IPhone 4 apps disappear after updating to iOS 5

Two people, one of them my sister, has reported that after updating to iOS 5 some of her apps have disappeared from the phone. I had not such thing other than iOS 5 loading all of the ones in my iTunes. Just wondering if this is happening to others too.

I too spoke to Apple in their store. They also told me it was a unique problem. They said that if it was encrypted and I didn't have the password I would have to start again "/ I have been able to get my contacts, music and apps back but the messages and pictures/videos appear to have gone forever. The advisor told me that the pictures shouldn't even be encrypted and should appear in 'iPod Photo Cache' but that folder hasn't been updated since March! I'm just relieved to have gotten my phone out of configuration mode lol!
Thanks for the update! :)

Similar Messages

  • My iphone 6 plus after updating to IOS 8.2 the touch id doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' .

    my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.

    Hi Giannis,
    If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
    Use Touch ID on iPhone and iPad - Apple Support
    Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L

  • I can't access to my app store after update to IOS 7.

    I can't access to my app store after update to IOS 7. It write that " Cannot connect to the App Store. You must connect to a wi-fi or mobile data network to access the app store". But, in fact, my mobile data is running well. Any solution?

    Hi iwern,
    Thanks for using Apple Support Communities.  This article has steps you can take if you're unable to access the iTunes Store or App Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    - Ari

  • My iphone 5c crashed after updating to IOS 8.02 and now i don't have anything from the last 3 months. What do I do?

    My iphone 5c crashed after updating to IOS 8.02 and now i don't have anything from the last 3 months. What do I do?

    Don't worry about that. iPhone stuck in recovery mode always happens when you update the iOS on your iPhone. There are two ways to solve it.
    First is is to put your iPhone in DFU mode.
    Step 1. Turn off iPhone
    Step 2. Hold down the Power and Home button.
    Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.
    Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
    If DFU mode can't solve the problem, I'm afraid the only solution is to try some 3rd party software, like iPhone data recovery or something like that. You may simply try the tutorial here: How to Fix iPhone that is Stuck in Recovery Mode.

  • IPad 2 can't open App Store after updated to iOS 7, what should I do now?

    iPad 2 can't open App Store after updated to iOS 7, what should I do now? I've been updates to iOS 7.0.4 but it still not working!

    Same as you would do with any battery issue before you updated:  restore the phone as NEW, not using backup at all.

  • The playlists I created have disappeared after updating to iOS 7.1. I have not backed up this phone to a computer - only backing up with iCloud. Is there a way to recover my playlists?

    The playlists I created have disappeared after updating to iOS 7.1. I have not backed up this phone to a computer - only backing up with iCloud. Is there a way to recover my playlists?

    Dictation in text message = Does not work
    Speaking with Siri via activated with Home button = Does not work
    Speaking with Siri with "Raise to Speak' = WORKS
    Voice Memos = WORKS
    Speaker phone on call = WORKS
    Voice control instead of Siri = WORKS
    I've tried hard reset, settings reset, wiping and reloading backup...nothing. Was hoping 7.1 might offer some respite, but no dice....
    I was hoping 7.1 would somehow solve it.

  • I can't open my apps store after updating to ios 6.... so frustrating...

    i can't open my apps store after updating to ios 6.... so frustrating... i already tried setting the date and time but it didn't work.:( pls help...

    Use iTune to update your apps.
    Check for Updates (bottom right) in iTune. When download is completed, sync to iPad.
    http://i1224.photobucket.com/albums/ee374/Diavonex/8afe4ddede4f4fabb4e819174239d df4.jpg

  • Purchased ringtones disappeared after update to IOS 8.1.1 on iPhone 5c

    Hello,
    could someone help me? I purchased some ringtones from store a week ago, but after update to IOS 8.1.1 all bought songs disappeared from my iPhone 5c.
    The songs I bought before I visit in store and I can bought and pay it again. Where is the problem?
    Thank you.

    I have same issue.  I have done the checklist from iMore website -- all techniques do not work.  I followed the steps, but the "remove and sync" does not appear.  I also did "restore from backup"; still did not work.  The ringtones were NOT restored on my iPhone 6 (iOS 8.1.1). 
    Apple will have to do another update to fix this issue and refund the purchase.

  • Please help me tp update my iPhone 5, because after updating to ios 7 I can no longer update and restore my phone? it always error

    please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error

    I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps.  Here is what Apple tech support emailed to me:
    I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
    ... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
    Please follow this steps:
    1) Double tap the home button
    2) Hold down on an icon
    3) Tap the red "X" on iTunes, and the App Store.
    4) Tap Settings > Store > Tap your Apple ID, and choose sign out
    5) Tap Settings
    6) Tap General
    7) Tap Reset
    8) Tap Network Settings
    Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again. 
      Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
    Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7. 
    Otherwise I'm having a little success with this.  Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all).  So far it has been a very lengthy, iterative process. 

