IPhone 3GS stuck at the iTune sync screen

the phone wont get past the iTunes sync screen and cant restore any firmware and it shown pop up: the iPHONE COULD NOT BE RESTORED. AN UNKNOWN ERROR OCCURED(23) .what happen with my iphone.

have you tried putting it into recovery mode or try a different us port maybe. I had a similar issue. After updating my iphone to 3.1.2, it wouldn't sync and corrupted. I put it in recovery mode and restored my backup

Similar Messages

  • HT4993 My iphone is stuck on the itune screen.  I have tried pushing the on/off and the bottom button and nothing happens.  I plugged it in the computer and pushed the bottom button as I saw to do on the internet.  I never got the restore screen.

    My iphone is stuck on the itune screen.  I have tried pushing the on/off and bottom buttons and the phone will turn off but come right back to the itune screen  I also tried plugging  my iphone into my computer and holding down the bottom button to see if i could get to the restore screen.  Nothing, just the itune screen.  Any ideas what to do to fix my phone?

    Please read this article if you are unable to restore your device using typical process:
    http://support.apple.com/kb/HT1808
    good luck.

  • HT201210 my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

    my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

    Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

  • My iphone is stuck in the loading spinner screen for over a hour now. what should i do?

    My iphone is stuck in the loading spinner screen for over a hour now. what should i do?
    I dont want to restore it again. iTunes recognises my phone but it blocks when it´s plugged.

    julianafromuberaba wrote:
    My iphone is stuck in the loading spinner screen for over a hour now. what should i do?
    I dont want to restore it again. iTunes recognises my phone but it blocks when it´s plugged.
    Is your iPhone Jailbroken ?

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • IPhone 3G stuck at the Apple logo screen; will not boot!, continued

    This thread is a continuation of
    [iPhone 3G stuck at the Apple logo screen; will not boot!|http://discussions.apple.com/thread.jspa?threadID=1600894],
    which has been locked.
    The thread was too long and some browsers were timing out.
    The above link goes back to the original thread.
    Thank you.
    Apple Discussions Hosts

    Add me to the list of people furious with Apple about this problem...
    ...I have just got back from a 2 week holiday in Spain, and on day 3 of the holiday my iPhone rebooted itself and stuck at the Apple logo.
    What's more annoying, I'd purchased a data abroad plan from o2 for £50 and hardly used it because I couldn't use my iPhone because it was stuck on the **** Apple logo. o2 will not refund the plan I purchased because I had started to use it (about 2.3MB to be precise).
    Good job my girlfriend had her trusty Sony Ericsson phone because at least it WORKS as a phone, unlike this **** iPhone 3G which only has one use - as an expensive paperweight.
    Come on Apple, at least admit there is a problem and show your loyal customers that you are actually aware there is a serious problem that is causing your iPhones to become utterly useless.
    I'm seriously thinking of gettting rid of this iPhone and getting a cheap no frills phone - at least I can use it to make calls.

  • My iphone is stuck on the apple boot screen...Help

    My iphone is stuck on the apple boot screen, how can i get it working? I've tried holding the power and main screen button and nothing happens. Anybody any suggestions please?

    Recovery Mode.

  • Iphone display stuck with the itunes icon and picture of usb drive

    My iphone display is stuck with the itunes icon and picture of usb drive. I've tried resetting the phone but it comes back each time. When connected to PC nothing happens. When I open itunes the phone is not recognized.

    see if this link helps http://support.apple.com/kb/HT1808

  • My iPhone is stuck in the apple loading screen

    My iphone is stuck on the apple boot logo with the loading bar under it, and my computer doesn't say that it is plugged in. I've already tried holding the home and power button trick to turn it off, but my home button had been broken before this so it dosent do anything. I dont know of any other ways to get it out of this screen and working again.

    NVM... broke down and called Apple Care.  Pressed on/off button and held it for a few minutes before pressing home button.  In recovery mode, but at least it is doing something now!

  • IPhone 3G stuck at the Apple logo screen and  will not boot!

    Hello
    i have a problem i was using one of my iphones and i needed to restore him
    When i have done that restore and updated it it will not bootup anymore.
    He installed 3.1.3 then it all started.
    I have tried many things and restored alot off times
    I have tried DFU mode Restore
    I have tried Recovery mode Restore
    I have tried another usb / port
    I have tried a mac book pro and Restore mode(s) Recovery mode
    I have tried installing 3.1 / 3.1.2 no succes.
    And i have done a few more things and it's still not booting up
    This is whats happening now.
    {power on}
    Black screen with apple logo in the middle
    {few minutes later}
    The spinning wheel in the middle then its stuck the spinning wheel is not spinning
    {alot of minutes later}
    You will see a flash and then he starts all over again
    This also happens after restoring or recovering.
    Could anyone help out with this one..
    Thanks in advanced.

