IPhone 3Gs won't sync contacts through iTunes after 4.0.2 upgrade

I updated to OS 4.0.2 today, and since then my iPhone 3Gs will not sync contacts. All contacts have now disappeared from my phone. The group headings still show, but Contacts is empty. I performed a factory reset and restored my phone, but still no contacts. Even after repeated syncs.
I am syncing with Address Book through iTunes. I performed a one way sync each time from laptop to phone to avoid the phone overwriting my address book with zero data. I also backed up my contacts before attempting the sync, so the data still exists in Address Book, it simply won't appear in the phone.
I also tried to reset sync history - first by using iSync 'reset sync history' button, but that does not work these days as iSync does not see my iPhone. Then I tried looking for the reset sync history' button that Apple Support says can be found as follows:
"Open iTunes. From the Edit menu, choose Preferences. Click the Devices tab. Click the Reset Sync History button."
But - that button is not there!
Any ideas anyone?

Did you try to set up your phone without using the latest backup? If you can, your other backup might be damaged and not usable anymore.
How to back up your data and set up as a new device

Similar Messages

IPhone 3Gs Won't Mount In iPhoto 9 After iOS 6.0 Upgrade

Just upgraded my iPhone 3Gs to iOS 6.0 and now I it won't mount in iPhoto 9.
There is a phone icon but no name and photos don't preview for upload.
Any ideas?

After some additional research at this link:
https://discussions.apple.com/message/11754751#11754751
I have it working with full capability.
Steps I followed:
1 Start with power off iPhone and car
2 Connect phone to USB cable
3 start car turn on stereo select iPod input
4 power up iPhone
5 radio identifies iPhone. Says to reconnect
6 power down car disconnect iPhone
7 restart car and connect phone
All works great!

How long does restoring iPhone 3GS take in recovery mode through iTunes?

how long does restoring iPhone 3GS take in recovery mode through iTunes?

You are right there as a weard issue try with the battery comes out and then try to connect to the itunes should be working properly, if not fix the power on/off button because are escential to do it.

Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

My iPhone 4 won't sync with my iTunes

Couple days ago I reboot my MacBook Pro because it was slow and I thought it would be helpful if I reboot it, after I reboot it my iphone 4 won't sync anymore. What can I do to make it sync it again?

Does your Mac meet the requirements for the latest version of iTunes?
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
In the future, you're more likely to get faster, more appropriate responses by posting to the correct forum. The iPhone Hardware forum is not the correct place to be posting issues regarding iTunes on your Mac.

IPhone 3Gs won't sync iTune on a new computer HP Windows 7

My computer was stolen, so I got a new HP Pavilion. I installed iTune 10, and trying to sync my iPhone 3GS. But noting happens. I see my iphone on itune, and when I click my iphone, everything is blank. My phone won't sync and not being able to backup either. Help!

when I click my iphone, everything is blank.
Do you mean there's no text in the summary pages?

IPhone 3GS won't sync or be seen by iTunes

Hi All,
I recently moved my iTunes library from my PC to Network drive.
During the move due to my stupidity I lost my playlists.
I have 2 x iPhone 3Gs and a 160GB iPod classic.
The iPod classic can sync with iTunes no problem.
When I try to sync either of my iPhones nothing happens.
I am using the same cable as my iPod and it starts charging the phone.
My PC recognises the phone as it asks me if I want to few photo's.
However iTunes does not recognise the phone.
I am not sure what to do as nothing has changed with the exception of where the music is located.
Does anytone have any suggestions?
I have been trying to get this sorted for the last 5 days with no luck

Hello taylasaurus,
I would be concerned too if my iPhone was not recognized by iTunes on my Mac. I found an article with steps you can take when you encounter an issue like this.
I recommend following the steps in this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M.

Help! My iPhone 3gs won't sync or charge via iTunes or wall socket.

