Iphone 4 constantly freezing
My iphone has been consistantly freezing since I updated to the iOS 5.0.1 update. I'll be doing something on the phone, it will freeze and the buttons on the bottom row of the phone (the ones I use the most of course) will stop working. I've tried the hard reset several times. Sometimes it works sometimes it doesn't. I went into the Genius Bar last week and they thought it was a hardware issue. I'm frustrated. Any ideas?
If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.
Similar Messages
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5 to 10 seconds constanly from after my passcode to texting to anything. it is always locking up. very unhappy with my iphone these days.
ios 7 was not specifically designed for the iphone 4 hardware. But eventhough, it should work just fine minus the extra graphical features. I have an iphone 4 and its working great. did you update from itunes or another external download link? In both cases the best option you have now is to bakcup and restore using the latest itunes.
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IPhone Constantly Freezing + Seemingly Corrupt Backups. HELP!!!!!!
My iPhone is constantly freezing, and when I restore it to factory settings, it asks me to either set it up as a new iPhone or restore it from a backup, i want to restore from a backup (I hap a first gen iPhone), but one of the backup options says its corrupt, and the other ones, when i do it, puts my iPhone back in the same constantly freezing state. Also, when its working and i use the map application, when I press the locate me button, the little thing just spins and that's all it does. Doesn't ever locate me.
Also: it freezes up itunes and does still freeze up after being restored but before setting up.
Message was edited by: mtcpHiya,
Here are a couple of troubleshooting steps.
Unless you have some major customized settings, I would attempt to start over with your iPhone. If your backups appear to be corrupted, I don't know of a way to recover them. Do you still have your original iPhone? If you do you can run another backup to see if that helps.
As far as location services, make sure you have a full signal bar, and go outside if possible. My office building is a signal trap and it will spin for days if I try to use it indoors.
Good luck! -
Ever since downloading iOS 8.1.3 on my iPhone 6, I've been experiencing quite a few issues (I am assuming all are related to the update, but not sure)
I apologize in advance for the lengthy post! Here goes:
• Screen constantly freezes--sometimes it freezes on the home screen (no apps open), other times when I am in Settings, Photos or any of my downloaded apps. Each time this happens I have to restart the phone by holding the home and lock buttons in order to unfreeze the screen...this happens approximately 4-5x per day.
• All of my apps either freeze or crash upon opening, and my Mail app either refuses to stay open or it will show an empty inbox with 'no mail' --even though my email has always been synced to the phone.
• I am not receiving a lot of iMessages or incoming calls to my iPhone, but most of the missing iMessages will appear on my MacBook Pro. And when I do receive iMessages normally, entire portions of certain conversations--both sent & received--keep disappearing (whether my iphone is on all day or if I have to restart it). *the convo that has gone MIA on my iPhone will still appear on the other persons phone.
• When I open Messages or Recent Call logs, the contact names do not appear..only 10-digit phone numbers. (Even though all of the #s are saved by name in Contacts).*This has only happened a few times so far.*
• Furthermore--and most frustrating!--my camera and photos are practically inaccessible. Almost every time I open 'Photos', the app crashes.. I have no available storage to use the camera so when I try to select photos and hit 'delete' the app crashes instead of deleting the photos.
• I have considered performing a factory reset... however, my iCloud states I have 4.6gb available (w/ 5gb plan) even though my photos are turned on in iCloud, and should be taking up most of the 5gb storage space..they appear 'On,' but do not show up under 'Manage Storage'...the only apps/documents/data shown are WhatsApp and Mail so I am afraid to reset the phone as I have no idea if the photos are actually backed up or not. (Screenshots are attached)
If anybody has been experiencing any of the same issues I would greatly appreciate your insight or advice for how to fix this! I'm hoping it is just a bug with the new iOS software and not an issue with my phone itself as it is only 3 months old.. Thank you in advance!**Adding to the final photo in my original post... When I select the 'Kendall Anderson's...This iPhone' using 324.2MB, Photo Library is turned 'On', but has 'No Data'....I know this is not possible because my photos that were previously backed up used up ~3.5GB of storage.
Either I am doing something wrong here, or my iPhone just has a mind of its own with this new update! -
My iphone constantly freezes up. Pressing the power button usually gets me to the last application used but does not allow me to change applications.
Ant ideas?Try resetting it. Hold down the on/off button at the top right and the home botton at the bottom at the same time for abour 5-15 seconds. This will not affect your data. The cycle the iPhone back on. That should clear up the problem
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IOS7 causing my iPhone 5 to freeze, constantly restart, anyone else? Solutions?
