Iphone 4 / 4s shuts down frequently from itself

My girl-friend has an iphone 4 and since a few weeks it shuts down frequently spontaneous.
Replaced the battery and totally renewed the IOS. No succes. While doing this, my iphone 4 also shut down spontaneous!
Also replaced the battery and replaced the IOS. No succes. 2 Friends of mine have exactly the same problems with their iphone 4S.
Is there a wifi-virus in Nijmegen, The Netherlands??? Are there more people with this problem??
If shut down, it can be started up again by doing a reset. Our iphones are not reliable anymore.....

After I removed Facebook and FB messenger, my iphone problems vanished. No spontaneous shutdowns anymore.
My girl-friend first removed FB messenger with no succes. After removing Facebook, she also is free of problems.

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My iPhone 4s shuts down Frequently

Please Help.........My Iphone 4s shuts down frequently even when the battery is at 70%.....how do i overcome this problem....thx

Hi there naushdxb,
You may find the troubleshooting steps in the article below helpful.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support
-Griff W.

IPhone4 shuts down all by itself

My iPhone 4 shuts down all by itself , even though battery is more than 50% ? How to get this fix this ? I have tried resetting this phone, but still did not work.

Hey Anantharam!
I have an article here for you that can walk you through some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically, this section will be the most relevant for your question:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Regards,
Braden

My iPhone 4S keeps shutting down before battery is low

Why does my iPhone 4S keep shutting down when it shows I still have 30% battery or more still available? For example...my last phone started shutting down at 30% and by the time I took it to the store a couple weeks later, it was shutting down at 88% (they saw it for themselves, ran diagnostics, and came up with no issues). Getting a new phone every 3 weeks is not ideal. I'm on my 2nd replacement phone in 2 months and it started back up yet again-shut down at 31% a couple days ago. I charge the phone to 100% and it never fails, it shuts down at a higher percentage each day (it shut down at 35% today). I have done everything Apple Support has suggested with no luck (including full restore). Is anyone else having this problem? Any suggestions?

Hi,
I simply use the phone until I have only a little charge left. Once that's reached I'll simply let phone idle completely or drain the rest with lightweight use. We have big difference here as I can actually reach 1% rather than phone dying at 20++ percentages. Previous said, e.g yesterday phone just died after some use with 12% battery left and started again when bringing indoors. I was then able to drain the battery from 12% -> 1% before it eventually died completely. After this I couldn't start the phone anymore instead getting the charge icon constantly, so I just plugged it in at that point. After charging over night I would then consider the battery charge meter calibrated.
In your case you could test if you can still start the phone at 47%. Even if it's displaying only charge icon you could try to hold the sleep/power button longer and/or do reset with holding home+sleep/power button a few seconds. If it indeed doesn't start it would indicate battery truly is empty. It it does.. then you could try to continue using the phone hopefully hitting lower battery levels and eventually try to fully recharge it in case you'll see the battery charge percentage working any different.
Below picture shows I can still reach the "0%" battery level and also pretty good usage times.. so the problem with me really is just that the stupid phone doesn't like cool temperatures (possibly after iOS6 upgrade)
-p

Iphone 5 keeps shutting down

My iphone 5 keeps shutting down randomly without warning. This happens during the day or even over night when it's plugged in. Any ideas what's causing this?

If you're restoring from a backup, try restoring as a new device in order to test it. If it stops doing it, that means there is something in your backup file that's corrupted, or maybe one of your apps is causing the problem. If it still does it, it's probably a hardware problem, and you should make an appointment at your nearest Genius Bar to have it evaluated.

IPhone 5 keeps shutting down and needs rebooting even when fully charged?

My iPhone 5 keeps shutting down when left unattended. This requires a full reboot and this doesn't always work either. Sometimes it requires a full reboot several times. Has anyone else had this problem?

I am having the same issue with my iPhone 5s. I travelled to the UK and my phone started having this issue over there (i have turned the cellular data off). I restored my phone last night but when it asked me to set it up again, i chose for it to set up from the back up i had stored on my Mac. The problem is still presistent even though it is shutting down less often. I am going to restore it to the factory settings tonight and see if I keep getting the same issue I will take it to a Mac Genius. However if it works i will let you know

My iphone 5 keeps shutting down and then won't restart with buttons. Apple changed the phone and this one does it too .

My iphone 5 keeps shutting down . Then I can't restart
It . The buttons will not work unless I hold them both
Down for ages.
Apple said it was hardware and changed the phone and gold
Me to restore the phone from back up -
Now this phone is doing the same thing ?????

