Iphone 4 askes to setup as new phone when plugged into iTunes
I have an iPhone 4 that has already been setup using iCloud. I want to make a backup on my MAC. When I plug it into iTunes it only gives me options to setup as a new phone or restore from backup. It will not let me just back up this existing phone, authorize it on this computer or anything. The oply option it is giving me is to setup as new or restore from backup.
Screenshot?
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my iphone had apple logo an reset on itunes and when i did it started to reset an then stopped saying error occured. any tips or is it broke
Hi sherlock1974,
Welcome to Apple Support Communities!
It sounds like there was an issue restoring the iPhone from iTunes. Take a look at the article linked below, it provides some general tips that will resolve most issues and links to more advanced troubleshooting for other specific issues.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
-Jason -
just updated my iphone 6 and my phone says plug into itunes. I can not do anything with it. I dont have itunes on my computer.
You are going to have to download and install iTunes on the computer. Your iPhone is in recovery mode. See this support document for help with that. If you can't update or restore your iPhone, iPad, or iPod touch
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My iPhone 4 says that there is not enough memory to download apps like Facebook and Instagram. When plugged into iTunes it says that >4GB is filled with "other". How do I clear the "other"? What is this?
Other is usually around 1 GB...
A ' Large Other ' usually indicates Corrupt Data...
First Try a Restore from Backup... But... if the Large Other Persists, that is an Indicator of Corrupt Data in the Backup... Then a Restore as New is the way to go...
Details Here > http://support.apple.com/kb/HT1414
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116 -
My old computer is broken so bought new one.When logged into itunes had to reset password etc.Anyway once on, all playlists were different and can't find original stuff.I thought I would just log on and I would carry on as usual but not to be.Help please.
Donmcp wrote:
I thought I would just log on and I would carry on as usual
Why would you think this? That's an ignorant assumption to make.
Your media is only where you put it.
Either move it from the old computer or restore it from the backup of the old computer. -
my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this? i have used many usb cords also.
Had same problem and did the normal reset 10seconds but did not work.
I plugged in USB and held the on/off switch and home button for 20seconds and the "Connect to Itunes" came on the screen. I then opened up Itunes and it directed me to restore. -
I'm having trouble updating software for my iphone 4s from 5.0.1 to 5.1 but each time i plug into itunes to download it says network connection cannot be established and the phone just says an error has occured. What can i do?
If you don't have iOS 5, plug your iPhone into your computer, select it in iTunes, and in the Summary, click Check for Update.
If you do have iOS 5, it has onboard updates so you don't have to plug it in, just go to Settings, click General, click Software Update and you will be presented with iOS 5.1 which came out a few hours ago. Both my iPhone 3GS and iPad are already updated to iOS 5.1 now. -
Stolen iPhone - Will everything from iTunes appear on my new one once plugged into iTunes?
I had my iPhone stolen a few days ago and I want to know whether everything from my old iPhone at the time it was last synced on iTunes, will appear on my new iPhone once I plug it into iTunes?
ThanksYes.
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ITunes is treating my iphone 5 like a new phone when plugged in when it is not.
How do I get it to recognize the phone and not offer me the "get started or backup from another device" options. This is my wife's phone having the issue. It recognized mine but it thinks her phone is new. This is the same PC/itunes account we used to set up and manage her phone for the past year. She has an iphone 5 and my itunes is up to date.
Contacts are not stored in a backup, so a restore will not bring them in. Contacts, along with all the other Apple databases (log into icloud.com with a browser and look at the various pages - this is what I call the Apple databases) are contained in their own locations on the servers. You should be able to take a new device, go to Settings>iCloud, log in to the icloud account, then turn on the services (e.g. contacts) you want to sync. They will then be synced to the device. That has nothing to do with a restore and with the old iphone 4. As for apps, their listing and locations on the screens are stored in a backup. If you don't restore, then go to the itunes app store, look under Purchased Apps and download them again.
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I cant seem to get cd's that I have uploaded onto my iphone 5 via itunes. I have tried to highlight the items and drag and drop them into my phone but this isnt working...; This is really starting to frusterate me!!!
