IPhone 4 and update 4.0.1

On Friday I did the update out on the 4. It evidently crashed my phone. Tech support could not figure out how to get it working again. It only has the connect to iTunes screen. I am all fine with things having quirks, but when I have had my phone for 2 days and it crashes, I DO NOT feel that it should cost me $30 for shipping a replacement!! Any one else had this issue?

I've not had a problem upgrading.
FYI the $30.00 is for EXPEDITED shipping replacement. Most people don't want to be without a phone while their replacement is being shipped via snail mail.
If you don't want to deal with the whole shipping issue, bring your phone to an Apple store for warranty replacement.

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