IPhone 4 battery not charging, factory restore didn't help

My iPhone 4 battery died, so I plugged it in to charge and it says its not charging. Tried several different chargers, all say same. Held down sleep button and home button and it told me to connect to iTunes.  Connected to iTunes which tells me I need a factory restore.  Did all that and the phone is still not charging, and I again tried several different chargers, even trying to charge off the computer. Any suggestions?

Apple provides warranty service on the iPhone.  If there's no Apple store near you, you can call Apple Care and they will send you a mailer in which to send your phone to them.  You can also arrange for a rental unit so that you aren't without a phone.

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  • My Iphone will not charge or turn on. Help.

    My Iphone 3G has suddenly decided to never turn on again. I have had the phone for about five months now, and it is in great condition. The phone died, and it will not charge, and it will not turn on. Nothing happens at all. I have read where people have had problems with their phone turning on and showing a screen with an Apple image on it. This isn't the case with mine.
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    have you tried resetting it with the on/off button and homescreen button? hold them both down until the apple logo appears. not sure how long you hold them down for, 30 sec maybe.

  • My iphone will not charge

    My iphone will not charge and it is not the charger. I tried plugging it into my computer and that will not work either. I spent 2 1/2 hours at the apple store tonight!! They replaced my battery and said that would fix it and I got home and plugged it in and it wouldn't charge. I restored it to factory settings and that didn't work. I only have like 10% battery left and I use this phone for work a lot. I need my phone to charge!! Please HELP!!!

    The best way is to bring to an Apple retail store and have them look at it. Bring the phone and charging cable with you.
    Or it could be just an old dead battery and Apple store can replace that.
    However if you can get a hold of another charging cable (complete) you can try that first.
    Good Luck

  • HT201401 iphone 4s     not charging when power ON

    iphone 4s     not charging when power ON

    Amish/ Selvars4, i have exactly the same issue. I'm sure its software issue as mine has done it also just last week. i had it happen previously about 3 months ago also. the phone would only charge via a USB from a pc or if the phone was turned off.The way i got it working last time i kept reloading previous version of the phone back up and finally it worked normally again. It was always visible to iTunes so not an issue. Last week though i have had exactly the same problem as Selvars and itunes cannot see it now, and not charge by any device except when turned off. I did a backup and iTunes sync about 2 days before this problem started. (now thinking back it was the same when i had the previous issues with charging) this time its invisible to iTunes, pc,won't charge anywhere except turned off. i left it plugged into pc where it wasn't visible and then about 40mins later it recognised it. so i did a factory restore and update then reloaded a back up. it now is visible to pc and charges from pc and power adaptor but won't charge from a dock. Strange and Frustrating. Suvzero

  • My iPhone is not charging in my 2009 Infinity

    My iPhone is not charging when connected to my 2009 Infinity. I'm getting a " charging is not supported" message on the screen. Funny thing is that my older iPod would sync and charge when connected. Anyone know why or how I can fix this?
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    To rule out a software problem, set it up as new device:
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  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

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    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
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    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Iphone 6 not charging in car

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    Hello ezimme,
    Welcome to the Apple Support Communities!
    I understand that your iPhone is not charging in your vehicle any longer and you have already ruled out the cable by testing it in other areas. In this situation, I would recommend reading over and working through the different steps outlined in the attached article such as restarting your iPhone, isolating by trying a different iPhone in the car, and possibly restoring your iPhone. 
    If you need help with iPhone, iPad, or iPod touch accessories - Apple Support
    Have a great day,
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  • HT1476 my iphone will not charge the usb that comes with the iphone is being used and it recognizes it but it wont charge

    my iphone is not charging i have restored it twice now and it still wont charge on the charger that i got with the phone. it sees that the phone is there  and i can do stuff in itunes but it wont charge PLEASE HELP

    If your iPhone won't charge with the power adaptor or when connected to your computer, do you have access to another USB dock connector cable to rule out a problem with the existing cable you are using?

  • 3G iphone will not charge not been dropped or any dammage any ideas? Thx

    Iphone will not charge Help

    Try and reset your iphone from the settings preferences in the iphone software. Reset all settings. Heard this solves a lot of issues. If that don't work; restore.

