Iphone 4 can't hear me, but I hear them

My iphone 4 I can hear them, but they can't hear me. They can hear me on speaker and they can hear me with my Bluetooth. This happened a couple of months ago. I went to the Apple store. They told me that the moisture indicator was orange at the bottom of the phone (under the Charging/data port), bu tnot the one in the headset port, which would make sense why it was the bottom 2 speakers that weren't working. No I explained to the Apple employee that my iphone had NEVER gotten wet, that I knew of anyway. He explained it could even be moisture from the bathroom if the phone is in there & the bathroom gets steamy. Now it's happening again!!!! BUT I talked with a lady today in my office building that has an iphone 4 and it's been doing the SAME thing. Funny thing is, her moisture indicator is NOT orange. I think this is an iphone defect and they SHOULD fix this problem for iphone 4 users!!!!

There are several posts about this problem already. IOS 4.2 is supposed to fix the problem.

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No ringing while connecting to a number on an iphone 5 ATT but they can hear me and I can not hear them.

I have an iphone 5 with ATT and sometimes (very randomly) when making a call, it does not make a ringing sound (like it is not connecting), but it has connected and the other person can hear me but I can't hear them at all. When I do try and say "hello" to see if they can hear me all I hear is my own voice echoing back. Other times the phone conncts and rings immediately and I know then that the call is working.
I actually got it to do this while on the phone on my landline with applecare. I did all of the resets with Apple and they determined it was a hardware problem and I received a new phone. It seemed to be ok, but three days after activating it, the same thing happened. There does not seem to be any common factor. It happens with landlines, cell phones, inside, outside and it does not always do it to the same number twice. It is a complete crap shoot. I have noticed that is it much more likely to happen if I go through "contacts" or "recents" to make the call. It has also happened a few times when using Siri to call. I never know until I don't hear the ringing sound that the call is messed up. This is awful when trying to contact a business and you have to keep calling them back. Anyone else?

Thank you for taking the time to reply! Yes. I did back up the first phone in itunes and updated the new phone with that information. During the diagnostics with apple on the first phone, I did completely wipe the phone clean and it still had the same problem --- again randomly. The technician today did want to do a complete factory reset on this phone but my question is if it is something that I am re-loading on the phone, how do we know what it is?! Also, if the other phone acted up without anything on it before I was hesistant to do it again. It is a lengthy process! I was to try and use the phone without the case (otterbox defender) and see if it would mess up --- which it did. So it's not the case. I am still wondering if it is an ATT/iphone issue. Again - thanks for your help!

My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...

My iphone 4 was working good until IOS6 update, now I can't hear anything, my ear phone donot response ...Speaker are ok..if some one call me...they can hear me ...but I can't hear them.....please desperately need help...plz suggest...all reset is done...except restore ...

Anyone? . . . :S

I just bought my new iphone 4s and when I make a call or receive a call i can barely hear them. I have gone to settings and to sounds and turn it all the way up, but it doesn't help. What else can I do?

I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.

Plastic packaging film?

When bluetooth headset is connected to iphone,I can't hear iphone ringing aloud when I have a call or a text. Do i really have to wear the bluetooth headset all the time in my ear to know when I have a call or a message? Why it doesnt ring through iphone?

when bluetooth headset is connected to iphone,I can't hear iphone ringing aloud when I have a call or a text. Do i really have to wear the bluetooth headset all the time in my ear to know when I have a call or a message? Why it doesnt ring through iphone but it rings through the bluetooth headsets?
In other phones, you can hear the phone ringing and if it was connected to bluetooth, you could pick up the call from the bluetooth headset.
Here with iphone, if its connected to bluetooth headset, it only rings through the headset, which means that if you dont have the headset in the ear all the time, you cannot know that you have an incoming call or message.
Any ideas - solutions - comments please?

I'm having the same problem. I had a plantronics 975 (which I lost, sadly). When connected, the ringer would always be routed through the bluetooth and the iPhone's external speaker. When in silent mode, the iPhone would only vibrate, but I could still hear the ringer in the bluetooth.
I just bought a new Plantronics Voyager+. Now when it's connected, all sounds are routed to the earpiece - including the taps, etc. The iPhone's speaker doesn't ring at all, unless the bluetooth is disconnected or powered off. I'd really like to be able to hear both, like I was before. This is an iPhone 3G running iOS 4 (latest version, not sure what it is exactly). Haven't updated software/firmware in between bluetooths, just changed the earpiece.