Ever since I downloaded iOS7 my 5 constantly freezes and I have to restart my phone (literally 6-7 times an hour). It randomly turns off. The battery doens't last more than 2 hours. It restarts itself randomly, during phone calls and when its plugged in. Apple replaced my phone, has restored my phone and started from scratch and I'm still having the same problem. Anyone else experiencing this or have a solution? I am ready to lose it and my phone has become unreliable.
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde -
iPhone 5 keeps freezing with wired clearish lines on the screen. Help!!!?.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
IPod Touch 3rd Gen 32GB Constantly Freezing
I've had my 32gb 3rd Gen ipod touch since Nov 2009 and for about five months now it's constantly freezing up.
It's random when it does it and will freeze up regardless of software updates or resets.
I'm running 4.3.5 and have wiped it clean numerous times using itunes but it still does it.
We have an iphone and ipod classic and have never had a problem with either of those.
Can anyone assist?
I was thinking of taking back to apple via a store but other than charge the repair cost of £110.00 I've seen on the apple UK website what else could they do?
Many thanks,
WillThat what I fear, but as it started just out of the twelve month warranty and has become steadily worse until it's been practically unusable for the last three months it leaves a very bitter taste.
Only because I'm used to doing it I'm resetting back to factory settings as I type.
Thanks for your input. -
ITunes U video playback constantly freezes
I have 64Gb iphone 4S with plenty of free space. iTunes U video (a Yale course in this case) constantly freezes during playback. The video is downloaded onto the iphone, not streamed. I do not have this problem playing the video through the video app. I would like to be able to use the iTunes U app. Anyone else having this problem?
Try updating to the new iTunes U app that was released today.
If that doesn't work, try testing other Yale course videos and other iTunes U videos. -
Why does my internet constantly freeze since I hooked up Airport Extreme?
I purchased an Airport Extreme for Wi-Fi and to back up my MacBook files. I had it hooked up for about 2 week now and since then, it seems our internet is constantly freezing. Sometimes its just once other times it happens every few minutes. We stream video often and it has been getting stuck all the time. It seems to be the worst in the early morning and around 8:30 at night.
I'm not network savvy but will try to secribe how it is hooked up. I have the airport connected via a modem (not wifi) with Ethernet. The internet is DSL. There is also a security camera connected to a D-Link router that I plugged into the Airport. There's also some kind of internet feed for our PV system that I connected directly into the Airport too.
We have Apple TV, 1 Macbook, 2 iPads, 2 iPhones, 1 iTouch, 2 PCs, 1 Sam Sung phone. There can be up to 3 devices streaming video at once. I thought it had something to do with the D-Link camera but not sure.
We disconnected the Airport today and connected a Westtell router and so far no freezing. I saw some posts about D-Link and Airport Extreme not being compatible but I'm not sure what that means. If they are incompatible, does that mean I have to choose to use the Airport and get rid of the security camera or vice versa??
I'm frustrated because the Extreme was expensive and I'm wondering if I can ever get it working.On your MacBook: Go to System Preferences > Network. Select Wi-Fi from the left column. Click the Advanced... button.
Under the Preferred Networks list, select every Wi-Fi network that appears and delete each one using the "–" (minus) button. Select the box "Remember networks this computer has joined" if it is not already selected.
OK then Apply.
Select your AirPort Extreme's wireless network in your Mac's Wi-Fi menu, and determine if that solves its connection problems.
Our alarm company set up the camera with the D-Link before we got the Ariport and we can't figure out how to hookup the camera to the Airport without the D-Link.
You may need to solicit the security company's help. Adding your Extreme to your network as a router constitutes a fundamental change in your network's design. If you are now using the Extreme as your router, the D-Link router should be reconfigured as a bridge. Depending on the nature of your security system, it may not be required at all, but your concern about the security camera requiring specific port forwarding settings is justified. Changing your router from the D-Link to the Extreme may require forwarding specific ports using AirPort Utility, otherwise your security camera's video may not be accessible from the Internet. This goes beyond any help I can provide, since your security system has requirements of its own.
Configuring the Extreme as a bridge is likely to solve the problem... but if the D-Link wireless router was sufficient, do you really need another access point? The reason I'm asking is this:
... I purchased an Airport Extreme for Wi-Fi and to back up my MacBook files.
