  So sorry.  Have a nice day.
    Love the other aspects of running with a nano (small and light weight).  I can keep it high and dry and out of the way.  Like the software.  Use it almost everyday.  Hate the unknown dropped runs.  I have logged over 2,000 miles with these devices.  Today I lost another 3 miles - probably the 30-40th time it has happened.  Frustration is somewhere between time for another device to time for another system - Map My Run indeed!
    This probably occurs with my iPod once or twice a month.  Went to the Apple Store - three times.  The first time was maybe two years ago and they first tried some magic dust and then on the second visit, they swapped out my nano - it was a bit flimsy.  The problem returned.  I then upgraded.  The problem returned.  The third time they did a reset and it seemed to help.  Then, it returned.  But to download an older software version, verify the fidelity of the UBS cable, jump from computer to computer, make a trip to the Apple store, and perform so many two steps on one leg just to get what we paid for seems . . .  well, lame.  And, Apple told us the thingy would work using all the different computers and software (Vista, Nike, etc. etc.).   
    Oh, one other thing.  The Apple Store told me to complain to Nike.  Nike said their software is fine.  This is like dealing with General Motors or the government - but, worse.  Not my problem man.  See the guy over there.  Got it.
    I note that no one from Apple is jumping in the chain here with a fix.  So much for customer exuberance.  Generally like Apple.  We have about 20 Apple devices in our family (desktops, portables, phones, pods, tablets) and are lining up for the watches . . .  but, maybe Apple is an idea who time has come and gone, . . . like the wind. 

  • My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....??  Because it gets hot even within 5 minutes also....  And it is happening from 2 weeks daily.

    My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....??  Because it gets hot even within 5 minutes also....  And it is happening from 2 weeks daily.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset   >  http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring  >  http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Why can't I migrate from an iPhone 3GS to a 4GS using iCloud Backup/Restore?? (Says incompatible.)

    Why can't I -simply- migrate from an iPhone 3GS to a 4GS using iCloud Backup/Restore??
    (The 4GS says it's incompatible with 3GS iCloud Backups and so it cannot restore them.)
    I've had to use a computer with iTunes, but surely iCloud can be used fior this?

    You need to update your 4 to newer software to restore from icloud back up, until then you will get incompatible message. So steps are - set up your iphone 4 as new. Update. Erase. Restore from cloud backup. If you update does not take long you should be all set within an hour.

  • I can't make outgoing calls from my Iphone 3GS. I am using Vodafone as my Carrier

    I can't make outgoing calls from my Iphone 3GS. I am using Vodafone as my Carrier

    I would but I work on a remote mine site, closest apple store 2 hour flight away. Hence the reason I'm asking here

  • IPhone 3gs turns off while having 60-80% battery

    hello, iphone 3gs turns off while there is enough battery to be consumed. Round about 60 to 80 percent battery is more enough to keep alive an iphone for a whole day long. what suggestion you recommend, help asap......

    You could try to disconnect and after a few minutes reconnect the battery. That theoretically resets the phone BIOS and is supposed to help regarding the reboot issue (see post by NIKKOH007) http://discussions.apple.com/thread.jspa?threadID=2471090&start=2055&tstart=30
    Or replace the battery altogether with a newer, iOS 4 compatible battery. At iFixit.com they have come to the conclusion that not all batteries in the 3GS are necessarily iOS4.x compatible or a battery defect may be exposed after updating.
    http://www.ifixit.com/Answers/View/31569/Whatis+the+battery+partnumber(s)that+works+withiOS4

  • I am use iphone 3gs. I have use wifi internet that time it work ok, but when i use sim internet then my phone is shut off

    I am use iphone 3gs. I have use wifi internet that time it work ok, but when i use sim internet then my phone is shut off

    reset phone, reset network setting, get new sim, and restore as new

  • When I create an event on my mac ical then sync to my iphone, I cannot later edit the event via my iphone. I used to be able to do this before. Can someone please tell me why this option does not exist anymore? I have iphone 3Gs and can't use iCloud.

    When I create an event on my mac ical then sync to my iphone, I cannot later edit the event via my iphone. I used to be able to do this before. Can someone please tell me why this option does not exist anymore? I have iphone 3Gs and can't use iCloud due to older running system on my macbook pro.

    Lyndsay237 wrote:
    This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
    Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

  • My iphone 3gs randomly started to turn itself on and off today and it won't stop like it is continuously doing this. I haven't dropped it or anything it just randomly started doing it. I put it in rice just in case it got water on it. Help! ?

    My iphone 3gs randomly started to turn itself on and off today and it won't stop like it is continuously doing this. I haven't dropped it or anything it just randomly started doing it. I put it in rice just in case it got water on it. Help! ? My phone won't even be a year old until next month and I was really wanting it to last me for 2 years. :/ What should I do?

    Took my phone to the Apple store this week and they told me it was a hardware/screen malfunction. They replaced the screen for free since it was under warranty. Now it works fine again!

  • My iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either.

    my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.

    Hold down the Home and Power button for 20 seconds. And try to update again.
    Also read and follow this:
    http://www.apple.com/support/iphone/assistant/restore/

  • My iphone 3gs wont update. itunes and ipod touch update no problem, my GF has exact same phone and hers updated also...any advice?

    My iphone 3gs wont update. itunes and ipod touch update no problem, my GF has exact same phone and hers updated also...any advice?

    If I was in your shoes, I would choose to restore the iPhone with iTunes and then choose to NOT restore a previous backup.  I'd then go on to set up the phone as though it were totally new, and choose the stuff to load onto it.
    The reason I'd go through that trouble.. even though it meant losing a lot of settings and having to set stuff up again .. is because I wasn't sure I could trust the backup that it's restoring from.
    If you have trouble again after doing the fresh reload -- especially if it's soon after you do it -- you may have a hardware issue with the phone, such as faulty flash memory or a processor chip that's failing. If that's the case, you'll want to consider your repair/replacement options at that point.

Maybe you are looking for