Iphone 3GS Updated to IOS5, but Contacts from another phone / instance applied to the phone after update!!!
Hi
I updated my Iphone 4 to the latest IOS5 software and selected to backup to the cloud. This worked a treat. I did the same on my IPAD and this worked to,
I then updated my wifes Iphone 3GS to the same IOS5 software. It said it was backing up the phone and it proceeded to continue with the download. Once the loading of the software was complete, I then went through the process of setting up the iCloud settings on the 3GS phone and selected to merge the data and used my Apple Account, as we share this account.
Now complete the contacts are incorrect, as they phone now has all my contacts on it and my wife's are missing / have been overwritten. This is a major issue as I cannot seem to recover these.
I can plug the phone back into ITunes and run a restore but its telling me to restore to factory settings. Where is the backup iTunes did as part of the software update and or how can I recover the contacts that are relevant to my wifes phone and not mine as she cannot use her phone with my contacts.
I have since turned the contacts off on her phone and removed these so they do not appear and sync with the cloud, but I depserately need to get these back as they are required for her work.
Many thanks
Stuart
Having the exact same problem. Just got an iPhone 3G S for christmas, and i can't use it.
Maybe try down-grading it so you can at least add contacts and change settings? i havent done it but you could try.
Similar Messages
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I keep trying to update but a little box pops up and says it wont allow me. Also before i try to update it says to transfer my apps on to Itunes, how can i do that!? Please help.
Syncing your phone should transfer everything where it needs to go.
What exactly is the error message you get? You may need to restore the phone before updating.
First be sure you have synced and there is a backup. To be sure there is a backup, you can right-click on the iPhone in the left navigation under Devices and select "Backup"
Second, click "Restore" and follow the prompts
Third, select the most recent backup from which to restore the phone.
Fourth, sync the phone.
Fifth, try updating again.
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i updated my iphone 3gs to ios 5.0.1 from ios 4 , now its saying that sim is not activated but the sim is still inside
PLSS HELP ME OUT !!!!Sounds like your phone was hacked to work with any network. Doing the update re-locked it to the original carrier. All you can do now is contact the carrier it is locked to to see if they have an unlocking policy. Note that if it's AT&T they do not offer unlocking. otherwise find an un-activated sim for the original carrier and you can use it as an iPod.
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I'm hoping someone can help me. My old computer crashed, and had to get a new one. I lost my iTunes, and didn't have a back-up. The only place I have the data is on the phone itself. I had to re-install iTunes on my new computer, and I want to update to iOS5, but I'm worried I'll lose everything on my iPhone, as I don't have a back-up. How do I take the data (pictures, contacts, email, etc.) from my phone and put it on my computer, so I can update to iOS5, and have a back-up in case I lose it? I already transferred the purchases, so I have all of my apps on my new iTunes, but I don't want to lose any other data. I have Windows XP and an iPhone 4.
Thanks for any help or advice - I appreciate it!Copying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?threadID=776996&tstart=0
http://discussions.apple.com/thread.jspa?threadID=805256&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432󂫸
Also these useful internet articles...
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/help/2005/01/2waystreet/
iPod: Frequently Asked Questions
http://docs.info.apple.com/article.html?artnum=60920
Patrick -
I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
Hello, well i just purchase iphone 4 from pakistan.. I want to update my ios but that didnt work. I just saw the status of my phone.. So iphone was lock.. I need lil help . Thanks
ONLY the carrier it is locked to can authorize unlocking it. You will have to contact them. Since you are not the original purchaser of the phone and do not have service with whatever carrier it might be locked to, it is highly unlikely you will get it unlocked.
Since it was hacked to unlock it originally, it is highly likely that the phone will become a brick if you attempt to apply a legitimate unlock.
Actually, it is probably already a brick.
There is nothing we can suggest other than to google "iphone dfu mode" and try doing a restore in DFU mode to see if that can bring it back to life. It may. If so, you will then need to work with the carrier it's locked to or sell it and buy a new phone. -
HT201210 hi i did update my iphone 3gs it was successful but it says that i have no sim card in it
i did update my iphone 3gs it was successful but when it restart it doesnt know my simcard, anybody can help me
Your iPhone was hacked or jailbroken to unlock it to use it on a different network. Now that you have updated the OS it has relocked to the original carrier. Call AppleCare and give them the serial and model numbers so they can tell you who it is locked to. Then contact that carrier and see if you can get the iPhone unlocked.
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hi there my iphone 3gs is an openline but im using 02 sim card..when i am trying to update it on itunes it restore all the system..but when im trying to activate it..it dosent want to activate and my sim is no longer detecting on my phone..any ideas on ho
I wa aware
I was rather hoping it might generate some info that might be of use to help OP it doesn't make much sense as it stands without a tedious Q&A session -
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Please see the More Like This section on the right.
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You are now locked back to the original carrier.
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Can I restore back to IOS 5.1?It sounds like you have a hacked/unofficially unlocked iphone. When you update, it will indeed lock it back, as it should.
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Updated my iphone 3gs last night and all contact info is gone.
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You can resync your contact via Itunes, just go to the contact tabs and check to sync.
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Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You
Take the SIM out and reseat it. Was your phone jailbroken or unooficially unlocked? If so then when you upgraded the phone locked again to the original carrier. If that is the case you need a SIM from that carrier to use the phone or you could contact that carrier and have them unlock it for you
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