Iphone 4 (4.2.1. - 4.3) Wifi connected, but not connected to the internet.
I bought my iPhone 2 weeks ago, never bothered trying to use my wifi. Now that I need it, it won't work.
I was on 4.2.1. 03.10.01, Wifi did not work so I upgraded it to 4.3 thinking it's a "version problem". Now Im on 4.3, nothing is repaired.
When I connect to my wifi connection, it says that I am connected, but whenever I try accessing the internet via Safari, The App store, youtube, weather, maps... it's says that no network was found.
My computer and my siblings ipod/computers/iphones wifi work properly.
Could I please get a solution, and if I go to the apple store will this be solved? I still have a warranty till May I believe.
Thank you
Believe it or not but your problem starts at the router level. When you think you are connected to your WiFi, tap Settings > WiFi > and the blue ">" next to your network name. Your device IP most likely starts with 169.x. This is an internal device IP generated by your iPhone that occurs when your router doesn't complete the DHCP assignment of IP addresses properly.
Try the following (anyone of which may fix the problem):
1. Reboot your router (unplug the power cord for 30 seconds)
2. Reset the network settings on your phone - tap Settings > General > Reset > Reset Network Settings
3. When the phone restarts, tap Settings > WiFi > Other and re-enter your network name, security, and network password.
If you continue to have problems, then it's time to stop using WEP encryption (if you are still using it) and check to see if router firmware updates for your router. If you have to use WEP, set it to 128 bit and use the WEP hex key in place of a password.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Visual internet connection, but cannot get on the internet? Help:(
Hi people.
My wife bought me an Ipod touch. This is a long time ago, because I cannot use it with my wi-fi connection home. I took it with me to my parents, and it worked without any problems there. I took it with me to my place, and I got the same problems.
It says that I got connection and I have the Wi-fi connection icon, but I'm not connected to the net.
I've tried to connect many times. I've deleted and restarted the thing. I've looked at the IP adress, and it started with 169. I've tried to look at this discussion board, but haven't found any help.
I'm getting quite desperate, and I would like to get some help. Since I am quite a beginner, I would like a simple answer:) But any help will do great.
Thank youI've looked at the IP adress, and it started with 169.
This means you aren't actually connected to the Internet; only to your router.
An easy first attempt at a fix is to turn your router off and then on again. -
I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Has anyone had problems with your iphone working outside of the house, but not inside? Cannot make or receive calls, nor can I send or receive any text messages. This is something that just happened out of nowhere. Can I get some help please?
Did you used to have service and now suddenly you don't?
This happened to me a few years back, and several other iPhone users in my neighborhood, and after a while on the phone with AT&T they figured out that a technician had recently adjusted the receiver/sender on the tower and it was slightly off. They sent them back up and I actually had a better signal after than I did before it went out.
I would call AT&T and explain the issue you are having and see if they can fix it.
If you never had service there then like wjosten said it's probably just a bad zone.
Hope you get it sussed out.
-PM -
Airport has network connection but not connecting to Internet
I have a new Mac book pro, and am having trouble connecting to the internet on my home network.
I can connect to our wireless network and get 100% signal. But the internet is not connecting.
Using ethernet, I can get a connection and browse the internet and network. Using ethernet, the mac book pro has an IP address: 192.168.1.4
My router has an IP address of 192.168.1.1
The subnet Mask is 255.255.255.0
Using the Airport and DHCP I get very different results:
mac book pro IP: 169.254.17.98
subnet mask: 255.255.0.0
I have tried to manually input the IP, Subnet mask and router IP that work. But still no internet.
I can see lots of similar posts but no real answers to this.
If anyone can help, that would be great!
CheersIf your wireless network is encrypted (WEP or WPA), try temporarily disabling encryption. Can your MBP get an IP address from DHCP and access the Internet wirelessly now?
If not, let's double-check your MBP's AirPort settings ...
System Preferences > Network > AirPort
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o Verify that AirPort is "On." Click "Turn AirPort On" button if not.
o Ask to join new networks: (enabled)
o Show AirPort status in menu bar: (enabled)
Systems Preferences > Network > AirPort > Advanced
AirPort tab
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o Disconnect from wireless networks when logging out: (enabled)
o Require Administrator password to control AirPort: (disabled)
TCP/IP tab
o Configure IPv4: Using DHCP
o Configure IPv6: Off
DNS tab
o DNS Servers: <if required, add your desired DNS server IP address(es) here>
o Search Domains: <if required, add your desired DNS Search Domain(s) here>
WINS tab
o Enter desired WINS info or leave the defaults
AppleTalk tab
o Make AppleTalk Active: (disabled)
802.11X tab
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Proxies tab
o Enter the desired Proxies info or leave the defaults -
I use itunes on my laptop to work with my ipad I can sync no problem but when I try to get to the store it doesn't connect and says check my internet connection but there is nothing wrong there that I can see
If anyone has had a similar problem and resolved it I would love to know how
thanksCan't connect to the iTunes Store
http://support.apple.com/kb/TS1368 -
Tried everything - says its connected, but can't access the internet
I have set up my wireless correctly. I went in and changed the name of SSID, and put a WEP password on it. I have the Default IP as 192.168.1.1 and starting IP at 192.168.1.100
I pinged 192.168.1.1 and it was fine. I then pinged the 4.2.2.2 and it timed out. So I downloaded the firmware and upgraded it successfully. Tried the ping again and got the same result. Also, when I connect the modem to the router, then the router to my computer the internet doesn't work. I have to bypass the router and just use the modem.
I have reset the router multiple times - it is hard to set up because in my building there seems to be someone else nearby who has a linksys router with the same default IP and they don't have a password or anything so it's hard to decide which one to connect to to set up.
either way, nothing has worked. Any ideas?!?!Whats the model number of your Router. When you Hardwired you Computer to the Router you still dont have a access to internet. This means your router is not configured properly.
If your Internet Service Providor is Cable follow this link
If your Internet Service Providor is DSL follow this link
Here are the wireless settings which you can set on your router, Assuming you have a G series router, Follow this steps.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave username blank & in password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
- Wireless Network mode should be mixed...
- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Wireless channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WEP, Encryption should be 64 bit.Leave the passphrase blank, don't type in anything...Under WEP Key 1 type in any 10 numbers please(numbers only and no letters eg: your 10 digit phone number) and click on save settings...
Please make a note of WEP Key 1 as this is the Security Key for the Wireless Network...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304, Change the RTS Threshold to 2304 >>Click on "Save Settings"...
Now see if you can locate your Wireless Network and attempt to connect... -
Please help me
Hi Vamshi Madhadi!
Try using the steps in this article to help you troubleshoot this issue with FaceTime:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.Contact whomever supports the email account and get the correct Outgoing email server settings from them.
-
When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?
Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?
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FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas
Hey mwe1978,
I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
Thanks,
Matt M. -
I just upgraded my iphone 4s to ios 7 and now it will not connect to my hotel wifi, it asks to accept cookies and ive done that and it keeps asking that.
Hi JokerzLaff,
If you are having issues with your WiFi connection after updating to iOS7, you may find the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
- Brenden -
Wifi says unable to connect, will not connect to any connections.
Wifi says unable to connect, will not connect to any connections. I cannot connect to any WiFi. Using iOS 6.0.1
The links provided work for iPod and iPhone!
Products Affected
iPad, iPhone, iPod touch, iTunes
You'll have to visit an Apple Store next to your place to get it looked at or contact Apple to get it serviced.
Apple - Support - iPod - Repair pricing
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