IPhone 4 activated with Sprint... but not activating with Apple?
I activated an iPhone at the Sprint store yesterday, and it activated fine with the carrier, but not with Apple. I was told that it is a problem with the servers due to iOS 7 coming out, so how long should I expect to be waiting for this problem to be solved?
Right now I'm in Dominican Republic, but I'll be in NY by 15th so I must get thru this 1 week, btw, right now it says it's charging it's at 14% I dont't believe its a faulty charger as I use it (the adaptor) to charge my mom's iPad, Blackberry 9360, iPod Nano 6th Gen & iPhone 2G, and all the other devices charges correctly, I'm more into the theory of the faulty battery
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Why is my iphone 4s showing me 3G but not connecting (It did until now with no problems)?
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Hello, Gadag.
Thank you for using Apple Support Communities.
Here is a resource you may find helpful that will walk you through some troubleshooting steps for this issue.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Cheers,
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Can you give me a screenshot of the User Accounts window in Control Panel?
Please create a screenshot by following the guide mentioned at [[How do I create a screenshot of my problem?]].
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TS1567 Iphone is recognized in windows but not itunes 11
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Use the article for this issue
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My iPhone is recogized by Windows but not by iTunes
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See if anything here helps: iPod shows up in Windows but not in iTunes
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Just got iphone 4 yesterday. I can text to iphone users but not to non-apple users. I am connected to wifi and the imessage is on. What else can I try?
o2_Team wrote:
Settings - Messages - Send As SMS is on?
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I have subscribed to US Holidays calendar in iCal. These holidays show up in iCal on my iPhone and on my iPad, but not on iMac. When I "get info" for that calendar, "location" is set to iCloud.
I found this link (trash Calendar Cache and iCal.plist), and it solved my problem. https://discussions.apple.com/message/11084987?searchText=ical%20us%20holidays%2 0not%20showing%20on%20imac#11084987
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One of my movies I bought shows up on my mac in the itunes library but not on the apple tv.
I own about 30 movies on my apple tv and one of my movies I bought shows up on my mac in the itunes library but not on the apple tv. How do I fix this issue and get it to show up on my apple tv?
Two things to check
1st
Settings
Mail, Contacts, Calendars
AccountsHow many accounts are there?
2nd
From Home screen press Mail app
Press the top left button (next to Inbox)
You'll see all the Inboxes for the accounts present
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please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?
mohammed aljasim wrote:
there are many people that error is happened with them and one of this people is me ,, Apple must be find the solution for this problem
You are absolutely WRONG. Apple bears no responsibility in this at all. YOU purchased a STOLEN phone. You are guilty of receiving stolen property at best. Take it back to wherever you bought it and demand a refund. Failing that, turn it over to the police. You got ripped off. I'm sorry you wasted your money, but there is NOTHING Apple or anyone else can do for you. Only the rightful owner of the phone can unlock it. -
I have 2 iPhones (1 personal, 1 business) but use the same Apple ID. I have replaced my personal iPhone but it has restored to my work iPhone settings (photos/contacts/messages etc.) How do I restore it to my personal iPhone settings?
You're welcome.
First check to be sure the new phone is running the same or higher version of iOS as the one you backed up (Settings>General>About>Version). If it isn't, you'll need to update the iOS first. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the options, choose Restore from iCloud backup and follow the prompts, choosing the backup of your personal phone to restore to.
Be sure the phone is connected to wifi and your charger while it is restoring the backup. -
Photo Stream working on my devices and PC but not on my Apple-Tv since ios-6
After ios-6 I update my Apple-Tv 3e to 5.1 update and since that Photo stream does not work on my Apple-Tv.
I always got the Message tried latet...
But Photo Stream is working on my ipad and ipod and PC but not on my Apple-Tv-3e since ios-6 and 5.1 update on the Apple-Tv.
My Apple id is there and the network is working I CAN see movies and my share computer but photos stream not working...
Any help ?What... ?
I need more info, where do we setup this account... ?
It work Before the 5.1 update so if what you said is true I already have that kind of account but where do I find it ? -
i upgrade my iphone 4s to ios6, i did not provide my Apple id, in updating iMessage and facetime, will it affect the my phone, if yes, what should i do
thanks razmee
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According your advice reset my home screen layout but not yet show apple store application and another question when I any thing brows from apple site by safari then show "this address is invalided" please advice me......
I am using windows Vista and having this problem also (not exactly, but iTunes gives pop-up that "files are in use"). Acting a suggestion from another answer in this thread, I clicked on Computer and selected eject...windows did warn me that the device was in use, but also gave me a CONTINUE button, which I clicked and it was ejected...had to go back to iTunes and eject the iPod there also, but it did eject
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IPhone 4S activation NIGHTMARE, Apple problem, not AT&T
Got new iPhone 4S delivered on release day (Friday, Oct 14). Activated without problem. On Sunday, it quit working except when connected to wall charger.
On Monday, called AppleCare, hardware failure was problem. Had choice to pay $29 for them to immediately send me another one, or, they would send me a box to mail in my broken iPhone, then they would send me a repaired or replacement iPhone 4S. Opted for latter. Drove 40 miles to AT&T store to get new SIM card for old iPhone 3GS, activated it in store. Got shipping box for 1st iPhone 4S on Tuesday, mailed on Tuesday. Got replacement iPhone 4S on Thursday, late in day. Replacement was quick, no complaints.