  • Contacts disappear after updating to IOS 7

    Hello,
    iam using iphone 4s and after i updated to ios 7 all the contacts has disappear, even if i restore them from the back up or wrote them again the same thing happen always after i period of time.
    i had read some topics about the same problem that happened after updating to IOS 5 and 6 but all the solutions didn't worked with my iphone, please i need your help !

    I am having same problem and if you loose 450 contacts its maddening enough to consider changing to another platform.
    In my case iPhone 4S - problems started after iOS7 update - on the computer all contacts appear under header iCloud (there is no longer an option of "On my Mac" that I seem to remember from earlier times).
    My phone cannot access the numbers, do not seem to maintain them on the phone solidly...
    Any suggestions?

  • Not receiving group messages on iPhone 6 plus after updating to iOS 8.2

    After updating to iOS 8.2 I suddenly stopped receiving group messages on a thread of which I was previously a part. Apparently they can see my texts, but I cannot see their replies. Tried rebooting. Switching messages, group messages, face time, and phone itself off and on. No luck. Single messages have been sent and received. Seems contained to group.
    IPhone 6+, 124 g. ATT

    spent some time with Apple support today. Go into settings and sign off of your Apple ID in iMessages and FaceTime. Power off phone and restart. Log back in using Apple id in iMessages and FaceTime. seemed to work for me for Now. Hope it helps.

  • Cannot access app store after updating to ios 8.1.3

    the only thing showing up in the App Store app after updating to ios 8.1.3 is my purchases and updates.  I get nothing on the Explore, Top Charts or featured tabs...so i can no longer download a new app.  I tried signing out and signing back in but still nothing.

    I Solved this.  Rebooted my isp router and my wireless router.

  • Apps disappeared after updating to 4.3.3 iPhone 4

    after updating to 4.3.3 iPhone4, all my apps disappeared on my phone...nd it turns white when i tried to sync (can't click sync apps, but music, pics or vids are working)
    i searched some discussion ab't same problem but all of them don't work for my situation.
    my friend also updated to 4.3.3 iPhone4 but everything was okay...
    all of apps are gone...but still on my iTunes...including the free and the ones I purchased
    i tried to restore and update my iTunes on my Macbook but it still doesn't work...
    need some hlp w/ fixin
    P.S: iTunes seems creepy 2 days ago...all the music were gone nd back after sync...then after i try to add some new txt files on my phone, all the txt are gone. and came back 2 hrs later...
    really sick w/ it...
    is there anyone could hlp me???
    THX

    i tried to restore and update my iTunes on my Macbook but it still doesn't work...
    Try here...
    iPhone:  Unable to update or restore
    P.S: iTunes seems creepy 2 days ago...all the music were gone nd back after sync...then after i try to add some new txt files on my phone, all the txt are gone. and came back 2 hrs later...
    Check the Mac's startup disk just in case. Launch Disk Utility  (Applications/Utilities) Select MacintoshHD in the panel on the left then select the First Aid tab.
    Click: Verify Disk (not Verify Disk Permissions). If the startup disk needs repairing, follow the instructions for Using Disk Utility to Verify or Repair Disks

  • IPhone 3GS, photo app crashes after update to iOS 4.0.1

    After upgrading my 3GS to iOS 4.0.1, I can no longer use Apple's "photos" app. I start the app, it shows a blank page with pajama lines on it and then closes the app after maybe 20 seconds or so. It's worth mentioning that I have a lot of photos, ~15,000 of them, and most of them are both geocoded and with tagged faces. Anyone have an idea how to fix this?

    Try cutting down the number of photos you have stored on your phone (make sure they are backed up first). I say dwindle it down to a hundred. Just to see if it is because of too many pics for the app to go over, especially with the added data of face tag and geo location. You can always put them back on your phone if you still run into the same issue with far less pics. You also may want to make sure the app has been updated to be compatible with iOS4. Which app are you using by the way?

  • IPhone 5 dead after updating to iOS 8.0.2

    After updating from 7.1.2 to 8.0.2, my iPhone 5 cannot charge and is not recognized by my Mac.  All original cables.   After 24 hours, the battery is dead, so there is no way to even find a solution by restoring or anything.  It is a brick.  If I were to replace the battery by myself, I still would not know how to proceed, software-wise, as not able to downgrade back to 7.1.2 (where everything was fine) and not sure of iOS 8.1 fixes any of this.
    Any ideas welcome.  Been surfing the web for weeks and still no solution found.

    Hi!  I always reset my network setting after every update of iOS because of the battery drain.  I did the same for iOS 8.02, but to no effect.  The problems I am experiencing are:
    1. battery drain - just around 4hrs of regular use instead of 8hrs
    2. the phone lags even when answering calls
    3. frequent signal drops and the phone heating up
    4. reset by itself yesterday while i was switching between apps
    I also updated an iPad mini first gen, but has no problem so far.

Maybe you are looking for