I am thinking the same thing -
Such a nuisance - they just changed it
And gave me reconditioned phone
Etc but this one is doing exactly the same
Not sure if its back up
But it never did it on my iphone 4 withy he
Same back up x

Help my iPhone 3GS randomly shuts down, what is wrong?, Help my iPhone 3GS randomly shuts down, what is wrong?

My iPhone 3GS randomly shuts down for no reason, and apparently I am not the only person having a problem with this. This happens regardless of how much battery life my phone shows, or whichever application I am using. IS THERE A FIX FOR THIS!!!!!!! I understand that cell phones are not built to last forever, but my phone is in to good of a condition to go out and purchase a new one.

Before you get your knickers all in a twist, try the basic troubleshooting steps Apple recommends:
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

IPhone 4S Suddenly Shut Down And Everything Is Erased

My was texting when my iPhone 4S suddenly shut down and reboot. Onced it was rebooted, the phone's data is gone.
- All contacts are gone
- All photos are gone
- All apps I installed are gone
- All text messages are gone
- iOS stays in 6 (upgraded from 5 to 6 last week)
Do anyone have this experience before?

Hi FrankAtCommunit,
That definitely sounds strange and I haven't seen any other customers go through this experience. I have listed this experience to Apple so they can advise if they've had other reports. I suggest that if you had a backup on iCloud or iTunes, you restore your phone to get that data back. Let us know if this gets your content.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

TS2634 iPhone 3GS keeps shutting down

iPhone 3GS keeps shutting down apps unexpectantly - restarting or restoring doesn't address the issue - anyone know how can I fix this problem?

Basic troubleshooting steps outline in the User Guide are restart, reset, restore from backup, restore as new. Try each of these in succession until your problem is solved. If your problem does NOT get solved, you'll need to bring your phone into Apple for evaluation.

IPhone 6 unexpectedly shut down and doesn't power back on

So today, Febraury 10th, 2015, my IPhone 6 unexpectedly shut down on me and it will not power back up. I was charging my phone in the car and when I was about to get out, I disconnected the charger from my phone (which was already on and on 56%) . A few seconds later, it just shut off. I tried holding the power button, nothing happened. I connected back to the charger, nothing happened. I took it back off the charger and waited 20 min and tried to turn it back on , nothing happened. I switched Lightning cords, and still nothing. I have ran out of ideas and am beginning to get frustrated. So two questions: Is this becoming a common problem? and what can I do to fix this?

Hello acameron10,
Welcome to the Apple Support Communities!
I understand that your iPhone shut down on its own and now will not respond or turn on. I know you have already completed some great isolation and troubleshooting steps as well. To continue troubleshooting, I would suggest working through the steps in the attached article, including reseting your device and restoring using recovery mode. Please let me know the outcome of these troubleshooting steps and if the issue continues.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Have a great day,
Joe

My iphone 3g just shut down, my iphone 3g just shut down

please help me my iphone 3g just shut down , it was fully charged then it just shut down how can i try to bring it back to life with the help from you guys

iPhone 3G, iOS 4.2, jailbroken
No support for jailbroken iPhones can be given in this forum.

My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

Make an appointment at
http://www.apple.com/retail/geniusbar/
Out of Warranty replacement for iPhone 4 is $149 US;
you will get the same model, color and capacity you have.
If your current iPhone was locked to a wireless provider,
the replacement will be locked to that same provider.

Iphone 4s aps shutting down

Hi
The aps on my iphone are indesciminately shutting down - often whilst opening but not always. I have reset setting on phone, reloaded all via itunes and got a replacement phone so I think it must be something I've put on the phone???
How do I work out what's causing this?
Cheers! Clare

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.

Iphone 3gs keep shutting down apps

Why does my iphone 3gs keep shutting down apps when I'm in the middle of using them? The battery is holding a charge and iTunes says my software is up-to-date, so I don't understand why this is happening! It is really frustrating when I'm trying to order something online and Safari keeps shutting down!
Thanks to anyone who can help me!

Hi Rebecca,
I have looked on google for a fix to the same issue.
Apple has been aware of this issue dating back past 2008 but they have not released a fix.
Apparently the only way to fix it is to "do it yourself" everytime, by resetting your iphone to factory settings. And reinstalling your applications again.
I just brought an iPhone 4 in New Zealand, and I have only 9 applications on my phone. So it can't be an issue of 'too many' apps.
Sorry this doesn't help. The balls in Apples hands here.

Iphone 4 / 4s shuts down frequently from itself

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