Iphone 3gs wont allow me to enter password

My iphone 3gs wont allow me to enter my password.  the graphics on the phone seem to show the basic framework - ie boxes around the numbers etc.

Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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    bubblesblom wrote:
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    Thanks for the question, and welcome to Apple Support Communities.
    It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
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    http://support.apple.com/kb/HT1430
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    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
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    my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?

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