Iphone 4 cannot receive the service providers signal

my new iPhone bought in America cannot identify my service provider in Cyprus. I was told that it may be that it may be locked to the American card which was used first with the phone. Can this problem with the base bands be fixed by apple store on line by apple store ?

If you bought the iphone in the US and not through the Apple web site there, then the phone is locked to either ATT or Verizon.  And neither company will unlock it.  Apple cannot unlock phones, only the carrier.

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