Iphone 4 black screen but phone works

in this case of my iphone 4, is there still possibility to fix it?
help me please..
IPHONE 4

To make sure that this is not software related, set it up as new device :
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, the phone needs to be serviced by Apple or an Authorized Apple Service Provider:
iPhone - Contact Support - Apple Support

Similar Messages

  • Black screen but phone works?

    I dropped my phone with a case on ( a cheap one) outside on gravel. I thought it died when i got to work because it was almost dead anyway. Anywho, my phone is working but my screen is black. The touch screen is working because my mother called me and i swiped where i normally would, and it worked but the screen is still black. HELP

    Hi there afitchchicx15,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W.

  • IPhone 6 black screen but works

    After getting to work, I come to find out that my iPhone 6 has a black screen. Before that time, it worked just fine until I took it out of my pocket later this morning. The phone shows a black screen, but the buttons still work (the mute switch works; every time I mute it the phone vibrates). I tried connecting it to iTunes and it shows the phone. I assume that the screen has been bricked. I previously had a time where my phone was covered in rain water. That also explain why I have been experiencing crashes on my phone which led me to doing a hard restart. I have the choice of taking it back to my carrier as I'm still under warranty or I can try find out and fix this bug myself.
    Any Suggestions?
    Many thanks
    iPhone 6 running the latest iOS

    IIf you did a reset and screen remained black then it's a hardware issue, not a bug. You should return it under warranty if you still can. Any other attemp to fix on your own is probably going to void your warranty. 

  • Possibly faulty screen (black screen but phone its self still works)

    Device info
    Your carrier:
    Blackberry Torch 9800
    Apps and free space
    I have plenty of free space avaliable as I do not use my phone for anything other than calls/texts/BBM/Pictures (No Music/apps etc), I have an 8GB memory card.
    Basically, My torch was working completely fine untill last night. I left it on the chair in my livingroom in perfect working order, I was sitting beside the phone the whole time. I then went back to check my phone because my red LED was flashing indicating that I had a message. I slid the top half up as usual but the screen was completely black. The keypad lit up and the green call button/blackberry button/back button/red call button all lit up perfectly fine as well. I then pressed the green call button twice and was still able to make a call therefor the handset its self has no battery problem or problem with the OS. Everything on the entire phone works except the screen. I am thinking possible backlight problems or a disconnected screen wire of some sort. The screen its self has not scratches or signs of damage and Im 100% sure I didnt damage the screen. I am just seeking some more knowledge as to what part is more than likely faulty and if it would be a cheap or expensive repair.
    Thank you in advance and any further questions dont hesitate to ask, My torch has served me well for a little bit over a year.
    ******EDIT******
    After a little bit of messing about its clear that the screen infact still works, I messed about sliding the screen up and down using the unlock botton on top and after around 30 seconds of fiddling the screen came on, The screen its self was readable but it did look very weird. So possibly a connector inside ?.

    Yes, even if you've never synced your phone with iTunes ever.
    The only exception is if you've synced to a different computer in the past.

  • Black Screen BUT Backlight Works and External Display OK

    Black screen is persistent (i.e. no pixel data) but I can see the shimmer of the backlight on, just all the pixels are black. I replaced the inverter (661-4112) and it worked again for a couple weeks, now back to the same old black screen.
    It seems the backlight burning out is common, but this I have never seen before. If it were the integrated video card broken, you'd think an external monitor wouldn't work, but it does.
    Any ideas ladies and gentlemen?

    This is a shot in the dark.  Try a SMC and Pram resets:
    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/HT1379
    If there is not a cure, the a trip to a repair facility is in order.
    Ciao.

  • Black Screen but still works? Help!

    I was texting a friend and suddenly the screen starts to fade black. I tried to turn it back on but it just stayed black. But when i want to put it on vibrate, it vibrates or when i want to charge it, it makes that sound effect when you plug it in. So it is still working but the screen isn't. Help please?

    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Blank iphone screen but phone working behind help!

    my iphone 4s screen is blank the phone is working behind it, does anyone know why or what i should do to fix this?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • Black Screen but Phone not Dead

    About 8 hours ago, my iPhone 5 screen went black. I thought it had died. I charged it overnight. This morning, the screen is still black. I connected to my mac and was able to download my photos, sync to iTunes, and people can call my phone (it will ring), but...my screen is still black. Using the button at the top of the phone, I have tried to reboot, but the screen remains black. I cannot use the phone like this. I am in Hawaii right now and there are no Apple Stores. What could be the problem or hopefully a fix? Can anyone help?

    http://www.apple.com/retail/storelist/
    there are 3 in Honolulu
    as long as your iPhone is a US iPhone
    a reset requires Home and sleep buttons to be pressed UNTIL the Apple logo appears

  • Black screen, but phone seems to be on

    Yesterday I was using my phone and it went black. I tried to do the reset with the Sleep/Wake button and the Home button and that has always worked. It didn't work this time. I tried to restore it to factory settings and do a back up but I still can't see anything on the screen. Do I need to be able to see the screen to completely do the restore?
    And... does anyone have any suggestions on this before I take it in to the Apple store when they open today?
    Thanks!!

    hi,
    is there anything that is covering around the ear speaker??
    if so try and remove it...
    i don't think u need the screen on to perform a restore!! everything u do is on the computer...