Iphone 5-can't hear anyone in phone mode

I bought my Iphone 5 and three weeks later, one week after I could send it back, I began to have problems where I cannot hear anyone when i call them. I can't hear the ring, I can't hear them say hello, nothing. They can hear me clearly. I've been working with tech support and we have done everything to resolve the issue. Now they want to send me a "replacement" phone. Which is basically a refurbished phone that they certify works properly. However, when I tell, both customer service and tech support personnel, about my problems with replacement devices, they tell me this is my only option.
Four years ago I had a Mifi device that kept throwing me off the internet. I spent hours with tech support and they sent me a "replacement" device, that never solved the problem. I basically staggered through that contract then Verizon convinced me to renew my contract with a new Wifi device that was better. Of course after a few months, same problem. Worked with tech support and for four years now I've been with an internet that keeps kicking me off the internet every five minutes.
Then I bought my wife an Iphone 4. That phone just stopped working one day for no reason. She recently got her "replacement" phone and we will see how that works. Like and idiot I went out and bought a 4s. My phone stopped working after just before the warranty was up so they sent a "replacement" phone. A few months later, that phone stopped charging correctly. They wanted me to pay $165 through the insurance to replace that "replacement" phone but I said no and limped through a few more months and upgraded to an I-phone 5, renewing my contract. What a mistake that was. Three weeks later, my Iphone 5 won't let me hear anyone. Three weeks with a brand new Iphone??? This phone has been treated like a baby. Its never been dropped, been near water, and stays in an Otter Box. But three weeks later and I can't even hear people I call unless I put it on speaker phone. Tech support walked me through everything, but alas, still doesn't work. You know what they want to do? Send me a "replacement" phone.
I told them I was done with smart phones. I offered to renew my contract, with two of my four devices, if they would let me send back my Iphone 5 ( where i would lose the $199 I paid for it) if they would just send me two basic phones. I offered to completely renew my contract on those two lines for the basic free phones. They said no because I had no contract upgrades. Really? I just renewed my contract and three weeks later my brand new phone went dumb on me. So then I offered to accept two cheap "used" basic phones. They give these out for FREE!!! And I would renew on both lines for 2 years. They said they couldn't do that.
I've been with Verizon a very long time. I love their coverage and their customer service. It is tops. However, I am done with device issues. Three of my device contracts expire by October 13th. I will let them expire and buy my way out of the 4th contract. It will be expensive, but I'm going back to a basic phone with a new provider. I can't believe Verizon would let me go for two cheap replacement basic phones. LOL. They could take my Iphone 5 back and refurbish it and it would be worth 5 times what those two basic phones would be. The only thing I cant think of is they don't want me to cancel the data packages on those two lines. But guess what? If I go somewhere else, I wont be paying Verizon anything. How dumb is that??? Perhaps I should agree to have them send me a replacement phone. Then I will sell it on Craigslist and thats they money I will use to pay off this new contract on this one remaining line.
Message was edited for readability by: Verizon Moderator

I have "reviewed my account" and my "options" with several Verizon representatives. We keep going around in circles and I get told the same thing each time. I don't wish to do it a fourth or fifth time. You want to replace my phone with a "Like new" device. I'm not interested. Ive done that several times before and had worse problems. You all act like this is the first issue I have had, but I have been trying to explain I've had this issue with a MIFI device, for four years, iisues with an Iphone 4, Iphone 4s, and now my Iphone 5 after only owning it for 21 days.
I would be stupid to accept the "options" that have been presented to me. I am seeking advice on how to get out of the contracts I have on all four of my devices from another source. I am not happy about all the problems I have had with my devices and Im frustrated to the point where I don't want to deal with it any longer.
Steve
>> personal information removed <<
Message was edited by: Verizon Moderator

Parents on iMac using FaceTime - can't hear them with my iPhone 4

First support post. This one's really stumping me. Haven't called Apple Support for an answer yet. I hope someone here can help.
So, here's the situation.
I use my iPhone 4 (latest software updates, not jailbroken, etc.) to FaceTime with my parents who are at home on their 21" iMac (the latest generation before the new new ones that just came out). It's running 10.6.7. It has the latest version of FaceTime (the one that costs 99 cents). When I call, we connect and I can see my parents just fine. They can hear me perfectly whether I'm using earbuds or not. But I can't hear them. When I use iChat to video chat, it's perfectly fine. Everything works. It doesn't matter if I send them the FaceTime call or they send it to me. I can't hear them.
I tested the problem on my wife's Mac Mini. When I FaceTime with her, she can hear/see me, I can hear/see her. I tested it with my buddy on his Mac Pro. He can hear/see me, I can hear/see him.
I've run software update on my parent's iMac (using screen sharing). I've checked the sound settings in system preferences. I've scoured forums for this exact problem and I've had no luck.
Anybody have any ideas why I can't hear them on my iPhone 4 using FaceTime ... but I can hear everybody else I FaceTime with?
Any help would be greatly appreciated.
Message was edited by: matthew o-b