Please help meIf you have not already reverted the look and feel to be like iTunes 10 then
View > Show Sidebar
View > Show Statusbar
click on the black arrow in the search box and untick Search Entire Library
Now you should be able to drag and drop onto your phone or use the sync pages
http://support.apple.com/kb/PH12113
If your still having issues with your phone then Try this trouble shooting link
http://support.apple.com/kb/TS1591 -
Already setup iPad says setup as new iPad when connected to iTunes
When i connect my iPad to iTunes it gives me two options restore from a previous backup or set up as new iPad. i'm scared to click set up as new iPad as i don't want to loose all my things. It also does not give me the options of backing up either
Thanks Michael.When you connect to a computer for the first time those are the two options that iTunes will give you, one to restore to a backup that you already have on that computer (e.g. from a different device), the other option will leave the empty of content.
There are some steps on this page which should let you connect to that computer without loosing your content from your iPad : Syncing to a "New" Computer or replacing a "crashed" Hard Drive. The page is specifically about iPhones, but it should work for iPads as well (I haven't needed to do it myself). If you haven't already done so then you could backup to the cloud as well (Settings > iCloud > Backup > Back Up Now), so that if the steps don't work you do have a backup - and, if you can, copy any important documents off the iPad e.g. email them to yourself if the app supports emailing.
Some of the steps on that page were written for a previous version of iTunes, step 5 is now File > Devices > Transfer Purchases, step 7 is File > Devices > Back Up, and similarly step 8 is File > Devices > Restore From Backup -
Iphone no longer backs up when plugged into itunes
Hi guys,
I think this started after updating to iOS5.
Previously, when I would plug my phone in, it would sync AND create a backup. Now however, it simply does not. I recently realized on the summary screen that my latest backup for my iPhone was several weeks old.
In itunes "Back up to this computer" is ticked. Under preferences "Prevent iPods, iPhones, and iPads from syncing automatically" is not ticked.
I have experimented with "sync with this phone over Wi-Fi" On or off that doesen't seem to force a backup.
If I click the "sync" button in the bottom right corner, it will sync and create a backup. However, I would really like to have the process be more automated.
My guess is that Apple is making this harder because they want everyone to backup via iCloud? Or am I missing something?
JakeNo, it's not crippled. Mine works exactly the way it always has after upgrading to iOS5.
Connect the device.
On the summary tab, which option is selected for backup? Backup to this comptuer or Backup to iCloud? -
I have updated my iphone software to ios5 and everything is working perfectly except for the wireless sync. When I plug my phone into my computer (I'm using a MacBook Pro running leopard) it does not give me the option to check the box in the summary section to sync wirelessly. Can anyone help? Please and thanks
stefani88 wrote: It seems from other discussions my current OS on my laptop is the reason why it won't sync but people running older versions of windows aren't having a problem. So I don't get it.
Oh. Gosh. What's Windows got to do with anything? You're on Leopard, on a Mac.
It seems from other discussions my current OS on my laptop is the reason why it won't sync -
Yesterday I tried upgrading my iPhone 5 to 8.3. Phone told me not enough storage so deleted some stuff and proceeded. It then had a circle going round and round and wouldn't do the upgrade. I had to restart my phone a couple of times but it seemed ok. This morning went out with it 100% charged. Noticed it wasn't getting any phone signal so attempted a restart. Since then all i get is the apple logo on a black screen for a few seconds then it goes and nothing else happens.
I have tried leaving the phone in. Tried turning the volume switch on and off then restarting. Tried plugging it in to computer to do a recovery from iTunes but it's not showing on iTunes (which is up to date). Does this mean it's completely dead? It's infuriating as I'm a month away from a free upgrade from O2!!!
Any ideas gratefully received.what you do is you put your phone into DFU mode, you do this by powering off your phone and then, hold home and sleep button, the apple logo will come up after it goes away let go of sleep button and hold home until it says connect to iTunes. This should work, it will give you the option to restore or back up your phone.
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Pleaseee someone help me!Turn off the mirror settings in Safari > Displays
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