  • HT201269 one fine day, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working .  May i know how to proceed to recover lost conta

    one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working .  May i know how to proceed to recover lost contacts.

    I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

  • Iphone 5 cracked screen but worked fine for 7 months that have owned it, blue lines started appearing, now screen is black, but can still hear notifications HELP!!!

    My iphone 5 was given to me by my sister in january, had a cracked screen, but has worked perfectly in the time i have owned it, recently it begain to have blue lines appear on the screen, but was still working, now screen is black and cant see anything, i know its on as i can hear all notifactions (messages, calls, emails etc) help please, whats wrong! can i still claim apple support, as i dont have warrenty papers?

    There are no warranty papers, never have been for iPhones.
    Take the device to Apple, an Out of Warranty replacement is $229.
    Warranty does not and has never covered damage.  The device has suffered damage (cracked screen).

  • Iphone 4 black screen, tried dfu mode, itunes not picking up device. not able to bring up red phone off slide bar or apple logo if any combination of button holding. HELP

    iphone 4 black screen, tried dfu mode itunes not picking up device. not able to bring up red phone off slide bar or apple logo if any combination of button holding.
    Phone was given to me by apple 2 weeks ago. Last I saw of it working was phone was off so i did the quick reset. Apple logo came up, it started up and keypad for passcode came up. It said 2% battery then went up to 64% a second later. When I was playing wth it not 5mins before it was at 65% so would make sence that later indication was correct. Before I could type the 4 digit passcode in the phone turned off to black screen. Now I have tried all possible reset options incuding the 10 second hold down of both buttons for less than 10 seconds and longer than 10 seconds. Nothing is working. iTunes is not recognising the device at all. Ive had it plugged into a wall socket for three hours and the computer for 2 hours and no signal of life. Ive tried the forums on here and the youtube vidoes and seem to know what im doing with resets. Anyone able to shed some light?

    Not being able to get DFU Mode indicates hardware failure. Since you recently received this iPhone from Apple it has at a minimum 90 day Warranty. Make Genius reservation or make service arrangements and take or send to Apple for resolution. Regarding what is actually wrong with the iPhone, it could be possibility of several things. But some of the features point directly to battery. First step in fixing this iPhone would be battery replacement. Then trouble-shooting from there if still problem. Take it to Apple.

  • HT201263 Drove over I Phone 5.   Screen is completely gone but phone works to call out,  I have replaced phone with a new phone but would like to save or transfer remaining photos and contact information on "crushed iP"  Can you help!

    Accidently drove over Iphone 5.   Screen is completely gone but phone works to call out via SIRI.   Of course I cannot download to itunes as I have a passcode lock.   Would like to save my information, contacts and photos.   Any help or ideas would help!!!

    Welcome to the Support Communities. This Apple doc may be of interest:
    Channel Member Code of Conduct
    Kings74 wrote:
    They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
    A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
    "iPhone 5s — Available in silver, gold, and space gray" (Source)

  • Sending videos from iphone 4s to pc. Why do I get black screen but have sound

    Sending videos from iphone 4s to pc.  Why do I get black screen but have sound?

    Ok I checked and unchecked the playback via camera yesterday and I got black screen both times.
    I could delete the imovie prefs when I go over there today.
    I'll try another FW cable but it worked perfectly for importing but what the heck I've got one I'll try it.
    Yes camera was set to play and not record.
    Plenty of free space -- 131 GB.
    I'm pretty sure it's in NTSC DV format, but it's someone else's computer so it could have been changed by someone screwin' around not knowing what they're doing making changes.
    PowerMac FW800 (G4), iBook 1.42 G4 SuperDrive   Mac OS X (10.4.10)  

  • My iPhone 4S has a blank black screen but when someone calls me I can answer it, I just can't see anything

    My iPhone 4S has a blank black screen but when someone calls me I can answer it, I just can't see anything

    Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

Maybe you are looking for

  • Is there a way to combine 2 documents in Pages on iPad ONLY (no Mac)?

    I have written a report on my iPad using Pages (no template used, just the blank option) and would like to place a separate document (a sample letter written using one of the letter templates that uses different margins as the other document) at the

  • ICal event is in the background BEHIND event at the same time in foreground

    I added an event to iCal via Evite and it is BEHIND a recurring event at the same date and time. There is no way to edit it or view it without moving the recurring event. Normally, the event would be shifted to the side so you can view both. Any idea

  • HELP: Can you switch Illustrators File Linking feature from ABSOLUTE to RELATIVE?

    Hi guys, Im working on a rather large project in which there are around 30 AI files all linking to around 100 PSD files. Is there a way to switch Illustrators Linking feature from Absolute to Relative? So I can simply copy the parent directory to any

  • Interactive report custom GO-Button (-process)

    hello, is there a way to customize the behavior of the IR Go-Button? I'd like it to make a dynamic IR by using collections build depending on the values of two other fields on the page. everything works fine when using an extra button but I want the

  • Problem to open iphone

    i found a problem last two days ,unfortunately its suddenly shut down by its own and then just show apple simbole,its on and off by its own and just show simble,nothing else,what can i do now?