Nightmare Friday: ready to activate replacement iPhone 4S, about 5:00 PM called AT&T Business from my office phone to activate, had obtained IMEI & SIM card nos. from screen on new iPhone 4S. I noticed, however, that the IMEI no. on the phone was different from the IMEI no. shown on the shipping box that replacement iPhone 4S came in. Initially, the process went smooth until the time came for phone to actually activate. It wouldn't.
After going through initial menu on iPhone to activate, I end up with message: Device unknown This iPhone is not recognized and cannot be activated for service. Please visit your nearest Apple Store for more information. The closest Apple Store for me is over 110 miles away.
Connected replacement iPhone 4S to MacBook Pro. In iTunes, I get the following message: There is a problem with your iPhone. We're sorry, the iPhone you connected is not recognized and cannot be activated for service. We recommend you visit your nearest Apple Store for more information. To find your nearest Apple Store, click here.
I'm still on the call with AT&T. They transfer call to AppleCare tech support. Verified IMEI no. and SIM card no. off of the SIM card tray. Technician advises that the IMEI no. is not in his system. We figured out that this IMEI no. did not match the number on my shipping box. Verified the serial no. from the SIM card tray, technician never advised me whether that number was in his system, but it also did not match the serial no. shown on shipping box. We tried the hard reset procedure twice, same results and messages. We tried to get it to work with the old SIM card from my 1st iPhone 4S, same results and messages. Technician brought AT&T guy into the phone call. Verified and re-verified all of these nos. several times, from the iPhone 4S screen and from the bottom of the SIM card tray, although I had to find a magnifying glass to see the numbers clearly, they are very small. The AT&T guy repeatedly related that there appeared to be no problems on his end. I was getting a cellular signal with 3G, which apparently was able to attempt activation over cellular airwaves. Also tried activation over my wi-fi network and through iTunes. We were on hold for what seemed forever while technician tried to figure out the problem.
During the call, I received several calls from family wondering what in the he[ck] I was doing and why I wasn't home yet to grill steaks! This procedure should not have taken longer than 10-15 minutes, but it ended up lasting 3 hours and 10 minutes. The call ended when I got another call from home and I forgot to hit the HOLD button for the call to AT&T/AppleCare tech when I answered the other line. I opted to go home. Steaks are still marinating, we ate McDonalds. Had an e-mail from the technician, left him a voice mail, I think he went home.
Later this evening, logged onto my Apple account which showed my registered products by serial no. They have listed my initial iPhone 4S which I sent in. They also have listed another iPhone 4S with the serial no. shown on the shipping box, which is inconsistent with the serial no. shown on the bottom of the SIM card tray of the replacement iPhone 4S. I initially tried to create a Support Case No. online using the serial no. from the iPhone, not the box. Was quickly given message that that serial no. was not valid.
So, I find myself again with an inoperable iPhone 4S on a weekend and the only option to get my old iPhone 3GS activated again is to drive 40 miles to the AT&T store to get another SIM card. With no prospects for getting an operable iPhone 4S any time soon, the nightmare continues.
I have been a dedicated user of Apple computers and products (iPods, iPhone, iPads et al as they came out) for over 20 years. Never have I experienced a nightmare of this magnitude until now. Up until today, I would never have considered the thought of being on the negative side of Apple's top-rated customer satisfaction.
One can only hope that someone in AppleCare Tech Support with the authority to resolve such problems reads these boards AND is willing to look into this without delay (like before our steak dinner Saturday evening). Are you listening (reading)???NIGHTMARE Finally Ends, after nearly two weeks.
After trying for over a week trying to get my replacement iPhone 4S to activate, I ended up driving 110+ miles to an Apple Store to get a second replacement, which had been specially shipped there for me. Popped in the SIM card, went through the setup and I finally have an iPhone 4S that works, at least for the time being.
Advice to others who find themselves in this situation:
1) If you get these messages (see original post), the phone is bad. Demand a replacement.
2) If the AppleCare tech advises that the Apple Agreement Administration team is investigating, you'll be waiting for a week or more for them to complete it. Demand a replacement immediately, don't let them put you off indefinitely.
After the initial phone call documented in my original post, I was in daily contact, phone & e-mail, with the AppleCare tech trying to figure out the problem, and we tried everything, from forced restore's to switching SIM cards, conferencing w/ AT&T, etc. It seems that this was a case of first impression to Apple, but if it wasn't, then the problem is not well documented or known by those who should know, and for that, the blame should be on Apple, not the AppleCare tech who worked tirelessly trying to figure out a solution--I'd send him a case of beer if I knew where to send it. -
Has anyone had problems with your iphone working outside of the house, but not inside? Cannot make or receive calls, nor can I send or receive any text messages. This is something that just happened out of nowhere. Can I get some help please?
Did you used to have service and now suddenly you don't?
This happened to me a few years back, and several other iPhone users in my neighborhood, and after a while on the phone with AT&T they figured out that a technician had recently adjusted the receiver/sender on the tower and it was slightly off. They sent them back up and I actually had a better signal after than I did before it went out.
I would call AT&T and explain the issue you are having and see if they can fix it.
If you never had service there then like wjosten said it's probably just a bad zone.
Hope you get it sussed out.
-PM -
I update restore it clearly say unlock on iTunes but not giving me no network
Try Recovery Mode... http://support.apple.com/kb/HT1808
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Way to get people to stop complaining on the forums all the ti
Make a developer blog that gets updated once a week with whats happening creative. Such as bug fixes, issues and other stuff. Just a suggestion