IPhone 4 call quality

So me and my partner upgraded our o2 contracts yesterday and got the iPhone 4.
We had iPhone 3GS' before that.
When talking to other people and hearing them through the ear piece, it was crystal clear. (With iPhone 3GS')
People used to comment on how good the sound of my voice was.
With the iPhone 4, when I hear my partner and he hears me, it is as if we are talking from far away or in a cave... It is no where near as clear as the iPhone 3GS.
When speaking to friends who are using a 3GS they sound clear but say we sound as if we are in a cave...
Is this the noice cancellation making our voices sound strange?
Any ideas?

Signal strength is one thing but signal quality is something else, and is much more important with digitally-encoded communications transmissions.
As an example, in the old analogue TV days (now phasing out in favour of digital in the UK), if there was interference on the signal, all you got was a somewhat snowy picture and fuzzy sound while the interference persisted, but picture and sound nonetheless. Now with digital TV you will get picture freezes and no sound if there is interference that degrades signal quality (not signal strength).
With that in mind, and also seeing that GSM uses different transmissions from 3G, it may not be your iPhone that has a problem but it is more than likely the network and the specific conditions where you are when trying to make calls - unless, of course, the problem happens everywhere across a wide range of different environments in which case it is probably the phone that is at fault.
Assuming that you've checked coverage maps for your network operator then the next stop is complain to the network. After that, get your phone checked and replaced if necessary.
We are in a marginal 3G coverage area on O2 so the experience that you describe is very familiar to us.

Similar Messages

  • IPhone 5s, call quality, periodic echo

    I upgraded from the iPhone 4 to the 5s 4 months ago.  Ever since I upgraded, I have periodic issues with call quality.  In the middle of a call I will all the sidden start to hear myself talk and the person on the other end cant hear me at all and I cant hear them.  This happens to be in the Atlanta, GA area in the same places on interstate 75.

        jab1820,
    Thank you so much for reaching back out to us. Could you please provide us with your mailing zip code? With your iPhone 5s can you please reset your network settings. You can do this by going into Settings, General, Reset, Reset Network Settings. Then re-try the call quality after that reset has been completed. Please keep us posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • IPhone 6 Call Quality Issues

    iPhone 6 64gb 8.0
    As of yet, I've not been able to make or receive a call without the other person sounding like they're three rooms away. I've turned up the volume on the side and within settings. I've turned the phone off and back on again.
    I backed up this phone from my last iPhone (5) so that I have all my personalization and files, etc. on it now. I also took the SIM card from my old phone and put it in my new phone.
    Everything else seems to work fairly well. It's just the call quality. I can hear what they're saying, They can hear me, but it seems like the volume is as low as it goes. But I know it's not.
    HELP!

    since I received my iPhone 6 Plus on Friday I've noticed that all of my phone calls have very bad audio quality.  i thought it was just when I was talking to someone in a car. But it doesn't matter where they are.
    WHat hat does it sound like:
    its like a crappy digitized vrry tinny sound. It's as if the ither person is talking on a radio.

  • IPhone 5 call quality

    I just bought my iPhone 5. I was disappointed when I received a call and discovered the phone call quality on my end is bad. The other person's voice sounded very tiny and soft although I have already turned up the volume to maximum. Is it that way with all iPhone 5? The receiver could hear me clearly. I tried speaker and the person voice sounded much much clearer.
    Please recommend suggestion to fix this or I have a defected phone?
    Thank you!

    Actually, after examining my phone properly, i think that this problem might have been caused by the plastic cover that I have yet to remove as it looks like it is blocking the earpiece. ><
    My apologies.

  • IPhone Poor Call Quality Without Headphones

    I have an iPhone 4s.  When I am working in my home office, the carrier signal level is good - typically three or four bars out of 5.  However, the call quality is sometimes very poor - I can hear the other caller very clearly but they cannot hear me clearly and often say that it sounds like I am talking through a long tube or that my voice has some kind of metallic quality. However, when I plug my earphones in, it all works just fine. The call quality is generally fine in other locations.
    I did wonder if this is something do to with the apple ambient noice cancelling system and some kind of interaction with it and the case that I am using but I have tested it with and without case and it makes no difference.
    Any suggestions that you might have would be gratefully received.

