Iphone 4 Camera doesn't work!! Anybody?

I got my iphone 4 2 days ago. Everything works fine except every time I open the camera, the phone freeze and restart itself. I call apple, they told me that they can send me a new one, but will hold 599 from my account and charge 199 at.. ***!
I call AT&T and they send my to Apple.....
What should I do not? Any idea?

Take it to an Apple store for exchange. Or use the mail exchange. The hold will be removed as soon as they receive the phone.
But first you may want to try a Restore with iTunes.

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    http://support.apple.com/kb/HT1414
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    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

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    It sounds like your camera is not launching at all. I want to recommend the troubleshooting outlined in this article named:
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    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Thank you for using Apple Support Communities.
    Regards,
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