If you need a wireless backup device for Time Machine, a Time Capsule may be a better choice. -
I upgraded to Firefox 4.0.1, and it now constantly freezes, won't respond at all, and has to be force quit and restarted. Within less than 5 minutes of use, over and over and over... I'm assuming it is a bug in the Mac version.... Am switching to Safari as I can't waste this much time constantly quitting and restarting and getting my tabs all back up. Any suggestions on ways to let Firefox know about the bug would be greatly appreciated. It worked fine until I upgraded :( Am running Mac OS X 10.6.7
This article should be helpful-
https://support.mozilla.com/en-US/kb/Firefox%20hangs -
Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6. -
Mac Book pro Retina (15 inch early 2013) is constantly freezing.
Problem description:
My Mac is constantly freezing, for (how it looks like) no good reason. Sometimes it occurs when I load League of Legends, sometimes it does not, also it just froze when I opened Iphoto, so I am not sure why this happens. So when I shut the Mac down, which is, or so it seems the only thing I can do, at the time of the freeze, it tells me, I have a graphic problem, but I am never able to see the report. Yea this is my problem right now with the mac, thanks for reading.
EtreCheck version: 2.1.6 (109)
Report generated 26. Januar 2015 22:04:32 MEZ
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 669
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD spdisplays_2880x1800Retina
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 0:13:2
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500,28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.05 GB (65.20 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Hotspot Shield.app
[not loaded] com.anchorfree.tun (1.0)
/System/Library/Extensions
[loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2)
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.7)
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19)
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19)
[not loaded] com.novatelwireless.driver.3G (3.0.7)
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6)
[not loaded] com.option.driver.Option72 (2.15.0)
[not loaded] com.option.driver.OptionHS (3.26.0)
[not loaded] com.option.driver.OptionMSD (1.21.0)
[not loaded] com.option.driver.OptionQC (1.11.0)
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.38)
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.38)
[not loaded] com.vodafone.driver (3.0.5)
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10)
[not loaded] de.novamedia.driver.NMSamsung (0.0.2)
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1)
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2)
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6)
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12)
/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9)
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9)
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12)
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.7)
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.5)
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist
[running] com.rim.BBLaunchAgent.plist
[running] com.wondershare.AllMyMusic.Agent.plist
[running] de.novamedia.VodafoneDeviceObserver.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
[running] com.rim.BBDaemon.plist
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
VMCStatusMenu Programm (/Applications/Vodafone Mobile Broadband.app/Contents/Resources/VMCStatusMenu.app)
Vodafone Mobile Broadband Programm (/Applications/Vodafone Mobile Broadband.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
NP_2020Player_IKEA: Version: 5.0.7.0
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.1
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
JavaAppletPlugin: Version: Java 8 Update 25
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown
Safari Extensions: ℹ️
Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
Flash Player
Java
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 433.85 GB
Destinations:
forward to the past [Local]
Total size: 999.86 GB
Total number of backups: 8
Oldest backup: 2013-08-09 22:16:33 +0000
Last backup: 2015-01-05 14:31:03 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 433.85 GB X 3)
Top Processes by CPU: ℹ️
5% mds
5% WindowServer
2% launchd
2% Pages
1% loginwindow
Top Processes by Memory: ℹ️
550 MB Safari
429 MB Pages
309 MB WindowServer
172 MB Dock
155 MB iTunes
Virtual Memory Information: ℹ️
5.30 GB Free RAM
8.60 GB Active RAM
1.87 GB Inactive RAM
1.41 GB Wired RAM
2.68 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 26, 2015, 09:52:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-26-215240_[redacted].crash
Jan 26, 2015, 09:52:05 PM Self test - passed
Jan 26, 2015, 01:26:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-26-012623_[ redacted].crash
Jan 25, 2015, 11:48:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-25-234824_[redacted].crash
Jan 25, 2015, 10:53:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-25-105345_[redacted].crash
Jan 25, 2015, 12:59:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-25-005904_[ redacted].crash
Jan 24, 2015, 08:54:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-24-205412_[ redacted].crash
Jan 24, 2015, 06:49:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-24-184956_[redacted].crashWhen you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My ATT Iphone 3GS keeps freezing and shutting down, now won't turn on at all. tried to do an update and restore but it froze in restore at about 20% done, waited 5hrs for it to go, it didn't. Not sure what to do or where to go (ATT or Apple) to get help, how much it could cost? HELP PLEASE!
Did you follow the steps in iOS: Unable to update or restore?
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My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?
1. If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
2. If updating the phone doesn't help, is this only when you connect to a specific wifi network? Or all wifi networks (including public with no password)? If it is ALL wifi networks, you may have a hardware problem. Genius bar would be the next step.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID
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