    I did they have know referred me to Apple!!!

  • Iphone 6 call quality issue....

    Hi, yesterday i saw software update in my iphone 6 and i thought it will solve the call quality issue , but unfortunately it was not for that.
    Dear iphone support , the call quality in iphone 6 is really bad, I was using iphone 4S and that had great voice quality. iphone 6 voice during call is not clear , it has noise .
    When I told my friends about the problem , they told me that I might have bought the refurbish phone. But I bought it from Dubai in 750 USD and I do not think it would be the case.

    Since my iPhone 6 has great Call Quality,
    My tip would be to take it to an Apple shop. All apple Products have world wide warranty.
    If it is really they should be able to fix it.
    Hope this helps,

  • IPhone 5S Call quality issues - Are they resolved?

    Hi folks,
    So long story short, I was previously a VZW customer with an iPhone 5S. When I was a customer, everything worked great, except one thing, Calls.
    What would happen during is:
    1) The calls would sound metallic/robotic
    2) the calls would sort of go in and out (for example I would hear: " Yeah ... Fun at... Saturday)
    (Both 1 and 2 would happen indoors and outdoors)
    3) Calls would drop
    So like any reasonable person, I called into Customer Service and was offered a Network Extender for $199. This did help indoors for the most part, but not outside (like literally outside my building; out of range perhaps?)
    I read of others having the same issues here, so I knew I wasn't alone, but there was just no solution to the problem. I thought it was my iPhone at first. However, I ported out to AT&T and the calls were crystal clear compared to VZW. So that kinda confirmed it's not my phone.
    My zip code is 10453 (and this area has great coverage according to the coverage map, but I couldn't get any more than 3 bars of LTE outside and 1-2 indoors). My question is, has this issue been resolved? If so how can I improve it? Honestly looking forward to being a VZW customer again, despite no simultaneous talk and surf on the iPhone.
    Thanks for any comments/solutions offered!

    When the person called me, I was indoors. I am the one with the ATT phone (wanting to switch to vzw) and never get this issue, not even when Sprint callers call me. The person who called me was outdoors and he has Verizon (zip: 10023)
    The call was very choppy with the voice cutting in and out on his end, and the call was slightly metallic sounding. I could barely understand a word he was saying. The quality was exactly the same when I was with Verizon. At first I thought it was my phone, and now this confirms it never was my phone. I am truly convinced this is a notice cancellation issue with verizon because like I said, I never get this issue when Sprint users call me. It doesn't really matter who initiates the call, the quality is always the same, horrible.
    I really want to be part of VZ but I can't if I am to expect these issues!   please help. I don't know if it's congestion or just the call coding itself.

  • IPhone 5S call quality / volume issue. Please help.

    Hi,
    Please can anyone help?
    I have an iPhone 5S and callers frequently complain (9 out of 10) that the volume fades in and out and my voice sometimes sounds robotic, i.e. digital interference. I always hold the iPhone in the same manner as any other phone and this is the first handset where callers have made such complaints. Clearly, if the iPhone can't provide basic phone functions then it needs to be returned.
    Another concern is that both sides of the conversation can easily be heard by others despite not using the speaker phone. On other
    Is my iPhone 5S faulty?
    Martyn

    Hi Allen,
    Thanks for the reply.Unfortunately, that's not the problem.
    The problem is that when I make or receive a call the other person will invariably complain that my voice seems to 'fade in and out'. Is this a hardware issue with the iPhone 5S? I believe the microphone may be faulty as the issue is not related to the distance I hold the iPhone 5S; I hold the iPhone 5S the same distance from my face as any other mobile telephone and have never had to apologise to clients of my business or make excuses for my telephone. My mobile telephone provider has agreed for me to return the iPhone as faulty and I need to ascertain whether this is a characteristic of the iPhone 5S or I was simply unlucky.
    Kind regards,
    Martyn

