Iphone 4; connected to wifi but in cannot connect safari and appstore

Hi, any one knows how to fix my problem? my iphone 4 is connected to my wifi home network. When I use the appstore it says "cannot connect to itunes store". when I use safari "safari cannot open page because it is not connected to the internet". HELP.

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router

why my iphone 4 connect to wifi, but when i open safari and search something it say i not connect.. but in the same house my sister using iphone4 too but she can online with the same router. i go and check over the detail of the network i connected, over the ip address and subnet mask have the numbers, but over the DNS and router don't have any number...isit the problem???? i can online at any other place but just my home cant...y????

Hey confuddled_chica!
Try the steps in the article below to troubleshoot this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Yesterday my ipod touch 4g would connect and to wifi and i was able to go on safari and search etc. but last night at 11 pm it would say that it was connected to wifi but wouldn't connect to safari it would say request timed out

it would say request timed out so i restored my ipod erased and reset it hoping it would delete the problem but it was still there it says that it is connected to wifi but will not launch safari and will bring up that message request timed out. itunes app store anything that uses internet/wifi will not work. it is not in airplane mode and wifi is on. i also forgot to mention this but it would also sometimes say that it is not connected to the internet even though i have 3 bars of wifi.

The router itself will always be sending a signal to devices connected to it. The router could not even be connected to your modem and it will still show that you have a connection on your device. Check your router config, reset it, and if all fails, contact your internet service provider.
BF

HT1430 My iPad isn't getting connection to internet. It just suddenly stopped! It says it is connected to WiFi but it just keeps spinning and nothing will come up. Have tried rebooting my router and iPad (my other computer is connected just fine).

My iPad isn't getting connection to internet. It just suddenly stopped! It says it is connected to WiFi but it just keeps spinning and nothing will come up. Have tried rebooting my router and iPad (my other computer is connected just fine).

Try turning WiFi off on the iPad, then reset it again, turn WiFi on again and join your network again if necessary. Or go to Settings>WiFi>Your network name>Forget this network. Reset your iPad and then join your network again. Or - settings>General>Reset>Reset network settings. Reset the iPad, then try to join your network again.

My internet isn't working anymore, its not the wifi but the actual computer safari and google chrome. Its not loading particular websites, and if it is loading them, they are different to how they use to be. Computer was slow yesterday as well

my internet isn't working anymore, its not the wifi but the actual computer safari and google chrome. Its not loading particular websites, and if it is loading them, they are different to how they use to be. Computer was slow yesterday as well and took about 4 hours to finally be able to shut down and close everything. Does anyone know how to fix this? Im going into exams and need my internet to work
Thanks

I dont know if your allowed to show images here but if you are then these pictures will show you what happens.
This is what happens when I turn on my iMac (normal)
This is what happens a few seconds after I turn on my iMac
Here it is up close
Hopefully these pictures will help you understand what's been hapening on my iMac when I turn it on.
Thanks

MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
• Happens on multiple wifi networks
• and doesn't happen to other devices on those networks
• Been going on for ages (since Mavericks)
• Diagnostics says nothing's wrong
• Still happens on other users and in safe mode.
Does this happen to anyone else / does anybody know a way around it?

Hi jamang1999,
For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
https://support.apple.com/en-us/HT202222
Take it easy,
-Norm G.

Macbook will connect to wifi but will not connect to internet

Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

Check proxies ...
Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
Relaunch your browser to test.
And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
Message edited by: CS

Iphone 5c is connected to Wifi but will not connect to internet

Have had my Iphone for a year now and have never had this issue before. The device shows I am connected to the wifi but tells me it cannot connect
to the internet. Any ideas?

I know having wifi connection is important to your data usage amlaco. I'm sorry you're not able to use the internet . Have you tried to disable your wifi connection and renable it? Are you connected to your home wifi? Have you contacted your internet provider that is connected to your wifi?
Kinquana_VZW
Follow us on Twitte @vzwsupport

HT1695 I can join the wifi but I cannot connect the wifi even I key in correct password it show me incorrect password please advice

After I upgrade my new iOS I found I cannot connect wifi even though I key a correct password unless no password required I manage to connect it please advice me thank you.I also try reset, new setting also cannot

Generally when attempting to join the public wifi at a hotel, it requires you to open a browser window to enter the username and password. Is that happening? Since it would affect all of your wifi settings, I'm hesitant to recommend going into Settings, General, Reset, Reset network settings, but that might be necessary. Have you tried to do a reset on the iPhone? Hold the sleep/wake and home buttons together until you see the Apple logo and then release?. See if this helps.

