Iphone 4, 2 months old, screen dead

My recently bought iphone4 is dead, nothing I do will switch it on, it is charged. Anty tricks to get it going again?

carl wolf wrote:
You fixed it yourself in 7 minutes. You should indicate this problem as solved, and give yourself a point.
But before that, should learn how to use Google.

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2 months old, screen dead, shop closed down!

Hi All,
I wonder if someone can help.
For my daughter's birthday I bought her a Blackberry Torch from (what appeared to be) a busy ebay shop (thousands of previous happy shoppers, 98.9%, based in UK etc etc).
2 months later the phone's screen has stopped responding and I find that the ebay shop has closed !!
I have taken the phone to a reputable repair shop and they swapped both the cable and the screen, but nothing. It still fails to work.
I am now at a loss as to what to do. Surely I have some comeback to RIM, but I can't see anyway to approach them.
Any thoughts?
Glen

Hello 5greenfamily5,
You are in a pickle of a situation indeed. Technically warranty is provided by RIM, through the authorized reseller channels, to the original purchaser of the brand new device. But RIM does nothing to service any warranty directly...all warranty is serviced by those authorized resellers, who can escalate into RIM if necessary. So, if the eBay shop you bought from was an authorized reseller AND you bought it truly brand new from them, then they (the eBay shop) are your warranty service entity...which is where your problem really get's difficult, since they shut down.
When you purchased, you should have received documentation about your warranty provisions and methods of seeking warranty support. In some locations, it could also (besides the original place of purchase) be the mobile service provider or an authorized service center...it varies by region, so we can't tell you what your provisions are...your original purchase documentation will have that information. If that documentation covers this case (of your eBay shop closing down), then you should follow whatever it is that documentation tells you to do.
If, on the other hand, this BB was not brand new to you and/or the eBay shop was not an authorized reseller, then you indeed have no warranty at all.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
But, all in all, from your description, I might not hold out much hope for receiving any warranty coverage on this device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My iphone 4s, 2 months old hangs often. What should I do?

My Iphone 4s,2 months old hangs often. I bought this in India. When compared with Iphones bought in the US/UK, I see lots of difference in the sharpness in display too. Though the clarity and quality of screen is secondary, the phone hanging often is my major problem I am facing. What should I do to avoid this?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Replacement iphone(hardly one month old phone) is a new one or refurbished ?

Replacement iphone(hardly one month old phone) is a new one or refurbished ?
I am facing lot of issues with my iphone 3gs.Please i request you guys dont buy any apple products here.its waste.I bought my iphone one moth back when i use GPRS(internet ) on my phone .it will shut down and gets heated.Went to imagine(Authorised apple service center)they said will replace the phone when i went to collect the phone they said it a new one when i check the connector it was having all dust in it.WHEN I ASKED THEN AGAIN THEY SAY ITS A NEW PRODUCT.HOW COME A NEW PRODUCT HAS DUST COLLECTED IN CONNECTOR DOCK.
Replace the phone with a brand new phone.

There should be no way to tell. The dealer/store shouldn't know either. It should be good as new.
The warranty clearly states that it can be a refurb unit. You have no say in the matter.

IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
should I bring it to apple ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
Replacing or even suggesting replacing hardware without doing basic troubleshooting first is not very smart.
If basic troubleshooting does not resolve, take it to Apple for evaluation. There is no obligation to pay for anything, the evaluation is free.

I have an iphone 5, 2 months old. i am having trouble connecting with any device through bluetooth.

i have an iphone 5, 2 months old. i am having trouble connecting with any device through bluetooth
can not find any other device .like my car CD or other bluetooth audio device even my laptop.
i will be grateful fi some one can help
best regards
sam

And I forgot to mention I have just changed email addresses so with the old email it was all working then with the new email I'm only functioning one direction.

IMac 27" 2 months old is dead

Our two month old iMac 27" has had 3 service calls. The 2nd one just over a week ago was because our CD drive stopped working. Luckily we have the extended warranty. However, we live in Beijing. The service guy came out took the screen off and took the serials numbers of everything inside. Why isn't that all linked to our main serial no? The mac is so new the new drive has to come from Singapore! A week later and still not here however, not that that matters at the moment as the mac is completely dead. Beijing service no for English routes to Singapore (thankgoodness) however they were so congested and busy I have to call back to speak with a product manager. I'm reading the forums and this seems to be a pretty common problem. I'm pretty ticked as this is an expensive computer and you expect better than it to have problems so quickly.

First a couple of things.
Welcome to the Apple Discussions.
Reading these forums is like visiting a hospital and coming to the conclusion many people in the general population are sick, of course that's a silly conclusion so don't be so quick to conclude the 27" iMac has a common problem.
However you are having an issue and you should contact Apple directions to see what can be done, the phone number for China should be listed in the owners manual, if for some reason you don't have that available you can download it here. Regarding your serial number question that is anyone's guess, perhaps they simply are collecting information to see if there is a trend with a batch of parts.
Good luck!
Roger

Iphone 4s 2 months old battery drains

my iphone 4s is 2 months old and the battery goes from 100% to dead within 2 hours.. the problem started this weekend.. using version 5.1.1 Location services are off, brightness is at 40%. I haven't downloaded any new apps..

Restore iPhone with iTunes on computer. At end when prompted, Set Up as New iPhone. See if the battery is better. If still problem, all iPhone 4S have full Warranty, make Genius reservation and take to Apple for resolution.