  • Iphone 3g call quality

    when I am talking to someone on my iphone 3g, if they speak up loud or a syllable is pronounced louder there voice distorts/crackles on my end. This happens no matter what the volume level is on the iphone and it happens in both handset and heaphones.
    Anyone else having this problem? I did not notice this with my first generation iphone.
    Thanks in advance

    Hello from Italy,
    same problem here. Audio crackling during call using headphones and phone speaker and :
    - it's not a high volume level problem
    - it's not a problem of headphone
    - it's not a problem of built-in speaker
    I had this problem since day one. I think that's a carrier related problem that should be fixed with a firmware release.
    Bye,
    IPK
    www.ipnotik.com

  • IPhone 5 call quality issue. (Either call ends or very choppy on the other end)

    At random times my calls don't go through. The phone says call ended and doesn't ring. The reception is either full or close to full. This has occurred numerous times while calling different numbers. If I do manage to get the phone to ring, the person on the other end wouldn't be able to hear me as it would be very choppy. I have tried to reset the network settings with no luck. It is a random thing that happens at random times. It is not the carrier issue as all other functions of the phone work. Also this phone is an unlocked unit from Apple and is not in the U.S.

    I just replied to a similar post and I'll copy and paste my response here. I was having the same exact issue. Here is my possible fix.
    Yesterday I updated the OS to the latest release. Then right after that I called AT&T and they reset my sim card. Or something like that. They did some sort of reset.
    I then got in my car and drove around to test the phone. Because that is when the problem is worse. FINALLY they claim to be able to hear me clearly!!!!
    I think it was the combination of both the OS update and the sim card reset that fixed it. Hopefully..... It has only been one day but so far so good. I'll update this post if things change.
    Try this and let us know if this works for you.

  • Iphone 5S call voice Low quality.

    Iphone 5S  low quality call voice.  When I make a phone call , people in the other side said my voice is very small and disconnected. The voice is good when I am using the earphone at the same calls

    Hello tigertiger123abd,
    The following article can help sort your iPhone's built-in microphone.
    iPhone: Microphone issues
    http://support.apple.com/kb/TS5183
    Cheers,
    Allen

  • My iphone 5 is having poor call quality?  Verizon can't figure out why.  Anyone else having problems?

    My phone has been working without any problems since I bought it in January.  Yesterday I had a Zagg invisible shield applied to my phone and as soon as I got home, the call quality was horrible.  I could hear people on the other end however, they couldn't hear me, the call would be dropped, or they said I sounded like I was in a tunnel.  I removed the zagg cover and it is still not working like it was before.  I called Verizon and did everything from resetting the network settings, to restoring the phone to factory settings and restoring it from the last back up.  Nothing is working.  I have never had these problems up until yesterday.  Verizon would try calling my cell and it would ring on their side but not on mine.  Very strange.  Phone is up to date on its software.
    Anyone else having these issues or know a way it can be fixed??? 
    Thank you!!!!

    Hello the third!
    I placed the <ul> css code you supplied in the main.css file as well. No avail.
    But I did just notice there is a tiny thin yellow line between the logo and nameplate graphics at the top and the menu bar. That yellow line disappears in IE8 compatability mode. The graphics sit right on top of the menu bar, as it appears in Dreamweaver, and the margins and such all line up. In regular IE7, the thin yellow line is always there.
    I don't know if this helps, but it is something I just noticed while tinkering around.

  • Iphone 5c call volume is very low. Any suggestions?

    My iphone 5c call volume is very low. While on a call, I can barely hear the person on the other line. It sounds like they are at 25% volume when the volume shows it is at 100% volume. They can hear me fine. I have tried resetting/restoring several times, the call volume is all the way up, and have even tried messing with the accessibility-->hearing aid setting. The only way to get by it right now is to have it on speakerphone, which works fine. This happens with every person I have talked with, even landlines. Any help greatly appreciated.