  • No AC Power, Battery not charging, Windows boot up issue

    Searched the forums but could not find an answer for my specific problem.  
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    Windows XP Professional
    Issue: installed new motherboard.  When on AC power, laptop shows a steady green LED light but will not boot up without the battery installed.  Will not stay running when the battery is removed or dies.  When plugged into AC power, battery charging light is on but battery continues to lose power; will not charge.  Had the computer operating properly initially but noticed the power issue.  I ran a chkdsk on one of the subsequent boot ups and now have a "config.sys file missing" error and can not get into windows any longer.  I was going to try some of the battery charging suggestions listed on this forum but no longer can get into windows or the recovery council.  Last screen attainable says to select "R" to repair system using a Windows disk.  Can not get to a DOS prompt.  
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    - Once I can get into the windows OS, I presume I should be able to correct the battery not charging issue . . . is that right??  Sounds like it is a software issue from what I have read on the forums.  My plan was to reinstall the Windows operating system but I can not do that on battery power alone.
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    Solved!
    Go to Solution.

    Lawrence - Your suggestion was right on target, the replacement adapter solved my power problem.  I would have never believed that to be the problem since the digital voltmeter was indicating the required 19v from the defective adapter, I would obviously NOT have figured this out on my own.  Thanks for your time, response and help on this issue, I really appreciate it.
    Paul

  • IPhone is not charging

    My iPhone is not charging. I tried restarting it, using a wall outlet, using the computer, but it still won't charge. This is not a new accessory, I've used it to charge my phone before.

    Hello Figster512,
    If I understand correctly your USB cable doesn't seem to charge your phone whether you are connected to a computer or the wall charger. I would use these troubleshooting steps from this article here, named:
    If you can’t charge your iPhone, iPad, or iPod touch
    If the battery doesn’t charge
    If the battery doesn’t charge, unplug your device and try these steps:
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    If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
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  • HT1430 my iphone does not charge except it is turn off

    My iphone does not charge except i turn it off

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    Please be more specific about "it wont connect back to the computer" so that appropriate troubleshooting steps can be provided.

  • IPhone will not charge when plugged into computer

    My phone was not working, and so I took it to the apple store nearby. Here were the problems:
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    Well don't give up try again maybe your luck will change when you go back up there,let somebody else look at your phone not the same person that told you that.I would get a second and a 3rd option about my phone.When you go back don't even tell them what somebody already told you up there ones.
    And after the 3rd time I'll ask them well can they send your phone off to be fixed,It might not be nothing wrong with your phone it might be just they eyes playing tricks on them.Cause I promise you I know my phone had gotten some water in it cause I was sitting on the porch one day me and about 6 other people one of my cousin came out and through a bucket of water at my brother and I was sitting right on the side of him.And when I say my phone look like I than gave it a bath witch when they did that I had already had call the Apple store and told them something was wrong with my phone.And they had gave me appt to come up there,so I went to the Apple store I wanted say two day's latter after I made the appt to let them see my phone but my cousin and brother was playing with that water the day before I had to go so I guess that's why I was mad cause I was going to get other phone the next day after apple look at my old phone.So even with all that they still gave me other phone and I don't see how I didn't have no water in my phone cause of how much water they had through on my phone.
    I guess I was luck cause if they would have told me that I would have freaked out so badly.And the reason why cause I wouldn't had my phone for five days and for them to tell me they couldn't do something oh yea they would have done something cause I would have went to jail that day for tearing up something in the store that worth my 400 and something dollars I spent on my phone and it would have bent one of them computer that would have bent history.
    But I'M telling you,you going to be okay don't give up.Make you other appt and see what they say.

  • DV4 1275 Power Issue, Battery not charging, Will not Power with AC only

    HP Pavillion DV4-1275mx
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    I dont have alot of money to spend so I was hoping maybe you could point me in the right direction.
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    Dude, I have the same exact problem with mine. It's not a cheap fix either. It definitely is the motherboard.
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    This hasn't helped at all with mine, but maybe it'll help with yours!

  • Iphone 4S not charging, has been on charge all night, its like it is frozen.  Unable to power of etc

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    Try restoring with iTunes:
    Connect the device to your computer and open iTunes.
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    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
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    If the Issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
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