    Hey i kind of have the same issue.
    I bought a iphone about 1 year ago and about 2 months ago i was not able to see any wifi connections in the area or connect to any even though i was sure that there was a wifi nearby and my fellow coleauges could connect to it with their iphone. I thought that this might have something to do with the "restrictions" so i went to turn the restrictions off but realised that it had a passcode that i had forgotten. I wasnt able to restore it within the iphone so i restored it from my computer. Once i had finished the iphone had a " connect to itunes " on the screen and it said that there was no sim car installed, even though there was. I tried cleaning the sim card and everything else, i tried connecting it to itunes but it just said no sim card installed. Now i cannot use my iphone or cant even activate it. I have also tried to restore it in recovery mode but ended up with the same problem. Please Help.! Thanks

  • HT1689 my iphone is stuck with the itunes circle logo showing with the cable disconnected; the whole iphone is frozen

    My iphone screen is frozen showing the iTunes logo and a disconnected cable; nothing works?

    That is telling you that you need to connect it to iTunes.  (iTunes will probably tell you that it needs to be restored when you do.)

  • IPhone 3G stuck at the Apple logo screen; will not boot!

    My iPhone 3G has been working all day. I rebooted it because it was hanging when trying to use some apps, and now it's hung at the Apple logo. It will not boot fully. I have tried to reboot the phone many times but I get the same problem. I let it sit there for 30 minutes and it does nothing.
    Anyone else have this problem? Any ideas on how to fix it without doing a Restore?
    Ethan

    Oh, they know! I've had all of the above issues, tried every and all remedies several times, even uninstalled and reinstalled itunes. My phone froze up totally for over 24 hours after several attempts to sync and itunes closed then I had to reset, not even an apple logo, just a dim lit screen. Went to the genius bar, they replaced my phone. The tech said apple knows and is working on it.
    Note: tried to book an appointment online, none available so I went and signed the standby list.
    Luckily someone didn't show up, because they said some people wait for hours.
    The new one is doing the same thing. I have yet to sync fully. my contacts & calendar sync OK, a few apps, beyond that nothing-no music, photos, podcasts, ringtones. Itunes hangs during syncing an application and iphone times out. the only option is to close itunes and reset the phone. Upon fully reset, maybe 1 or 2 apps are installed, nothing else. Resetting takes forever, it has frozen again with the apple logo for about 12 hours, and usually about 10-30 min each reset. I have restored the new one twice. Problem is, when it freezes up or times out, itunes won't recognize the iphone at all, it says no iphone detected.
    I am now going to restore the phone again, and not attempt to install any apps until this issue is resolved. I have already spent hours on this, and really tried everything. I would rather have my music, ringtones, photos, podcasts etc than a few apps. Shame, because i've spend at least $50 in addition to numerous free apps.
    Side note: I scheduled another appointment at the genius bar when my phone was out of commission for 12 hours, they are booked for three days in advance so the issue is still widespread. Luckily I was able to finally get itunes to recognize my phone and restore.
    Message was edited by: stephb1

  • TS3297 my iphone is stuck with the itunes logo only

    hello friends
    my iphone is displaying itunes logo only. i cn emergency calls only,plz help

    It can be fixed by restoring the iPad to factory settings. Your iPad has gone into recovery mode.
    Read this for the instructions.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • I have audio books on my ipod, but when I hook it up to my computer they don't show up so I can't take them off or anything.  Now I am out of space.  How do I get them to show up on the itunes sync screens?

    I have audio books that are on my ipod touch, but when I hook it up to my computer to make changes they don't show up.  I can't add new music, because it keeps telling me I am out of room.  When I go to the book tab at the top it doesn't show any so I can't take them off.  How do I get them to show up?

    iDevices are not and have never been backup devices.
    Authorizing a computer does not cause media to magically appear.
    Media is only where the user puts it.
    Copy the ENTIRE iTunes folder from the old computer to the new computer.

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my compute

    Please post options available

    Hello Eainere,
    Thank you for using Apple Support Communities.
    It sounds like the phone is in recovery mode, and is not recognized in iTunes when you have it plugged in.
    The steps to take next will depend on what Operating system you have installed on your computer.
    For Mac OS:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    For Windows OS:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    All the best,
    Sterling

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