    Hello tjmzero,
    The following article provides some useful troubleshooting steps that can help resolve issues with your receiver.
    iPhone: Receiver and call audio quality issues
    http://support.apple.com/kb/TS5196
    Cheers,
    Allen

  • Call Quality - O2 UK

    I've been experiencing this for about a month now, or maybe longer...
    If I answer a call too quick (within 1-2 seconds of it ringing) the call quality will be terrible, so bad you cannot make out the person on the other end. I will hang up and call the person back straight away and the quality will be perfect...
    This has happened to 50% of my incoming calls over the past month, both with my older iPhone and my new 3GS on O2 UK. Has anyone else experienced a similar problem on O2 UK?
    I was going to post on the O2 forums, but it nearly seems like it's something to do with the phone because signal is usually good.

    Ok, just an update...
    I continued to receive & make bad quality phone calls at least once a day so I brought my iPhone into the nearest O2 store to see what they would say. They said they haven't had a customer bring back an iPhone with the problem i'm stating so the only thing they could do is replace my iPhone 3GS for a new one. Problem is that they have none in stock and all O2 Stores in the area are out of stock also.
    I said i'd call back again when they have some in stock and before my 28 day right to return expired. Since then i've continued to make and receive at least 1 bad quality phone call a day (about one fifth of my calls are bad quality even though I have full bars signal) and it's getting annoying having to tell the caller that I have to hang up and phone back.
    Someone has said that I may have a bad Infinion chip in my iPhone and this statement makes sense because I never had the same problems with my old iPhone and the rest of my family are on O2 and they are not experiencing bad quality calls with Nokia or Samsung mobiles.

  • FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.

    FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
    This is the error message I receive when I try to add my phone to my Mac for proximity / FaceTime audio calling.  This feature worked until I changed my Apple ID.  I have updated my Apple ID everywhere I can think of updating it.  I've signed out of Apple ID on my Mac, deleted EVERYTHING (calendars, contacts, etc.), signed back in, etc.  I've done the same with my phone, and even done a power-down / reboot and nada.  I keep getting this message from the Mac.
    I can't figure out where else I should look for my old Apple ID to be logged into anything or creating problems.  I've gone over my iPhone and Mac and I'm at a loss.  As an aside (and yes, wrong forum), have lost the ability to do SMS forwarding since the Mac no longer receives the code from my iPhone to allow this feature to work.  This was lost after signing out of the Apple ID on my Mac this afternoon.
    Bluetooth is turned on for both devices.  Both devices are on the same WiFi network.  Both devices otherwise appear to be working correctly with the exception of the problems I'm having with FaceTime and iCloud being signed into the same Apple ID (which they are).
    Thanks in advance,

    (By the way, I should have pointed out in my earlier posting that I'm running OS X Yosemite 10.10.3 on my Mac). I Just installed latest Yosemite update while my iPhone was switched off, and when my Mac restarted, the 'iPhone Cellular Calls' checkbox in the FaceTime preferences was checked and the problem was therefore solved. Switched on my iPhone, still fine. Relief.

Maybe you are looking for

  • No video L2311C on windows 8.1

    Hi,  After updating my lenovo thinkpad s230u to Windows 8.1 I can't get any video over USB to my HP Compaq L2311c monitor.  Is there a driver update planned? Or should I get the windows 8.1 drivers elsewhere?  tnx! JJ

  • Apple tv or warpia for streaming my Mac to TV

    Which one is better for streamlining Apple TV or Warpia? I just want to watch anything from my MAC into my TV.  I don't have cable and I used my external antenna to watch TV. Hence, some TV shows I can only watch the next day from my MAC.  I would li

  • Properties Settings disabled

    I just installed the most recent Adobe updates and now my Acrobat Pro 9.3.1 will not allow any property settings changes on my most recently created PDF files. All of the security and viewing options are grayed out. This is not the case with PDF file

  • How do I run a virus check on my apple ipad?

    I opened an email which turned out to be a suspicious one purporting to ship my order , giving me a product no etc. Prior to that I had purchased a holiday online , using my DEBIT card.Now I am concerned that my account will be hacked into.How do I c

  • Preview has stopped responding to clicks

    Preview has stopped responding to clicks and now only scrolling and hotkeys work. I already tried resetting the preferences and restarting.  Once in Preview I can't click on any system menus.  The only way to switch is using 4-finger swipe to mission