Iphone 4 cant restore factory settings pls help

hi I tried updating my iphone 4 today from iOS 4.2 to iOS 4.3 but after the download for about half an hour it tried to install but it just say couldnt error..
The i went to my network provider and told what happen ..they told me to restore back....so tried restoring back and its not working?

Take out the little pamphlet that came in the box with your phone and do a DFU......I can't walk you through it, but it should solve your problem.

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