IPhone 3GS with pictures in folder will not sync with iTunes

The problem I have is that when I attempt to connec my iphone to my HP Pavilian dv500 it causes my computer to shut down. I have itunes up and running but the instant I plug the phone in windows shuts down. The blue screen has a message but it closes to quickly for me to read it.
I have call tech suppot and the tech told me it has something to do with having pictures on my iphone. So I reset my computer with no pictures and it will sync up to itunes and I can then do what ever I want to. But if I take a photo with my iphone or move pictures over onto my iphone the next time I attempt to sync up to itunes my computer will shut down. And to be able to sync again I have to delete my photos.
HELP? What can be causeing the problem?
I spent over 6 hours on the phone with tech support only to find out that the tech was not sure what the problem could be and that I was using up my minutes and now have gone over my talk time and have added 100.00 bucks to my phone bill.
What could cause my computer to shut down when attempting to sync my iphone with photos on it?

Could be an issue with an outdated driver - Logitech webcams, Lexmark scanners, etc., cause this. See:
http://support.apple.com/kb/TS1502

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