I have tried to turn it off and the hard reset but it's still not charging. It happened while I was syncing it with iTunes then suddenly the computer just won't recognize the iPhone (the syncing wasn't even done yet when it happened). Anyone know how to fix this? Thanks!

if on a mac, restart the computer. if on windows, close itunes disconnect device start> search> type in "services" >then slect service local. find apple mobile device and then on the left choose stop the service. then start the service.
or go here:
http://support.apple.com/kb/TS1567?viewlocale=en_US
and do the first step.

My iphone 3gs will not sync with my itunes, instead it open up with iphoto who do I get it to sync with itunes?

How do I get my iphone 3GS to open up and sync with itunes and not iphoto? My iphone thinks it's a camera and now I can't sync new music onto it.

efshanks wrote:
My iphone thinks it's a camera and now I can't sync new music onto it.
It IS a camera.
Have you tried opening iTunes? Does iTunes detect that the iPhone is connected?

Iphone 3Gs won't sync music, photo's etc after updating to iOS 5.1. Need help!

I recently updated my iOS on my Iphone 3Gs and it won't sync any of my music or photo's. I'm extremely frustrated and annoyed that I can't put any of my music or photo's onto my Iphone as the new iOS (5.1) won't sync.
I've done everything I can think of. I've done everything people have said that would work for them from the internet and nothing has worked. I need help!

This should be helpful.
http://www.youtube.com/watch?v=wAYuBNBjo3I
I had the same problem on my iphone4, and it worked!

IPhone 3gs won't sync my exchange server email

I just got the 16gb 3gs. I synced it with my outlook contacts and calendar, which went flawlessly. My email, on the other hand, didn't sync. My exchange email account doesn't even show up as an option to sync. Obviously the phone is talking to the server, because it got my contacts and calendars.
Is there a setting on Outlook to allow my account to show up in iTunes?
We're using Exhange 2003 (SP2) and Outlook 2003

Follow the steps here to sort this out:
http://support.apple.com/kb/HT1207

IPhone 3GS won't show up in iTunes

Today, I upgraded my iPhone 3GS to the golden master version of the developer preview of iOS 4.3. After I updated, I opened iTunes (10.2.1), but it wouldn't show up, no matter how many times I unplugged it and plugged it back in. My first-gen iPad (also running the golden master of 4.3) wouldn't work either. I don't know what to do.
Message was edited by: Swery

We Don't Talk about jailbreaking here.
Sorry
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question"

I can't update my iphone 3gs to the new os through iTunes. Any suggestions?

I can't update my os through iTunes. Any suggestions?

Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.

IPhone 3Gs won't sync with my Exchange 2003 account. How can it be done??

I'm a school teacher for a charter school. I check my emails at home from:
http://mail.starsmiddleschool.org/exchange/
When I arrive at that page, I type in my username and password.
It is an Exchange 2003 server.
I just got a new IPhone 3Gs with AT&T. (I also have a Macbook 2,1 laptop with Snow Leopard updated and installed).
I have looked online for days and days for suggestions, but nothing's worked. My administration isn't too helpful on this matter.
I can go to the website listed above and check my emails from school, but I cannot set-up the account on my IPhone.
I have tried entering my information over and over again....PLEASE HELP!
Thank you for taking time to read this and offer any helpful advice!!!

Okay...I checked with my school administration about the Exchange Account, and it is set-up for mobile devices to receive their emails via cell phones.
Still, it keeps "Failing" at connecting.
I need to type in my:
---> I click add account---> then I click on Microsoft Exchange---> then begin filling out the information as should below:
Email: [email protected]
Domain: (do i type in ".org" here????)
Username: my username
Password: my password
Description: School Emails
Server: (do i type "mail.starsmiddleschool.org/exchange" ????)
Thanks for your help!!!

My iphone 4 won't show up in iTunes after installing snow leopard

My iPhone 4 won't show up after snow leopard has been installed. I just updated iTunes to 10.5.3 (3). the Macbook pro does recognize the device in iPhoto and I can sync the photos. But no connection is made with iTunes. I've read something about it on the support forums, but I'm not sure what to do for fear of losing data either on my phone or on iTunes. Can you help?
Thanks

Hello macr888,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPhone 3Gs won't sync contacts through iTunes after 4.0.2 upgrade

Similar Messages

Maybe you are looking for