Have iphone 4sabout 2 months old .the battery will not charge any ideas?

my iphone 4s is only 2 months old but will notcharge any ideas gratefully appreciated.

How are you charging the device?
What cable are you using?
Are you plugging it into a wall outlet or a USB port on another device?
Have you tried more than one cable?
Have you tried more than one power source?
Have you tried restarting the device?
Have you tried resetting the device?
Have you tried resetting all settings?
Have you tried restoring from a backup?
Have you tried restoring as new?

HT201407 i have iphone 4s one month old it is heated up and loss charges without using

I have 1 mounth old iphone 4s, yester day started to loss chage fast and today started to heats up without using the phone. what i should do

http://support.apple.com/kb/TS1398
also power cycle your router.

Iphone 4s 1 month old Shuts off with battery life remaining!

Just wanted to put this out for others to see.
I bought this iphone online from Cricket brand new in June 12, 2013, didnt activate it till July 9, 2013 and today 8-2-13 I had to take it to Apple to diagnose because it was shutting down by itself even though it was showing 50% battery remaining and would not boot but showed the "battery icon with the red bar inside" indicating it needed to be charged. However, when you did charge it and then booted it, it would show that there was 50% battery remaining since that was the point it shut down at and started charging from that point or at whatever battery %(percentage) it shut down at. Initially it started turning off the 1st week at 5%, then 10%, then 15%, then 20%, then 21% and so on until by the end of 24 days of light use it was shutting off at 50%. I took the phone to Apple and the Apple employee saw the problem i was having and had a technician open it. Apple's conclusion from the store was 1. The battery was working 100%, 2. Everything inside looked original" (It should, it was a new phone, not refurbished). So basically the iphone 4s was defective but he didn't want to say that. The problem was Not the battery but something hardware or software related. They gave me a new iphone 4s to replace mine since it was under warranty for 1 year and thanfully Cricket didn't charge to reactivate the phone otherwise Apple was refusing to take liablitiy for a defective product and pay the activation fee had Cricket charged me even after i spoke with the manager. Hopefully this phone will be ok, otherwise its another trip to Apple.
Bottom line is it was not the battery but something defective with the hardware or software for anyone else that might be having this problem. IF your phone is under warranty I would have them look at it.
Good luck.

The first time this happened to me was at noon and the battey was about 80%, then again about 4pm and the battery was about 53% and again like one hour ago. This is very anoying, i am happy with my new phone but i feel bad about this issue.

13-month-old battery dead?

About 10 days ago I noticed my battery would drain abnormally quickly - and recharge just as fast. Then about a day later I noticed my battery icon had a big X in it, with no info about % charge.
When I unplug it, it completely dies. The clock gets reset to 12/31/1969 anytime I unplug it, even when I've already shut it down.
Does this mean its dead? Already? I bought this PowerBook in early April 2005.
Any recommendations? Do I absolutely have to buy a new battery, and how do I know if its covered by the warranty?
Thanks.

Welcome to the Apple discussions.
If you haven't already, you should read the two Apple notes on notebook batteries here and here.
Note that Apple discusses battery longevity in terms of the number of charge/discharge cycles and not calendar time.
Apple's warranty considers the battery a consumable item, unless there's a manufacturing defect. Assuming you have Applecare (if you don't then this is moot), the agreement says "b. Limitations The Plan does not cover:(ix) Consumable parts, such as batteries, except in respect of battery coverage under APP for iPod or unless failure has occurred due to a defect in materials and workmanship"
I've seen one battery (not an Apple) fail like that, when it was plugged in all the time, and never discharged.

Sony SW2 7 months old Screen cracked in multiple places

Hello. I have a Sony SW2. As the subject say's The screen cracked for an unknown reason.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear that.
I suggest that you raise this with your local support team for further information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I have iPhone 5, 15 months old dropping calls!

I bought this phone with 64gb and it was not cheap! My autistic son wanted something powerful with space for game apps! About 10 to 12 weeks ago the phone would consistently drop calls. I would have to call back, very annoying fir a phone whisper primary feature us phone calls! I spoke with 3 the carrier and they were excellent and after the diagnostics did not come up with anything they sent me a new sim just in case. This did not help and phone calls were still being lost! To add to this I would turn my phone off at night with about 40% battery remaining when I turned it on it would shut down and say battery needs charging. I decided this was intolerable and booked a Genius Bar at The bentalls centre Kingston. It was busy I waited an age and eventually git to see a smiley young man who seemed very pleasant. He listened to what I had to say then connected it somehow to his iPad and voila.. He showed me a graphic saying my battery was normal and calls dropped were down to carrier not phone... Thank you he said and I had to leave. I know this is wrong as I had a new 3 sim also my eldest boy has an iphone 5s on three and his never drools calls when mine does and were in the same room!!

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick your country from the drop down menu for your options
Be aware the warranty is NOT international
It will only be fixed in the Country of purchase .

My iPhone 4S which is 1 year and 10 months old has now developed yellow spot on left side of screen. What should I do as my iPhone is out of warranty now???

My iPhone 4S which is 1 year and 10 months old has developed yellow spot on left side of screen. Otherwise iPhone works perfectly but that yellow spot continuously annoys me. What should I do as my iPhone is out of warranty now??? The yellow spot becomes prominent on playing games... Will it spread further and get even worse or it is harmless??? Can apple india help me to figure out the issue?? Help!!

You can live with it.
Buy another iphone.
Buy a different phone.
Do without a phone.
Try to find a 3rd party repair center at your risk

Iphone 4, 2 months old, screen dead

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