No solution, just posting that I have the same issue.
Sisters iMac in Wisconsin, my iPhone4 in Los Angeles..
Whats strange about it is, when she calls from her iMac, I get her sound for about a minute, and then it goes dead (though she can always hear me.) If she calls back, still no sound. It resolves itself a day later, but then again sound will cut out after about a minute.
However, if she facetimes me from her iPod touch, it works fine. Sound has never cut out when she uses that.
Like I said, no ideas, just sharing my situation. Hopefully Apple has noticed this bug and is working to fix it.

I calling people but I cant here a ring tone, they answer but i can't hear them when they answer. If they ring me when I answer I can't hear them . I have tried to reboot but has made no difference.Any help will be appreciated

I need help
Suddenly when I call people I can't hear a ringtone, I can see the call is connected, but I can't hear them. If they ring me I connect the call but I can't hear them. I have rebooted, but it made no difference. Any suggestions please

Hello Jeff,
Thank you for providing so much detail about the issue you are experiencing with the audio on your iPhone. I would be concerned too if the audio on my iPhone was not working unless using speaker phone. I found an article with some steps to take when you are experiencing issues like this:
iPhone: Can't hear through the receiver or speaker
http://support.apple.com/kb/TS1630
Thank you for using Apple Support Communities.
Best,
Sheila M.

All data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ?????

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You aren't attached to a bluetooth headset or other device for some strange reason? Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

I have a iPad 1 (first one) I downloaded some movies from iTunes and with full volume I can barely hear them, but the apps I have downloaded are much louder. Any suggestions

I have a iPad 1 (first one) I downloaded some movies from iTunes and with full volume I can barely hear them, but the apps I have downloaded are much louder. Any suggestions

She must have signed into her own Apple ID on your iPad in order to sync her content from iTunes so try this and see if it works.
Settings>Store>Apple ID. See if your ID is showing in there and if it isn't - tap on her ID, sign out and then sign in with yours.
You should not be syncing to to different iTunes libraries. The iPad can only sync with one iTunes library without erasing the the content on it if you decide to sync to another iTunes library.

People can hear me on video iChat but I can't hear them???????????

HELP! I can no longer hear the people I'm chatting with. They can hear me and we can both see each other but I can't hear them. What's going on? iChat was working fine before last night. Because our power was shut off for 5 hours, I had to shut off and unplug my computer. When the power came back on, I plugged everything back in started my computer (plus rebooted all my Broadband and wireless). Did that do something to iChat or is there another problem. My son rechecked his end and everything is working fine for them. Any suggestions. I'm a novice at this so please use "lay" terms.
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pencilgal

I would check System Preferences > Sound Output is pointing to your Poutput device and the volume is high enough.
I would check iChat > Preferences > Video Section and any drop down that shows up if you have multiple devices (And it has to Agree with System Preferences).
If it is external speakers are they turned back On ?
Check the iChat > Video Menu has Microphone enabled. This should not effect you but check.
Check the iChat View menu has SHow AUdio Status selected (ticked)
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Is it all Buddies ?
Ralph

Hi There for the last few days I can log into Icloud on my pc but I can't action anything. I can see the emails but cannot view them. I cannot compose a new email.. I don't know if this is icloud or my pc? Its working fine when I access on my iphone..

Hi There
for the last few days I can log into icloud via icloud.com on my pc but I can't action anything.
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Just realised its fine through internet explorer but its Mozilla.. so assuming an issue with my browser?

Using ichat my pc parents can hear and see me, but i can only hear them.

i just got a isight and trying to chat with parnts in korea. they can hear and seeme, but i can only hear them. my ichat does not give option to start video chat. can anyone please help. i have mac osx 10.3.9

Hi kushkush,
Welcome to the Apple Discussion Pages.
Check the items in this thread http://discussions.apple.com/thread.jspa?messageID=1660376#1660376
What are your Parents using ?
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Iphone 4 can't hear me, but I hear them

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