Iphone 3GS Screen frozen at Apple logo

Tried to reset iPhone, but screen is frozen at Apple logo. Repeated attempts to reset unsuccessful.

See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Similar Messages

  • My iPhone 3GS crashed now stuck apple logo

    My iPhone 3GS crashed now stuck apple logo with no loading circle, I have tried holding the buttons also tried a full restore iTunes finds the phone no problem when it's plugged in thanks

    http://www.iclarified.com/entry/index.php?enid=1034

  • HT4972 hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. tha

    hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. thanks.

    Apple recommends backing up the data when you're getting the battery replaced by them. So I assume that you will likely lose the data during this process.
    Will the data on my iPhone be preserved?
    No, during the service process all data on your iPhone will be erased. Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. During service, Apple may exchange your iPhone with an iPhone that is new or equivalent to new in performance and reliability.
    Following service, your iPhone may have a newer operating system (iOS) version and you will need torestore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check to see if an update is available or contact the application vendor directly.
    copied from Apple - Support - Service Answer Center

  • My iPhone 3GS is stocked on apple logo while restarting my iphone.Do I need to reinstall new IOS on it?Or how can I connect with my itunes again.Thanksssss..

    My iPhone 3GS is stocked on apple logo while restarting my iphone. Do I need to reinstall new IOS on it?Or how can I connect with my itunes again.Thanksssss..

    I having the same issue about the and iTunes says "The iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.". I've had the  iPhone 3GS since it came out. It was working fine until I just tried to  update it. It has never been hacked or jailbroken. We and a few others are having  the same issue then it is more than likely that this is an update issue.  I took mine to the Apple store and the tech tried to update it and he  came to the same problem and told me he couldn't update it. My  assumption is that we are not the only one's with this issue and that if  there was a way to update it to the update before this last one it  might be a solution. I don't know how to get the previous update. Apple  probably is aware of the problem, and hasn't come up with a solution  yet. Or, enough people haven't complained yet. The tech suggested that  there might be something wrong with the phone itself, but that couldn't  be since it was working perfectly before I updated it and others are  having the same issue. It is highly unlikely that a lot of people are  not having the same hardware issue all of a sudden at the same time.

  • IOS Beta 7 OTA, iPhone 3GS stuck flashing between Apple Logo and a white screen

    After installing iOS Beta 7 OTA, iPhone 3GS is stuck flashing between Apple Logo and a white screen. I can turn the phone off by holding the top button. But the phone boots straight to the flashing situation. It doesn't appear in iTunes, and I haven't succeeded in putting into recovery mode.

    in the end ... i did it too.
    for sure, the problem is not related to OTA update
    this is my recipe, even if i think that the behaviour is a kind of random and all the recipes given here do not really help
    - absolutely needed: cross your finger before running the procedure
    - leave the battery run flat
    - open itunes
    - connect usb
    - when it starts booting, press home and keep it pressed
    - if it loops (it will ...), try to turn it off with power button while keeping home
    - after a few tries, it will not reboot and it will go into recovery mode BUT WITH SCREEN BLACK (you see it is in recovery mode in itunes)
    - upload ios5b7
    anyway ... this time it was a bad release by apple ...
    and i think this thread will become very "popular" in the next days

  • What to do if your iphone 3GS freezes on the apple logo and wont respond when you try to reboot it?

    My iPhone 3GS keeps freezing as soon as i turn it on. I hold the home button and the power button to reboot it and it just wont respond to anything. It just stays froze on the apple logo with the black background and nothing else.

    Hi hollie13,
    I'm sorry to hear you are having issues with your iPhone not responding.
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots.
    Always back up your device before troubleshooting:
    iOS: How to back up and restore your content
    I've quoted some helpful highlights for you:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    Resolution
    Follow the appropriate steps for the symptom you're experiencing.
    If the device is unresponsive or certain controls aren't working as expected, try restarting
    To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
    Slide your finger across the slider to turn off the device.
    To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
    If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.  If there is no video, verify that the device has enough charge to turn on
    Ensure the iPhone is connected to the Power Adapter it came with.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Home button to attempt to wake the device.
    If the screen displays a red battery icon, let the device to continue to charge until it turns on.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode.
    I hope this information helps ....
    Have a great day!
    - Judy

  • My iPhone 3gs is stuck on apple logo even after a restore on DFU mode, what can I do?

