IPhone 4 crashes a Windows XP computer when attached

A friend of mine is using an iPhone 4. I have to support him with OS-upgrades and moving data (music, pictures) to & from his phone, because when he attaches his iPhone to his PC, the PC crashes: shuts down within a second.
Equipment used: iPhone 4, iOS 4.3.3
PC: C2D, 4GB RAM, Windows XP, iTunes (did not note the version)
The PC normally serves seceral USB connections, like external HD and printer.
iTunes runs normally.
Then you attach the iPhone via USB.
The iPhone appears in the sidebar of iTunes, there is a chime, and then, within a fraction of a second, the PC shuts down.
It shuts down very fast, completely, so next you have to switch it on with he power switch.
Has anything like this happened to anyone? Any ideas, suggestions?
Many thanks!

Use the Windows File Transfer Utility to move everything.

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