IPhone 4 says connected to wifi but shows 3g connection. I've tried turning off 3g - that does enable the wifi logo, but then when I try to connect to something it changes to 2g. Tried resetting network connection in general setting.

I've tried everything.... I see this problem all over the web, but no one seems to have an answer... so I know it's not just me. Laptops and other wireless devices connecting fine, just iPhone 4 has problem.

When you say you have tried "everyihing" that doesn't provide enough information to help you, as one person's "everything" is quite different from another person's "everything". In the absence of knowing what you have tried, the following are the most common causes of this problem.
Turning off 3G will just switch you to EDGE. You can turn off Cellular Data, but that won't make it connect to WiFi if your WiFi isn't working, it will just eliminate all data access to your phone.
Easiest to try answer if it is only your home WiFi, and it works other places: Reboot your router.
Next, update the firmware in your router.
If it doesn't work with any WiFi anywhere first Reset Network settings. If that doesn't fix it, restore the phone using iTunes.
You didn't say what symptoms you got, or when you were trying to use WiFi. You do know that the iPhone turns off WiFi when the phone is on standby to preserve battery, right? So if it only fails to connect to WiFi when you are not actively using it that is normal.

My ipad is freezing up because it needs an icloud update. it says that tI need to have teh ipad plugged in, l,, lockerd and connected to wifi but I caocked and connected to wifi. I cannot connect to wifi because the ipad is frozen. How can I un freeze it?

My ipad is freezing up because it needs an icloud update. It says that I need to have it plugged in to wifi. I can't connect to wifi because it's frozen. What should I do?

If you have the 'this iPad hasn't been backed up' message then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Can connect to wifi, but no internet connection

So, this is my first MacBook. I just bought it yesterday, so I believe I have the latest OS (OS X? Maybe? I'm computer literate with PCs, but really a n00b here, and cannot even find where it would say what OS I'm using). I have tried connecting to wifi networks using Airport at a few wifi hot spots and have about a 50/50 record. They always connect just fine to the network, but half the time I get a "No internet connection" error.
When I try my iPhone 4 or my laoptop (running Windows 7), I have no problems. This led me to believe that the problem is with my new MacBook. But when I went to the apple store, the "genius"/sycophantic fanboy told me that the problem was really with the various coffeeshop wifi routers, not my MacBook. Essentially, he said that my OS is too advanced for the routers to handle and so they need to upgrade. This strikes me as patently ridiculous, and if he is right, it sounds more like Apple decided not to make their latest OS backwards compatible with (not even that much) older technology. And, ergo, its really Apple's problem that I am now burdened with.
So, is this an actual, common problem? Did Apple really decide to make its latest OS incompatible with routers that are merely 2 or 3 years old? Or is there some kind of fix I can do from my end (I don't intend on asking all the coffeeshops in my town to upgrade).
Thanks.

I am precluded, as a general rule, from knowing anything about the router in this (very common) situation. This happens at about half of the wifi hot spots I go to, and the idea of having to ask a barista about their router's firmware is clearly ludicrious.
That said, I don't believe (95% sure) that I get a valid IP address when this problem happens. (I have one now, obviously). And I have no clue about the router's firmware.
Thanks

Connected to wifi but can't connect

I have been able to connect before but when I came home from college I can no longer connect. I am able to receive email and check the weather but cannot use safari. Help?

I know my wifi works because my phone and laptop are connected and working.

Connected to WiFi but can't connect to internet

Hi all,
My iPod touch is connected to my secure home wifi network, the wifi icon is displayed with 4 bars, and I can use some wireless apps like Remote for itunes. I can connect to the internet on my laptop, but not my iPod. When I try to use safari/itunes/app store I'm told the device is not connected to the internet. Up to today everything had been working fine, and I haven't changed any settings. MAC filtering on the router is not enabled, I've tried turning wifi off and on again on the ipod, resetting all settings and turning the ipod on and off again but still no connection.
Any help would be much appreciated!

Reset the router, did the trick. Had the wrong IP address ie. 169.xx... rather than 192.xx.. Resetting the wireless router remedied this.

Iphone 4; connected to wifi but in cannot connect safari and appstore

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