    Hi guys, I just got an iPhone 3gs from my girlfriend and it was working perfectly, I restore it from the phone by erasing all data on it, and it wont boot after that, it is stuck on the apple logo, I've tried restoring it in recovery mode and even in DFU mode, but it's not working, what should I do?

    If you live near an apple store make an appointment.  They will perform a DFU restore using known good equipment.
    If that doesn't work you probably have liquid damage.

  • I erased my iphone 3gs and now only apple logo reveals..What to do ?Please ppl i need some help!

    First of all im from Estonia so im sorry about my bad english. The thing is that i wanted to sell my iphone 3gs, but when i erased all content and settings my battery went so low it shut down. So i tryed to turn iphone on while it was charging and only thing i saw was apple logo loading. Then, when it was loaded it restarted and came apple logo without loading and then again with loading and so on. Then i thought i can update my iphone or something with itunes and i plugged in to my computer and itunes cant find it either. And i thought maybe it needs to load for a long time so i left it to load for about 18 hrs. And its still loading ... So people please help me! Thank you.

    http://www.iclarified.com/entry/index.php?enid=1034

  • Iphone 3GS keep loading in apple logo after restore to 4.3.5

    Hi all,
    I have an problem in my iphone 3GS. It couldn't boot up to lockscreen and always stuck in apple logo but it able to sync to the itunes. I try many times in restoring to latest firmware 4.3.5 in DFU and recovery mode and also uses different PC, the problem still not resolved. Anyone can advise?

    I would try forcing into recovery mode and then restoring again to see if this helps. If not then it would need to be serviced by repair or replacing the device which will not be covered under the warranty due to the liquid.

  • My iphone 3gs freez dsplay only Apple logo n restart again .... plz help me ?

    My iphone 3GS freez and show only apple logo and restart again again .....
    when i hold Power Btn + Home Btn , only show low battery icon ... and i leave for 2 hours for charging but the same no any approvment please help me ?

    http://www.iclarified.com/entry/index.php?enid=1034

  • TV screen frozen on Apple logo after pressing select button on remote.  Have powered off Apple TV and router.

    TV screen is frozen after pressing select button on remote.  Have powered off both Apple TV and router. Menu does not come up. All that is on TV screen is Apple logo with black screen.

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Screen frozen with Apple logo

    iTunes was having issues and needed to shut itself down. The iPod still had the "Do Not Disconnect" screen on, so before unplugging it from my computer, I disconnected it with the Windows USB utility, at which point the screen changed to the Apple logo. Every few seconds the screen flashes blank and then back to the Apple logo, apparently trying to reset itself, but it's stuck.
    I've tried holding the Menu and Center button, plugging into a power source, plugging it back into my computer, but it is completely unresponsive....
    Suggestions?

    If you are on the Apple logo, to fix the problem, disconnect the iPod (if connected), then hold the previous and center buttons. Once you are at the main screen of iPod Diagnostics, click the next or previous buttons (depends on software version) until the arrow is pointing to "Sleep", then click the center button. Click the next/previous buttons until the arrow is pointing to "HIB Test", then click the center button, and then once the screen goes blank click the center button again.. You should be back at the Apple logo. After approx. 10 seconds, it should light up then go to the main menu of the iPod. Hope it works! Good Luck!
    Message was edited by: stefran1

  • My Iphone 4s just went blank today.  I have tried charging, rebooting, restoring, and now recovering.  Nothing seems to have worked  While trying to recover, my Itunes says "waiting for Iphone"  My screen shows the Apple logo and a status bar.  It's 2 hrs

    Help!!!  Been close to 3 hrs now

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • HT1414 my iphone 3gs is stuck on apple screen then after a few mins shuts off then turns back on

    my iphone 3gs is stuck on apple logo for a few mins then shuts off and then turns back on right after  to b stuck on logo

    See
    http://support.apple.com/kb/TS1591

  • How much £ dose the iphone 3gs screen cost

    how much £ dose the iphone 3gs screen cost

    At my Apple Store they still will replace the iPhone 3GS front screen assembly for $99 US. In UK it will be a lower number in £. See if your Apple Store does this. At worst you are looking at a perfect Replacement iPhone 3GS for £ 126.44 at UK Apple Store. Make Genius reservation first to avoid long wait.

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