Iphone 3GS update went wrong - plugging in via USB causes instant PC crash
I have (had) an iPhone 3GS, working well. I decided it was time to do a sync, and an update was suggested. A back up seems to have been created from the sync (visible in itunes), however there were messages afterwards that my PC had recovered from a serious error. The update became a restore and update, and I was given the choice to restore to my backup. This process appeared to go well enough, though at the end my PC kept crashing and trying to reboot but as long as my iPhone was connected via USB the PC could not reboot.
Furthermore, a whole stack of info from my iPhone (all texts, all notes, around 600 out of 800 photos, settings, apps etc) has disappeared.
Now every time I try to connect my iPhone to my PC it instantly crashes. Other things (eg headphones) still work in the same USB ports (I've tried multiple, front & back).
I can see an itunes backup was created, but cannot connect to itunes on my PC to ascertain if there is any more data from the back up (namely my notes & photos). Any suggestions from similar experiences would be most welcome!
Success.
After a bit of a dig around google searches, it seems there's some sort of glitch between Apple and Logitech webcam device drivers.
I removed the Logitech drivers, and voila! iPhone no longer causes instant meltdown of pc.
My question now then, how do I work out if my incomplete restore can be turned into a complete restore? I was game enough to hit the restore button in itunes and it only gave me the option of returning to original settings, thus erasing what is currently on there. I cancelled that move!
I would like what I have (all contacts, at least!) plus the disappeared old stuff (pics, notes, texts would be nice)...
Am i right in understanding that iTunes will only keep one backup and any subsequent ones will replace the previous one? I'm nervous that if I backup what i have there now, it will replace a good backup that I really might be able to restore in full.
Any thoughts on this?
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Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
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Hi
I updated my Iphone 4 to the latest IOS5 software and selected to backup to the cloud. This worked a treat. I did the same on my IPAD and this worked to,
I then updated my wifes Iphone 3GS to the same IOS5 software. It said it was backing up the phone and it proceeded to continue with the download. Once the loading of the software was complete, I then went through the process of setting up the iCloud settings on the 3GS phone and selected to merge the data and used my Apple Account, as we share this account.
Now complete the contacts are incorrect, as they phone now has all my contacts on it and my wife's are missing / have been overwritten. This is a major issue as I cannot seem to recover these.
I can plug the phone back into ITunes and run a restore but its telling me to restore to factory settings. Where is the backup iTunes did as part of the software update and or how can I recover the contacts that are relevant to my wifes phone and not mine as she cannot use her phone with my contacts.
I have since turned the contacts off on her phone and removed these so they do not appear and sync with the cloud, but I depserately need to get these back as they are required for her work.
Many thanks
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Maybe try down-grading it so you can at least add contacts and change settings? i havent done it but you could try.
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