Iphone 3gs software 5.0, PLEASE HELP

I have downloaded the software, but when I actually update it on my 3gs it says "backing up iphone" and it loads about 1mm of green and then doesnt load anymore. I have tried everything!

Downgrading to a previous version of iOS is not supported.
Sounds like your iPhone was hacked/modified/jailbroken to work
with wireless carrier other than the one it was purchased from. The
update has relocked it to the original carrier. Contact the original
carrier to see if they offer unlocking and if you qualify - only the
carrier to which the iPhone is locked can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Be advised that the previous modifications to change from original carrier
to your local Carrier may have rendered the iPhone unable to be
officially unlocked.

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